Not sure if it’s supposed to or not, but the ajax product tabs work fine with regular products but won’t show variable products. I couldn’t find anything as to whether or not it should.
section is on home page – go shopping – semi custom towels
I did a screen record but don’t know how to get it to you
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.
If the problem is independent of plugins, provide temporary wp-admin and FTP access, so we can take a closer look.
I still can’t get it to work
Thanks for the reply.
Provide temporary FTP access also. If you do not know how to create FTP contact with your hosting provider, they will help you.
info in private area
We need correct FTP access – FTP host, FTP username, and FTP password.
Contact your hosting provider and ask for FTP host, FTP username, and FTP password.
I believe I have it all now – sorry for being a noob
my apologies – new info in and I verified it goes to public_html
Fixed by disabling variation gallery option (it looks like you do not use it on products).
Thank you kindly for the help and if I wasn’t using it now then I won’t be 🙂
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