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YITH's "Add to Wishlist" feature isn't working after upgrade to Royal 2.0

This topic has 10 replies, 3 voices, and was last updated 8 years, 10 months ago ago by Eva Kemp

kate

Participant

July 8, 2015 at 20:37

YITH’s “Add to Wishlist” is not working properly for the shop archive page for our child Royal theme. It’s not displaying “Add to Wishlist” text and I cannot click it to add it to the wishlist.

So far I have:

* Removed all plugins but WooCommerce and YITH Wishlist.
* Swapped over to parent theme Royal.
* Ensured I am using the most up-to-date versions of all plugins.
* Deactivated and reactivated the YITH Wishlist plugin.
* Saved settings on the YITH Wishlist plugin.

Same result with all: still broken. I *believe* this problem started when I upgraded the Royal theme from 1.7 to 2.0. As you can see from the older DEV version of the site, running on Royal 1.7, the YITH plugin was working previously, but now on the live site, on Royal 2.0, it seems to be broken. Can’t say with absolute certainty though.

Thanks,
Kate

Please, contact administrator
for this information.

#74090 Copied Theme version: 2.0 WooCommerce version: 2.3.13

9 Answers

Robert Hall

Support staff

July 8, 2015 at 21:23

Hello,

Sorry, but your credentials aren’t correct. Please change password and provide us again.

Regards,
Robert Hall.

#74095 Copied

kate

Participant

July 8, 2015 at 21:27

Hm! Can you give it another shot? I just tested with the provided details and it’s working for me.

Although — it does occur to me, we have recently switched DNS (today, three hours ago) and you may be getting the old host? Although our TTL is an hour, I know some ISPs can serve the old content for much longer than the actual TTL. Maybe DNS flush?

If you just want to give it a day and come back to this ticket later, that’s OK by me. Not a super pressing issue!

#74096 Copied

Eva Kemp

Support staff

July 9, 2015 at 09:12

Hello,

I’ve just checked your LIVE site and have been able to add a product to Wishlist and Wishlist page is working fine.
Try to clear browser cache and check again.

Thank you.

Regards,
Eva Kemp.

#74168 Copied

kate

Participant

July 16, 2015 at 17:35

This is still happening, with default and up-to-date 2.0 Royal, and all plugins but Woo/Yith disabled, as well as all required plugins activated/installed.

http://i.imgur.com/hJ35jxS.png

If testing please ensure to use the staging environment (provided in private content).

Please, contact administrator
for this information.

#75583 Copied Theme version: 2.0 WooCommerce version: 2.3.13

Eva Kemp

Support staff

July 16, 2015 at 18:24

Hello,

Your site asks for additional authorization. Please provide us with login details for it.

Regards,
Eva Kemp.

#75597 Copied

kate

Participant

July 16, 2015 at 18:26

Sorry about that! See private content.

Please, contact administrator
for this information.

#75599 Copied
Eva Kemp

Support staff

July 16, 2015 at 18:46
Hello,

Please try to use this code in custom.css file:
```
.sidebar-position-right .row-count-5 .product .yith-wcwl-add-to-wishlist a {
    font-size: 10px !important;
    display: inline-block !important;
    line-height: 1em !important;
}
.yith-wcwl-add-to-wishlist a::before {
   margin: 0px 0px -1px 9px !important;
}
```
Regards,
Eva Kemp.
#75606 Copied
kate

Participant

July 16, 2015 at 18:56

Thanks Eva — that fixes me up. It’s not perfect but I didn’t realize it was a CSS only problem. I can make adjustments as needed from here. Thanks again!

#75612 Copied

Eva Kemp

Support staff

July 16, 2015 at 20:43

Hello,

You’re welcome.

Regards,
Eva Kemp.

#75625 Copied
Tagged: royal 2.0, themes, upgrade, wishlist, woocommerce, wordpress, yith
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YITH's "Add to Wishlist" feature isn't working after upgrade to Royal 2.0

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