Hello,
Provide URL of product with the problem + temporary FTP access.
Regards
Hello,
Provide URL of product with the problem + temporary FTP access.
Regards
Hello,
Describe the desired result in more detail and provide temporary FTP access.
Regards
Hello,
We’ll fix the issue in the next theme update. Meanwhile, edit the xstore/framework/theme-functions.php file and just remove that line https://prnt.sc/1v0zvs8
Take our apologies for the inconvenience.
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Hello,
Theme Options > Footer > Back to top button > “Back To Top” Button > Off
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Hello Prabodha,
You can activate the theme now.
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Hello,
Sync translation files of the theme – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ , then find and translate the desired text.
Regards
Hello,
Add the next code in Theme Options > Theme custom CSS:
@media only screen and (max-width: 767px) {
.et-advance-tabs .et-tabs-nav>ul {
flex-direction: row !important;
}
}
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Hello,
Thanks for using our theme.
1/ Theme Options > Search > Sidebar Position, there is no Off-Canvas option, right now, unfortunately. You can submit a request here – https://www.8theme.com/taskboard/ If it takes votes from other customers then our developers will be able to add it to the queue.
2/ Provide temporary FTP access, our technicians will check what can be done to help you.
Regards
Hello,
Theme Options > Header builder > delete Newsletter element from the header content.
Here you can find videos about the header builder – https://www.youtube.com/c/8theme/videos
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Hello,
WooCommerce > Settings > General > Currency options
https://docs.woocommerce.com/document/shop-currency/
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Hello,
No, there is no such possibility, unfortunately. But you can hide/show some blocks using Responsive options – https://prnt.sc/1wefklu
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Hello,
We’ve checked and the email link works fine – https://gyazo.com/f6d10cf54c96ed16bf15eb2ad7c9f342 Please clear cache and check one more time.
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Hello,
Theme Options > Woocommerce > Shop > Products style > Stretch Product Image > Off.
https://www.8theme.com/documentation/xstore/woocommerce/product-images/
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Hello,
Elementor > Settings > Advanced > CSS Print Method > External file. Let us know the result
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Thanks for the reply.
Provide temporary FTP access also.
Regards
Theme Options > WooCommerce > Shop > Products style > Product Content Effect – select Custom then select your grid in “Custom Product Template For Grid View”
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Hi,
Likely it is because elements already added in the header content, check what you have in all other connection blocks. Delete an element from the block, then it will appear at the bottom, and you will be able to move it to the desired place.
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Hello,
Is everything ok with your server? We just tried to visit your website and it returns us an error “This site can’t be reached”
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Hello,
Yes, the preview of the grid doesn’t work, there is no ready solution, right now, unfortunately.
If you want to select the grid in Theme Options > WooCommerce > Shop > Products style > Custom Product Template For Grid View, but it doesn’t work, read this topic – https://www.8theme.com/topic/why-grid-builder-doesnt-work/
Regards
Hello,
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.
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Hello,
You’re welcome!
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Hello,
Thanks for contacting us.
Is the Single Product Builder activated on your site (Theme Options > WooCommerce)? Disable the builder or add content, for example – https://prnt.sc/1wcb222
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Hello,
Thanks for using our theme. You can activate it now.
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Hello,
You’re welcome!
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Hello,
You’re welcome!
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Hello,
Sync translation of Core plugin – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ , then try to find mentioned strings and translate them. If you need further assistance, provide temporary wp-admin access.
Regards
Hello,
Theme options > General > Enable Old Widgets Panel > On, then go to Dashboard > Appearance > Widgets > add widgets into Shop sidebar area
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Hello,
1/ Theme Options > Header builder > Wishlist > Wishlist Quantity Background (Active), same for Cart. Theme Options > Header builder > HTML block > Text tab – https://prnt.sc/1w8yvtq
2/ Try to use Image Carousel element and enable Autoplay.
Regards
Hello,
You’re welcome!
Regards