Forum Replies Created

Viewing 30 posts - 1,261 through 1,290 (of 11,542 total)
  • Avatar: Robert Hall
    Robert Hall
    Participant
    August 4, 2016 at 09:07

    Hello,

    Your page just reloading after clicking ‘Sign up’ button.

    Navigate to Dashboard->MailChimp for WP plugin->Forms and you’ll see message there:
    “Increased conversions? MailChimp for WordPress Premium submits forms without reloading the entire page, resulting in a much better experience for your visitors.”

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 4, 2016 at 08:47

    Hello,

    Please clarify. Do you have this issue on that page? See screenshot: http://prntscr.com/c1fk8i

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 4, 2016 at 08:38

    Hello,

    I’ve re saved the Design Options and a message was gone. Please check it.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 4, 2016 at 08:28

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 4, 2016 at 08:27

    Hello,

    The slider is working now. See screenshot: http://prntscr.com/c1fcvr

    Also we can’t log to the wp-admin panel. Seems some conflict with HTTP and HTTPS. Please ask your hosting regarding this issue.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 4, 2016 at 07:11

    Hello,

    Yes, it’s me. Please read post above.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 4, 2016 at 07:09

    Hello,

    You should rename the default.custom.css file to custom.css.
    See video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 4, 2016 at 07:07

    Hello,

    You’re welcome!

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 3, 2016 at 21:28

    You’re welcome!

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 3, 2016 at 20:51

    Hello,

    Yes, if you want them only at home page then you can replace code above to

    .home .ms-slide .ms-layer {
        border-color: rgba(0,0,0, 0.7);
    }

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 3, 2016 at 19:50

    Hello,

    Please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 3, 2016 at 18:40

    Hello,

    Try to replace your shortcode with Google Maps element. See screenshot: http://prntscr.com/c174wj

    Also please update the theme and Visual Composer plugin to the latest version.
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.

    Don’t forget to make backup of the site before update.

    Here is video tutorial how to update theme.
    https://www.youtube.com/watch?v=KdWESIIPU1k

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 3, 2016 at 18:03

    Hello,

    Please try to add this code in Global Custom CSS.

    .header-type-16 .main-header > .container .navbar{
        padding: 0px 0px;
    }

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 3, 2016 at 18:00

    I’ve changed the value for columns to 4 in Products settings – http://prntscr.com/c16ml7 . Please check it.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 3, 2016 at 16:58

    Please try to add that code in Global Custom CSS.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 3, 2016 at 16:56

    Please try to click on Visual Composer row as you can see on screenshot: http://prntscr.com/c15sky

    Also you’re using the old version of the theme.

    Please update the theme to the latest version.
    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.

    Don’t forget to make backup of the site before update.

    Here is video tutorial how to update theme.
    https://www.youtube.com/watch?v=KdWESIIPU1k
    (it’s for Legenda theme but the process is the same).

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 3, 2016 at 16:51

    Hello,

    1) Here is video tutorial how to update theme.
    https://www.youtube.com/watch?v=KdWESIIPU1k
    (it’s for Legenda theme but the process is the same).

    Don’t forget to make backup of the site before update.

    2) In this case we recommend you to make all changes in the Child Theme.
    https://www.8theme.com/demo/docs/blanco/index.html#!/child_theme

    3) You can disable the ‘Enable Sidebar on Product Page’ option in Dashboard->Blanco->Product Page and add the following code in custom.css file or Child Theme.

    #products-grid.products_grid .product-grid {
        width: 300px;
    }

    Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 3, 2016 at 16:40

    Wp-admin credentials are incorrect. Please check it.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 3, 2016 at 16:36

    Hello @Vladislav,

    What you mean at the last post? Can we close this ticket?

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 3, 2016 at 16:33

    Hello,

    Please provide us with link to the current page where you added that product and wp-admin access in Private Content.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 3, 2016 at 15:49

    Try to use the following code

    .ms-slide .ms-layer {
        border-color: rgba(0,0,0, 0.7);
    }

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 3, 2016 at 15:41

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 3, 2016 at 15:38

    Try this code

    .swatchtitlelabel {
        text-transform: uppercase;
        font-weight: 400;
    }

    1) When you click on the product, http://snoepkado.com/product/snoepdoosje-blauw/, you are seeing the featured image in a flash en than you see the candy. How can the featured image stay, and when clicking on the candy, only than show the picture?

    There is no such option. If you want this image to stay there you can add it as new variotion as other.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 3, 2016 at 15:22

    Please try to disable all cache and others third-party plugins then check it.

    Also we need your wp-admin and FTP credentials to check this issue more deeply.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 3, 2016 at 15:17

    Hello @lucilla,

    Please provide us with wp-admin (login and password http://prntscr.com/c14hdk) and FTP credentials (host name, username and password) in Private Content.

    You can ask your hosting provider and they should send you the FTP credentials.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 3, 2016 at 15:11

    Hello,

    I’ve uncheck the ‘Only show children of the current category’ option in WooCommerce Product Categories (http://prntscr.com/c14elx) and added CSS code in the Theme Options->Custom CSS->Global Custom CSS. Please check.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 3, 2016 at 14:57

    Hello,

    Our theme is not compatible with WP Super Cache plugin.

    Also we’re glad to hear that your issue solved now.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 3, 2016 at 14:51

    Hello,

    Thank you for your help with that. We appreciate very much.

    Have a good day!

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 3, 2016 at 14:47

    Hello,

    1) Try to change image size in WooCommerce->Settings->Products->Display->Single image then regenerate your thumbnails https://wordpress.org/plugins/regenerate-thumbnails/

    2) Sorry, but your query is unclear.
    Maybe provide screenshot for our better understanding and highlight what exactly you want.

    3) Please use this code in Global Custom CSS

    .short-description li{
        list-style: inherit;
    }
    

    4) Please use this code in Global Custom CSS

    .swatchtitlelabel {
        font-size: 24px;
    } 
    table.variations td.value {
        margin-top: 20px;
    }

    5) Please use this code in Global Custom CSS

    .required-product-addon .form-row{
        margin-bottom: 0px !important;
    }

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 3, 2016 at 14:31

    Hello,

    I’ve make changes as described in this article:
    http://blog.christosoft.de/2012/02/wordpress-frontend-and-backend-in-different-language/

    Please check the backend and frontend now.

    Regards,
    Robert Hall

  • 1 2 3 42 43 44 383 384 385
    Viewing 1,290 results - 1,261 through 1,290 (of 11,542 total)
Viewing 30 posts - 1,261 through 1,290 (of 11,542 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.