Hello,
Please try to import demo template now.
Regards,
Robert Hall.
Hello,
Please try to import demo template now.
Regards,
Robert Hall.
Hello,
Please update theme to the latest version and check this issue.
Don’t forget to make backup of the site before update.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k
Regards,
Robert Hall.
Hello @lionvictoria,
Please provide us with FTP credentials in Private Content.
Regards,
Robert Hall.
Hello,
I’ve selected ‘Slideshow-auto’ in Dashboard->Revolution Slider->Slider Settings. Please check.
Regards,
Robert Hall.
Hello,
As I see you didn’t select Slider for Home Page->Page Setting.
Please see screenshot: http://prntscr.com/8gk3e8
Regards,
Robert Hall.
Hello,
As I see this problem persist in Child Theme only. When I activated default Royal theme (2.1) it works perfect.
Please check your customization of the Child theme.
Regards,
Robert Hall.
Hello,
There is a problem in import.php file. This will be fixed in the next theme update.
Please try to import now.
Regards,
Robert Hall.
Hello,
Try to add the following code in custom css
.top-bar .languages-area{
width:250px;
}
Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.
Regards,
Robert Hall.
Hello,
You forgot to provide us with credentials in Private Content.
Regards,
Robert Hall.
Hello,
Please provide us with wp-admin and FTP credentials in Private Content.
Regards,
Robert Hall.
Hello,
Please clean cache and check this. Also see screenshot: http://prntscr.com/8gjmke
Regards,
Robert Hall.
Hello,
You can create Static Block with ‘Mega Search Form’ element and add it to ‘Place in header top bar’ sidebar in Appearance->Widgets.
Regards,
Robert Hall.
Hello,
You’re welcome!
Regards,
Robert Hall.
Hello,
First try to add code that Jack Richardson provided above.
For the future. You’re using old theme. Please update to the latest.
Don’t forget to make backup of the site before update.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k
The video tutorial is for Legenda theme, but the process is identical.
Also you can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.
Regards,
Robert Hall.
Hello,
Please provide us with screenshot for our better understanding and highlight what exactly you mean.
Regards,
Robert Hall.
Hello,
To make slider visible on Home Page navigate to Dashboard->Revolution Slider->Slider Settings then click on ‘Slidershow-auto’ and save settings.
Regards,
Robert Hall.
Hello,
Navigate to Dashboard->Theme Options->Promo Popup->Popup background.
Regards,
Robert Hall.
Hello,
Please try to import demo templates now.
Regards,
Robert Hall.
Hello,
You can use this code in Global Custom CSS.
.menu-icon:before{
color: #D81010;
}
Regards,
Robert Hall.
Hello,
Sorry, but we don’t have such feature in our theme. You can do this manually only.
Regards,
Robert Hall.
Hello,
Please clean all cache and check this issue.
Regards,
Robert Hall.
Hello @moorhouse,
You’re welcome!
Regards,
Robert Hall.
Hello,
As I see Chat Console is disappearing in mobile device. http://prntscr.com/8gi276
Please clean cache and check.
Regards,
Robert Hall.
Hello,
Please provide us with wp-admin access in Private Content.
Regards,
Robert Hall.
Hello,
You’re welcome!
Regards,
Robert Hall.
Hello,
Try to use this code in custom css for desktop.
.payment_methods input[type="radio"]{
top: 22px;
}
Regards,
Robert Hall.
Hello,
We’ve fixed this issue. Please check it.
Regards,
Robert Hall.
Hello,
You need increase value of the memory_limit to 128 MB.
Please ask your host to do this.
Regards,
Robert Hall.
Hello,
You’re welcome!
Regards,
Robert Hall.
Hello,
You’re welcome!
Regards,
Robert Hall.