Forum Replies Created

Viewing 30 posts - 5,641 through 5,670 (of 11,542 total)
  • Avatar: Robert Hall
    Robert Hall
    Participant
    July 10, 2015 at 09:17

    Hello,

    We’ve taken your request into our account and we’ll try to change accordion function in the next theme update.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 10, 2015 at 08:36

    Hello,

    1) We’re sorry but this requires significant amount of additional customization.
    We’ve taken your request into our account.

    2) You can use this code in Theme Options->custom css->Global Custom CSS

    .blog-post .content-article p{
    font-family: Helvetica;
    color:red;
    }

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 10, 2015 at 07:58

    Hello,

    Please provide us with link to page where you want add hover effect for single image.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 10, 2015 at 07:22

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 10, 2015 at 07:20

    Hello,

    Please add this code in Theme Options->Custom CSS->Global Custom CSS.

    .navbar-collapse {
      padding-left: 20%;
    }
    .menu > li > a {
      padding: 20px 15px 15px 15px;
    }

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 10, 2015 at 07:18

    Hello,

    Please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 9, 2015 at 16:11

    Hello,

    Could you please clarify with more details what exactly banner you mean and show us screenshots?
    If you mean Revolution Slider then it working fine in the mobile view. Please see screenshot: http://prntscr.com/7qpmfv

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 9, 2015 at 16:03

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 9, 2015 at 14:30

    Hello,

    Please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 9, 2015 at 14:29

    You need edit it manually in \themes\royal\framework\shortcodes.php file on line 1727 – 1769.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 9, 2015 at 13:42

    Hello,

    Please add Text Widget with [share] content into ‘Left side top bar area’ or ‘Right side top bar area’ in Appearance->Widgets.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 9, 2015 at 12:50

    Hello,

    I’ve selected Browser Full Dimension in Row Settings and add margin-top value -122px. Please check it now.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 9, 2015 at 12:36

    1) I’ve added code in custom.css file. Please check footer now.
    2) Try to disable third-party plugins, maybe one of them caused issue.
    You’re using old theme and plugins versions. Please update.
    Don’t forget to make backup site before update.
    Here is video tutorial how to update theme.
    https://www.youtube.com/watch?v=KdWESIIPU1k

    Also you can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.

    3) Please provide screenshot for our better understanding and highlight what exactly spacing you want to reduce.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 9, 2015 at 12:06

    Hello,

    Please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 9, 2015 at 12:05

    Hello,

    We’re glad to hear that your issue solved.
    If you have any questions feel free to contact us.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 9, 2015 at 12:04

    Hello,

    Sorry, but this question is a bit unclear for us. Could you please clarify us with more details?

    Also provide us with link to the page and wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 9, 2015 at 11:59

    Hello,

    Please provide us with link to page where the issue persist.
    Also provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 9, 2015 at 11:56

    Hello,

    Please navigate to Dashboard->Appearance->Widgets->and add Text widget with some text into ‘Place in Header Top Bar’ Sidebar.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 9, 2015 at 11:53
    Avatar: Robert Hall
    Robert Hall
    Participant
    July 9, 2015 at 10:56

    Hello,

    1), 2) This questions are a bit unclear for us. Could you please clarify us with more details?
    3) Try to add this code in custom.css

     .main-footer .wpb_row{
      margin-bottom: 0px;
    }

    4) Please disable Top 10 plugin to resolve this issue.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 9, 2015 at 10:15

    Hello,

    1) You can find this file in zip archive, WooPress_Responsive_Ecommerce_Wordpress_Theme\Documentation folder.
    2) Please see screenshot: http://prntscr.com/7qly29
    3) Please provide us with wp-admin access in Private Content.
    4) Maybe provide screenshot for our better understanding and highlight what exactly you mean.
    5) First you need to disable demo footer blocks in Theme Options->General then create footer manually.
    Please read more here:
    https://www.8theme.com/demo/docs/woopress/index.html#!/0_footer

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 9, 2015 at 09:36

    Hello,

    You should contact Woocommerce support concerning your query as this is their configuration.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 9, 2015 at 09:16

    Your site is under construction.
    Please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 9, 2015 at 08:30

    Hello,

    Could you please clarify with more details what exactly you mean and show us screenshots?

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 9, 2015 at 08:08

    Hello,

    Please update theme to the latest version.
    Don’t forget to make backup site before update.
    Here is video tutorial how to update theme:
    https://www.youtube.com/watch?v=KdWESIIPU1k
    The video tutorial is for Legenda theme, but the process is identical.

    Also you can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 9, 2015 at 08:01

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 9, 2015 at 07:32

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 9, 2015 at 07:16

    Hello,

    You can add some content or image for each categories in Dashboard->Products->Categories->Edit Category->Category Header.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 8, 2015 at 22:04

    Hello,

    The span tag changed when you select some layout via Visual Composer plugin.
    See screenshot for better understanding: http://prntscr.com/7qfgeg

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 8, 2015 at 21:23

    Hello,

    Sorry, but your credentials aren’t correct. Please change password and provide us again.

    Regards,
    Robert Hall.

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Viewing 30 posts - 5,641 through 5,670 (of 11,542 total)
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