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No Auto Update for 3.5 and how to on customization

This topic has 8 replies, 4 voices, and was last updated 5 years, 10 months ago ago by Olga Barlow

knceo

Participant

August 3, 2016 at 16:03

Hi,

I got an email about the v3.5 update but wordpress is not showing the theme as update-able on the backend. I know I can uninstall and reinstall but why is the update not showing in the admin panel?

Also, I do some customization such as removing the search box, changing menu and header logo location etc. How can I do these so that I don’t have to go back into the code every time I update the version to change it back. I tried reading your tutorial for the custom html but it is not clear what code needs to be saved and where in order for this to remain the look with any updates. Every time there is a theme update I have to go back into the code and change these things.

Lastly, how can I remove the nav bar from the left side of the product page and change the size of the product image on the shop page?

Thnaks

Please, contact administrator
for this information.

#135529 Copied Theme version: 3.4

7 Answers
Robert Hall

Support staff

August 3, 2016 at 16:51
Hello,

1) Here is video tutorial how to update theme.
https://www.youtube.com/watch?v=KdWESIIPU1k
(it’s for Legenda theme but the process is the same).

Don’t forget to make backup of the site before update.

2) In this case we recommend you to make all changes in the Child Theme.
https://www.8theme.com/demo/docs/blanco/index.html#!/child_theme

3) You can disable the ‘Enable Sidebar on Product Page’ option in Dashboard->Blanco->Product Page and add the following code in custom.css file or Child Theme.
```
#products-grid.products_grid .product-grid {
    width: 300px;
}
```
Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.

Regards,
Robert Hall
#135537 Copied
knceo

Participant

February 22, 2018 at 18:04

On my site the shop page is showing 16 images per page (3 per row) which leaves a single product in a row by itself looking weird. How do I change it to 15 products per page to make it even?

Please, contact administrator
for this information.

#186044 Copied Theme version: newest

Rose Tyler

Support staff

February 23, 2018 at 08:25

Hello,

Customize > Woocommerce > Product Catalog > Rows per page.

Regards

#186069 Copied

knceo

Participant

June 2, 2018 at 02:06

Hi,

I got this theme on theme forest and now it is no longer available on there! How do I get the lifetime updates. Also this seems to have caused an issue with emails from my contact page not getting to me. I have everything set up in the main menu for this to go to my email. Whats going on???

#194119 Copied

Rose Tyler

Support staff

June 4, 2018 at 07:58

Hello,

We plan to release only critical updates for this theme (like compatibility with WC plugin). You’ll be able to find updated theme archives on the Downloads page.
Please provide us with temporary wp-admin and FTP access so we can take a closer look at the problem with the contact form.

Regards

#194153 Copied

knceo

Participant

June 4, 2018 at 16:59

see private info…

Please, contact administrator
for this information.

#194223 Copied

Olga Barlow

Support staff

June 7, 2018 at 12:35

Hello,

We keep theme on our site for those who use old versions of WP, WC and need theme for them. If you are looking for the new theme I would like to draw your attention to XStore theme https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546 it comes with discount and costs $49 at present.

Regards

#194502 Copied
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