Replies by Robert Hall | 8theme forum

Forum Replies Created

Viewing 30 posts - 5,731 through 5,760 (of 11,542 total)

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Robert Hall

Participant

July 6, 2015 at 15:23

Hello,

Could you please clarify with more details what exactly problem is in Chrome browser and show us screenshots?
Also please provide us with wp-admin access in Private Content.

Regards,
Robert Hall.

#73407 Copied In reply to: Site not showing correctly on Google Chrome

Robert Hall

Participant

July 6, 2015 at 15:17

Hello,

You’re using old theme version. Please update.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k
The video tutorial is for Legenda theme, but the process is identical.
You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Also select all Content Types in Dashboard->Visual Composer->General Settings.

Regards,
Robert Hall.

#73402 Copied In reply to: Visual Composer not available for Static blocks
Robert Hall

Participant

July 6, 2015 at 15:13
Hello,

Please use this code in Global Custom CSS (8Theme Options->Typography->Custom CSS)

footer { margin-top: 0px; }

Regards,
Robert Hall.
#73399 Copied In reply to: Remove prefooter
Robert Hall

Participant

July 6, 2015 at 14:49

Hello,

You can speed up the site following the suggestions from these articles:

http://codex.wordpress.org/WordPress_Optimization

http://techtage.com/speeding-up-wordpress-sites/

http://www.sparringmind.com/speed-up-wordpress/

Regards,
Robert Hall.

#73385 Copied In reply to: Advice to help with the speed on 30,000 product site.

Robert Hall

Participant

July 6, 2015 at 14:36

Hello @icc,

You’re welcome!

Regards,
Robert Hall.

#73382 Copied In reply to: Problem after updated to Royal 2.0

Robert Hall

Participant

July 6, 2015 at 14:22

Hello,

I’ve sent for you the latest Visual Composer and Ultimare Addons plugins version to your email address. Please check.

Regards,
Robert Hall.

#73380 Copied In reply to: Problem downloading plugin

Robert Hall

Participant

July 6, 2015 at 14:03

Hello,

What plugins you want to download?

Regards,
Robert Hall.

#73376 Copied In reply to: Problem downloading plugin

Robert Hall

Participant

July 4, 2015 at 10:04

Hello,

Could you please clarify with more details?
What are you trying to achieve?
Maybe provide screenshot for our better understanding and highlight what exactly you want.

Also please provide us with wp-admin access in Private Content.

Regards,
Robert Hall.

#73142 Copied In reply to: Hidden top panel and right side panel

Robert Hall

Participant

July 4, 2015 at 10:01

Hello,

Is your issue solved now?
Can we close this topic?

Regards,
Robert Hall.

#73140 Copied In reply to: VC link attribute

Robert Hall

Participant

July 4, 2015 at 09:58

You need add Sale Price for variable products also.
Please see screenshot: http://prntscr.com/7onm51

Regards,
Robert Hall.

#73139 Copied In reply to: Put a SALE sign on a product

Robert Hall

Participant

July 4, 2015 at 08:54

Hello,

In this case you need to add Sale Price for product (see screenshot: http://prntscr.com/7on89k) then Sale icon will added to the product automatically.

Regards,
Robert Hall.

#73135 Copied In reply to: Put a SALE sign on a product

Robert Hall

Participant

July 4, 2015 at 08:45

Hello,

You can use Posts Slider or Post Grid element via Visual Composer plugin to add posts for pages.

Regards,
Robert Hall.

#73134 Copied In reply to: 8theme recent post

Robert Hall

Participant

July 4, 2015 at 08:19

Hello,

Sorry, but I don’t see shipping options on checkout page. http://prntscr.com/7on0ri

Could you please clarify with more details what exactly you mean and show us screenshots?

Also please provide us with wp-admin access in Private Content.

Regards,
Robert Hall.

#73133 Copied In reply to: Woopress shipping options layout

Robert Hall

Participant

July 4, 2015 at 07:52

Hello,

As I see text is to the left align below search field http://prntscr.com/7omvbk
Could you please clarify us with more details?
Maybe provide screenshot for our better understanding and highlight what exactly you want.

Regards,
Robert Hall.

#73132 Copied In reply to: Bootstrap does not work on my front-page

Robert Hall

Participant

July 4, 2015 at 07:44

Hello,

You’re welcome!
If you have any questions please feel free to contact us.

Regards,
Robert Hall.

#73131 Copied In reply to: CHanging hover color on blog images

Robert Hall

Participant

July 4, 2015 at 07:44

Hello,

You’re welcome!

Regards,
Robert Hall.

#73130 Copied In reply to: Sale and New icon font size

Robert Hall

Participant

July 4, 2015 at 07:44

Hello,

Please provide us with FTP credentials in Private Content.
Also please make backup site and we’ll try to reupload theme.

Regards,
Robert Hall.

#73129 Copied In reply to: Google Map Not Displaying
Robert Hall

Participant

July 4, 2015 at 07:17
Hello,

Please add this code in custom css.

.home .content .wpb_row, .page-content{ margin-bottom: 0px; }

Regards,
Robert Hall.
#73127 Copied In reply to: Problem after updated to Royal 2.0
Robert Hall

Participant

July 3, 2015 at 15:39

Hello,

You’re welcome!
If you have any questions don’t hesitate to contact us.

Regards,
Robert Hall.

#73087 Copied In reply to: everything is aligning to the left

Robert Hall

Participant

July 3, 2015 at 15:27

Hello,

Please provide us with link to wp-admin access in Private Content.

Regards,
Robert Hall.

#73079 Copied In reply to: Can't change URL

Robert Hall

Participant

July 3, 2015 at 14:23

Hello,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

#73052 Copied In reply to: Cannot redeclare hex2rgb()

Robert Hall

Participant

July 3, 2015 at 13:48

Hello,

Yes, you need upload the latest plugins versions via FTP in wp-content/plugins folder.

Regards,
Robert Hall.

#73039 Copied In reply to: Problem after updated to Royal 2.0

Robert Hall

Participant

July 3, 2015 at 13:24

Hello,

I’ve reupdated theme for you. Please check.

Regards,
Robert Hall.

#73037 Copied In reply to: Update Error (URGENT)

Robert Hall

Participant

July 3, 2015 at 13:05

You’re welcome!

Regards,
Robert Hall.

#73036 Copied In reply to: Change 'Created with…' in the footer

Robert Hall

Participant

July 3, 2015 at 12:31

Hello,

You’re using old plugins versions.
You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Regards,
Robert Hall.

#73028 Copied In reply to: Problem after updated to Royal 2.0

Robert Hall

Participant

July 3, 2015 at 12:25

Hello,

You’re welcome!

Regards,
Robert Hall.

#73027 Copied In reply to: Checkout payment options dropdown not working

Robert Hall

Participant

July 3, 2015 at 10:35

You’re welcome!

Regards,
Robert Hall.

#72995 Copied In reply to: Fatal Error – Cannot redeclare hex2rgb()

Robert Hall

Participant

July 3, 2015 at 10:03

You’re welcome!

Regards,
Robert Hall.

#72989 Copied In reply to: Unintended gap between related products and footer

Robert Hall

Participant

July 3, 2015 at 10:01

Hello,

First you need to disable demo footer block in 8theme options->general->footer then create footer manually using “8theme – Twitter Feed” widget.

Go https://dev.twitter.com/apps and sign in with your own twitter ID.
Click on the Create A New Application button;
Fill out the required fields;
After creating the app, click Create My Access Token button to generate the necessary codes;
Then will appear all 4 items you need: consumer key, consumer secret, access token, access token secret
Copy and paste each of those items along with your Twitter ID into the appropriate Twitter widget fields in Appearance > Widgets;
Push Save button.
If you get an error on frontend, please, check permissions on your wp-content/themes/classico/code/cache folder, it should be 777 with recursion.

Regards,
Robert Hall.

#72988 Copied In reply to: 8Theme Banner with Mask
Robert Hall

Participant

July 3, 2015 at 09:51
Hello,

I’ve added the following code in Theme Options->Custom CSS->Custom CSS for mobile. Please check.

.tp-revslider-mainul p.active{ font-size:40px !important; }

Regards,
Robert Hall.
#72987 Copied In reply to: Revolution slider text on mobile
← 1 2 3 … 191 192 193 … 383 384 385 →

5,731–5,760 of 11,542 posts

Viewing 30 posts - 5,731 through 5,760 (of 11,542 total)

← 1 2 3 … 191 192 193 … 383 384 385 →

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