Replies by Robert Hall | 8theme forum

Forum Replies Created

Viewing 30 posts - 5,671 through 5,700 (of 11,542 total)

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Robert Hall

Participant

July 8, 2015 at 21:00

Hello,

Could you please clarify with more details?
What are you trying to achieve?

Also we don’t provide support for 3rd party plugins like w3 cache and wp rocket and we don’t guarantee full compatibility this plugins with our theme.

Regards,
Robert Hall.

#74094 Copied In reply to: essential grid cache issue

Robert Hall

Participant

July 8, 2015 at 20:56

Hello,

Please read more in our documentation:
https://www.8theme.com/demo/docs/royal/index.html#!/4_registration_page

Regards,
Robert Hall.

#74093 Copied In reply to: Create register page and add to top bar

Robert Hall

Participant

July 8, 2015 at 20:54

Hello,

You’re welcome!
If you have any questions don’t hesitate to contact us.

Regards,
Robert Hall.

#74091 Copied In reply to: Products per page display issue

Robert Hall

Participant

July 8, 2015 at 20:03

You forgot provide us with user name.

Regards,
Robert Hall.

#74084 Copied In reply to: Remove Backend – share social "] on product page

Robert Hall

Participant

July 8, 2015 at 19:50

Hello,

Also please provide us with FTP credentials in Private Content.

Regards,
Robert Hall.

#74083 Copied In reply to: Edit Product – Text is NOT visible

Robert Hall

Participant

July 8, 2015 at 18:43

Hello,

Could you please clarify with more details where exactly you want to make changes and show us screenshots?

Regards,
Robert Hall.

#74076 Copied In reply to: Change 'cart' wording

Robert Hall

Participant

July 8, 2015 at 18:18

Hello,

Sorry, but it’s not possible in Classico theme. You can change banner only in 8Theme Option ->E-commerce->Shop.

We’ve taken your request into our account.

Regards,
Robert Hall.

#74069 Copied In reply to: how to change the banner image on categoires page

Robert Hall

Participant

July 8, 2015 at 17:55

You’re welcome!

Regards,
Robert Hall.

#74064 Copied In reply to: 2 Issues in the products page !!

Robert Hall

Participant

July 8, 2015 at 17:21

Hello,

1) Please provide us with wp-admin access in Private Content.
2) You need select all Content Types in Dashboard->Visual Composer->General Settings.

Regards,
Robert Hall.

#74052 Copied In reply to: Edit Product – Text is NOT visible

Robert Hall

Participant

July 8, 2015 at 16:15

The problem is in your custom css code in 8theme Options->Typography->Custom CSS.
When I commented out this code (http://prntscr.com/7qaqcw) the quick view start worked fine. Please check your customization.

Regards,
Robert Hall.

#74031 Copied In reply to: 2 Issues in the products page !!

Robert Hall

Participant

July 8, 2015 at 15:45

Hello,

Please provide us with FTP credentials in Private Content.

Regards,
Robert Hall.

#74023 Copied In reply to: Remove Backend – share social "] on product page

Robert Hall

Participant

July 8, 2015 at 15:35

Could you provide us with full permissions? We need this to check code for search field.

Regards,
Robert Hall.

#74015 Copied In reply to: Mega search form width

Robert Hall

Participant

July 8, 2015 at 15:11

Hello,

This is a Shop page with categories items.
Please navigate to Dashboard->WooCommerce->Settings->Products->Display->Shop Page Display and select Show categories and subcategories.

Regards,
Robert Hall.

#73994 Copied In reply to: how i can create page like that https://www.8theme.com/demo/royal/?post_type=product

Robert Hall

Participant

July 8, 2015 at 15:07

Hello,

You need install this plugin via FTP in wp-content/plugins/ folder. If you can’t do it please provide us with wp-admin and FTP credentials in Private Content and we’ll help you.

You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Regards,
Robert Hall.

#73990 Copied In reply to: This theme requires the following plugin: Ultimate addons for Visual Composer

Robert Hall

Participant

July 8, 2015 at 15:03

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

#73987 Copied In reply to: WPBakery Visual Composer plugin fatal error

Robert Hall

Participant

July 8, 2015 at 15:02

Please provide us with wp-admin access in Private Content.

Regards,
Robert Hall.

#73985 Copied In reply to: Mega search form width
Robert Hall

Participant

July 8, 2015 at 14:47
Hello,

As I see search button is in one row now. Please see screenshot: http://prntscr.com/7q9ojw
Also you can change height value to 39px.

.et-mega-search form .button { height: 39px; }

Regards,
Robert Hall.
#73974 Copied In reply to: Mega search form width
Robert Hall

Participant

July 8, 2015 at 14:43

Hello,

Please update theme to the latest version (2.2) then try update Visual Composer again.
If the issue will persist then provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

#73971 Copied In reply to: WPBakery Visual Composer plugin fatal error
Robert Hall

Participant

July 8, 2015 at 14:38
Hello,

1) Please provide us with wp-admin access in Private Content.
2) Navigate to Dashboard->8Theme Options->E-commerce->Product Page Layout and set Products per page.
3) First you need upload image to wp-content/themes/classico/images/ folder then try to add this code in 8theme Options->Typography->Custom css->Global Custom CSS.

.cart-design-1 .shopping-cart-widget .ico-sum{ width: 24px; height: 24px; background: url(images/24px.png) no-repeat 0 0; display: block; background-position: 0px 0px; }

24px.png <- name of your image. Regards, Robert Hall.
#73965 Copied In reply to: 2 Issues in the products page !!
Robert Hall

Participant

July 8, 2015 at 14:12

Hello,

You can find this words in
\wp-content\themes\legenda\woocommerce\cart\cart-shipping.php file on line 18
and
\wp-content\themes\legenda\woocommerce\checkout\review-order.php file on line 50

Regards,
Robert Hall.

#73951 Copied In reply to: Translation | Shipping and Handling / Cart

Robert Hall

Participant

July 7, 2015 at 15:26

Hello,

What last changes have you made?
Also please make full backup of the site and we’ll try to reupload the theme.

Regards,
Robert Hall.

#73710 Copied In reply to: my site is gone down
Robert Hall

Participant

July 7, 2015 at 15:20
Please use this code in custom css

.languages-area li{ list-style-type: none; }

Regards,
Robert Hall.
#73708 Copied In reply to: WPML flags
Robert Hall

Participant

July 7, 2015 at 15:17

Hello,

You’re welcome!

Regards,
Robert Hall.

#73706 Copied In reply to: Woocommerce checkout displays incorrect page

Robert Hall

Participant

July 7, 2015 at 14:37

Hello,

You can download clean Royal Child Theme here:
https://www.8theme.com/download-plugins/
Then you can move all your changes there.

Regards,
Robert Hall.

#73699 Copied In reply to: Custom functions.php

Robert Hall

Participant

July 7, 2015 at 13:43

Hello,

Please update theme to the latest version and then check this issue.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k

Regards,
Robert Hall.

#73680 Copied In reply to: Problem with applying coupons and adding to cart when logged in

Robert Hall

Participant

July 7, 2015 at 13:41

Hello,

If I understood correctly then you can disable Fixed navigation in Dashboard->Theme Options->General.

Regards,
Robert Hall.

#73677 Copied In reply to: Static Header help
Robert Hall

Participant

July 7, 2015 at 12:54
I’ve added the following code in Global Custom CSS and the delivery options working fine in mobile device.
Please clean cache and check.
See screenshot: http://prntscr.com/7ptd11

#shipping_method label{ display: initial; }

Regards,
Robert Hall.
#73669 Copied In reply to: Delivery Button beside text
Robert Hall

Participant

July 7, 2015 at 12:45
Hello,

You can change value of right: to 460px; after activated the account login option.

The following code will look like this:

.custom-phone-number { right: 460px; }

Regards,
Robert Hall.
#73667 Copied In reply to: Newsletter Order Header (from ticket #69116)
Robert Hall

Participant

July 7, 2015 at 12:21

You’re welcome!
If you have any questions please feel free to contact us.

Regards,
Robert Hall.

#73662 Copied In reply to: Remove gap between header and image
Robert Hall

Participant

July 7, 2015 at 12:20
Hello,

Try to use the following code in custom css

.shop_table .shipping th { width: 80px; } .content #shipping_method{ padding-left: 0px; }

Regards,
Robert Hall.
#73661 Copied In reply to: Delivery Button beside text
← 1 2 3 … 189 190 191 … 383 384 385 →

5,671–5,700 of 11,542 posts

Viewing 30 posts - 5,671 through 5,700 (of 11,542 total)

← 1 2 3 … 189 190 191 … 383 384 385 →

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