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Robert Hall

Participant

July 7, 2015 at 12:11

Hello,

Will be better if you’ll update theme via FTP.
Please see video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k

The video tutorial is for Legenda theme, but the process is identical.

Regards,
Robert Hall.

#73656 Copied In reply to: Updating to the latest Royal

Robert Hall

Participant

July 7, 2015 at 12:07

Hello,

Please provide us with link to page where we can find this place.

Regards,
Robert Hall.

#73652 Copied In reply to: Remove gap between header and image

Robert Hall

Participant

July 7, 2015 at 10:24

Hello,

You’re welcome!

Regards,
Robert Hall.

#73624 Copied In reply to: Single Product Page image size in mobile

Robert Hall

Participant

July 7, 2015 at 10:23

Hello,

First you need to disable demo footer blocks in Theme Options->General then create footer manually.
Please read more here:
https://www.8theme.com/demo/docs/woopress/index.html#!/0_footer

Regards,
Robert Hall.

#73623 Copied In reply to: Need a little help

Robert Hall

Participant

July 7, 2015 at 09:56

Hello,

Please read more in our documentation:
https://www.8theme.com/demo/docs/legenda/index.html#!/footer

Regards,
Robert Hall.

#73613 Copied In reply to: How to setup footer as in your demo?

Robert Hall

Participant

July 7, 2015 at 09:55

Hello,

I’ve added empty Text widget into Payments area. Please see screenshot: http://prntscr.com/7prqu8

Regards,
Robert Hall.

#73612 Copied In reply to: replacing the payment logos at the footer of the site

Robert Hall

Participant

July 7, 2015 at 09:23

Hello,

What exactly you want to add for each posts?
You can edit each posts the same as pages via Visual Composer plugin.

Regards,
Robert Hall.

#73602 Copied In reply to: How to add excerpt on each post?

Robert Hall

Participant

July 7, 2015 at 09:00

Hello,

After changes woocommerce settings for image size you need regenerate your thumbnails via Regenerate Thumbnails plugin.
See screenshot: http://prntscr.com/7prava
Regards,
Robert Hall.

#73593 Copied In reply to: How to resize thumbnail image of the product image?
Robert Hall

Participant

July 7, 2015 at 08:57
Hello,

You can add this code in Custom CSS for mobile in Theme Options->Custom CSS

.container .navbar { background: none !important; }

Regards,
Robert Hall.
#73592 Copied In reply to: How to Disable Header Background on Mobile?
Robert Hall

Participant

July 7, 2015 at 08:36
Hello,

I’ve added this code in custom.css file. Please check.

.languages-area ul { width: 40px; } .languages-area ul a{ float: left; }

Regards,
Robert Hall.
#73581 Copied In reply to: WPML flags
Robert Hall

Participant

July 7, 2015 at 08:15

Hello,

I’ve sent you TheLeader theme version 1.9 to your email address. Please check.

Regards,
Robert Hall.

#73573 Copied In reply to: How do I get version 1.9 of theleader

Robert Hall

Participant

July 7, 2015 at 07:50

Hello,

Please provide us with FTP credentials in Private Content.
Also please make full backup site and we’ll try to reupload theme.

Regards,
Robert Hall.

#73563 Copied In reply to: WPBakery Visual Composer v4.6 – Activation Error

Robert Hall

Participant

July 7, 2015 at 07:26

Hello,

I’ve just checked site on mobile and it working fine. http://prntscr.com/7pqlxs

Please try to check on another device and clean all cache.

Regards,
Robert Hall.

#73553 Copied In reply to: Mobile Site Contiually Reloading URGENT

Robert Hall

Participant

July 6, 2015 at 21:38

You’re welcome!

Regards,
Robert Hall.

#73520 Copied In reply to: New Users Cannot Register Account

Robert Hall

Participant

July 6, 2015 at 21:37

No, you need sign in with your Envato account and download the latest version of the IDStore theme.

Regards,
Robert Hall.

#73519 Copied In reply to: replace favicon.ico

Robert Hall

Participant

July 6, 2015 at 21:14

Hello,

Please update theme to the latest version (3.9).
http://themeforest.net/item/idstore-responsive-multipurpose-ecommerce-theme/4792186

Don’t forget to make backup site before update.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k
The video tutorial is for Legenda theme, but the process is identical.

Also you can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Regards,
Robert Hall.

#73516 Copied In reply to: replace favicon.ico

Robert Hall

Participant

July 6, 2015 at 21:01

Hello,

Please navigate to Dashboard->Theme Options->Typography->Menu Font.

Regards,
Robert Hall.

#73514 Copied In reply to: How can I change the size and color of Main Menu in Royal theme

Robert Hall

Participant

July 6, 2015 at 20:31

Hello,

Please update theme to the latest version (2.2).
http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050

Don’t forget to make backup site before update.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k

The video tutorial is for Legenda theme, but the process is identical.

If the issue will persist then try to disable 3rd-party plugins and clean all cache.

Regards,
Robert Hall.

#73511 Copied In reply to: New Users Cannot Register Account

Robert Hall

Participant

July 6, 2015 at 20:25

Hello,

Please update theme to the latest version (2.2).
http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050

Don’t forget to make backup site before update.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k

The video tutorial is for Legenda theme, but the process is identical.

Regards,
Robert Hall.

#73510 Copied In reply to: Promo Pop up didn't work when enabled

Robert Hall

Participant

July 6, 2015 at 20:20

Hello @michaelcp23,

You’re welcome!

Regards,
Robert Hall.

#73507 Copied In reply to: 2 products beside each other on a mobile device

Robert Hall

Participant

July 6, 2015 at 20:19

Hello @alinawaz88,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

#73506 Copied In reply to: replace favicon.ico
Robert Hall

Participant

July 6, 2015 at 20:18
Hello,

I’ve added this code in Theme Options->Custom CSS->Global CSS.

.main-footer { padding-top: 0px; }

Regards,
Robert Hall.
#73505 Copied In reply to: Footer is so big
Robert Hall

Participant

July 6, 2015 at 19:33

Hello @Ravish Singla,

Please provide us with wp-admin access in Private Content.

Regards,
Robert Hall.

#73496 Copied In reply to: Classico – Visual Composer testimonials widget doesn't work

Robert Hall

Participant

July 6, 2015 at 19:18

Hello,

Sorry, but credentials aren’t correct. Please change the password and provide us again.

Regards,
Robert Hall.

#73494 Copied In reply to: Product Quick view not zooming in
Robert Hall

Participant

July 6, 2015 at 18:51
Hello,

You can add this code in Theme Options->Custom Css->Global Custom CSS

.products-grid .product-title a{ color:#fff; }

Regards,
Robert Hall.
#73487 Copied In reply to: Product/Shop Link Typography
Robert Hall

Participant

July 6, 2015 at 17:57
Hello,

You can try to use this code in Custom CSs

.container .navbar { background: url('http://www.shellacnails.eu/wp-content/uploads/header_01_17.jpg') top center !important; }

Regards,
Robert Hall.
#73474 Copied In reply to: How to make a resposive background on the Header?
Robert Hall

Participant

July 6, 2015 at 17:53

Hello,

Sorry, but we don’t see any problem on this screenshot.

Could you please clarify with more details?
What are you trying to achieve?

Regards,
Robert Hall.

#73472 Copied In reply to: Site not showing correctly on Google Chrome

Robert Hall

Participant

July 6, 2015 at 16:25

Hello,

You’re using old theme version. Please update to the latest.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k
The video tutorial is for Legenda theme, but the process is identical.

Regards,
Robert Hall.

#73435 Copied In reply to: Google fonts not working after 2.0 upgrade

Robert Hall

Participant

July 6, 2015 at 15:59

Hello,

You’re welcome!

Regards,
Robert Hall.

#73421 Copied In reply to: Remove prefooter

Robert Hall

Participant

July 6, 2015 at 15:51

You can provide us with link to screenshot or upload as image http://prntscr.com/7pgdfc.
In this case try to use LightShot program.

Regards,
Robert Hall.

#73419 Copied In reply to: Site not showing correctly on Google Chrome
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Viewing 30 posts - 5,701 through 5,730 (of 11,542 total)

← 1 2 3 … 190 191 192 … 383 384 385 →

Forum Replies Created

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