Hello,
Do you mean Shop or a custom page? On a page where products are shown via element, you can enable this option https://prnt.sc/1wkxxf6 even when “Show excerpt” is disabled in Theme Options.
Regards
Hello,
Do you mean Shop or a custom page? On a page where products are shown via element, you can enable this option https://prnt.sc/1wkxxf6 even when “Show excerpt” is disabled in Theme Options.
Regards
Hello,
I’ve enabled Elementor for static blocks, and selected blocks for the menu, check now and edit the menu depends on your needs – https://prnt.sc/1wkvwnl https://prnt.sc/1wkvyft – https://prnt.sc/1wkvzgz
Let us know if you need any further assistance.
Regards
Hello,
Have you created a translation for XStore Core plugin? https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
Regards
Hello,
Thanks for contacting us.
As we can see, XStore theme and Core plugin are not activated on the site now. Please activate them and provide temporary wp-admin access via the Private Content area, we will check the problem and help.
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Hello,
This text may come from an additional plugin on your site. Please check plugins or provide temporary wp-admin access.
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Do you use WPBakery or Elementor? Enable the editor for static blocks – https://prnt.sc/1wksyni or https://prnt.sc/1wkt0qi and then edit the content.
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Hello,
Theme Options > Headerf builder > Logo > change Logo Width (Px) – https://prnt.sc/1wib7fu
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Hello,
Could you provide temporary wp-admin access?
Regards
Hello,
You’re welcome!
Regards
Hello,
Edit product > custom CSS for product https://prnt.sc/1wi90c2 > add the next code:
.prefooter {
display: none !important;
}
Regards
Hello,
Thanks for using our theme. You can activate it now.
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Hello,
Custom CSS code can be used for this. Provide URL, we will help with the code.
Regards
Hello,
Theme Options settings should work fine in both browsers.
Do not open Theme Options in 2 tabs at the same time – https://prnt.sc/1wi3wv5 Just go to Theme Options, change settings > click on Publish and check the frontend of site. If you can’t see changes, clear cache of the browser.
Regards
Hello,
Go to Theme Options > Multiple headers > edit header of the Home page https://prnt.sc/1wi1r65
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Hello,
Change the width of the Logo element in header content – https://gyazo.com/1946081b8f31d502e512f225cc9d9cc2
Regards
Hello,
May I know how to edit the header and footer contents of Email Builder Templates once instead of editing those one by one from your email bulider?
– there is no such possibility, unfortunately. You can submit a request here – https://www.8theme.com/taskboard/
I just do not know how to edit the link of pic marked red
– read docs of WC https://docs.woocommerce.com/document/configuring-woocommerce-settings/#accounts-and-privacy-settings-privacy-policy
Would you please help me to check why the cart page is not showing? but shows OK when I try to edit the cart page, [woocommerce_cart], same result when on/off cart all in one plugin
– make sure that the cart page is selected in WooCommerce > Settings > Advanced > Page setup https://docs.woocommerce.com/document/woocommerce-pages/
Regards
Hello @Raminta,
We would recommend you to submit a new own topic next time.
What exactly doesn’t match the given example, please, provide screenshots. Use Gayzo or Lightshot screenshot tools to make and share screenshots.
We’ve checked your site, colors can be changed, for example – https://prnt.sc/1whv1k4 > https://prnt.sc/1whv3w6 Clear cache and check one more time.
Regards
Hello,
Thanks for using our theme.
We can’t see your screenshots, unfortunately. Please check.
Is your logo visible on the Shop page?
Do you use WPBakery or Elementor on site?
Regards
You’re welcome!
Synchronize translation – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ , then find and translate mentioned strings.
Regards
Hello,
1/ Create menus via Dashboard > Appearance > Menus, then go to Theme Options > Header builder > select menus for Main menu and Mobile menu elements.
2/ Provide URL of the category page and describe the desired result in more detail. Maybe it can be achieved using custom CSS code.
3/ It is aligned center according to the parent Main menu item.
Try to activate Mega Menu Dropdown Full-Width in Theme Options > Header builder > Main menu.
4/ Could you provide URL and temporary wp-admin access?
5/ Theme options > General > Enable Old Widgets Panel > On, then go to Dashboard > Appearance > Widgets > add widgets into Shop sidebar area
Regards
Hello,
Clear cache and check now.
Regards
You’re welcome!
Read more https://www.w3schools.com/cssref/css3_pr_flex-direction.asp https://getbootstrap.com/docs/4.0/utilities/flex/
Regards
Hello,
Thanks for the reply. Our technicians will be back to work after the weekend. I will let you know their answer. Please be patient.
Regards
Hello,
Thanks for using our theme and for contacting us.
1/ We’ve checked and the customizer works fine on your site – https://prnt.sc/1wh844i Please clear cache and go to Theme options one more time.
2/ Try to use WPBakery backend editor – https://prnt.sc/1wh8a6z
Regards
Hello,
1/ Check settings (Add to wishlist options > Text customization) of the Wishlist plugin
2/ I’ve synchronized translation of the theme – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ Check now.
Regards
Thanks for the reply. Please provide temporary wp-admin access. Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
Regards
Hello,
I’ve checked single product page and can see the content of the static block – https://prnt.sc/1wh1f7c Please clear cache and check one more time. Provide URL of the page where the Recently Viewed Products do not work.
Regards
Hello,
Thanks for using our theme.
1/ Please check this topic https://www.8theme.com/topic/turn-off-tooltips-text-on-single-product-page-images/
2/ Read about image size settings – https://www.8theme.com/documentation/xstore/woocommerce/product-images/
Theme Options > WooCommerce > Single Product Builder > change width of section that contains the gallery https://prnt.sc/1wh0pqm
Regards
Hello,
Describe the problem in more detail with URLs and screenshots.
Regards