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Not able to change image on Home Page. - by pro2know

This topic has 7 replies, 3 voices, and was last updated 8 years, 7 months ago ago by Robert Hall

  • Avatar: pro2know
    pro2know
    Participant
    September 14, 2015 at 14:25

    Good morning,

    I am just trying to change the image on the homepage and when I go to my uploaded images and select it. It is like Visual Composer just spins and never works I have tried shut down reboots and everything. If you can fix it please tell me what I was doing wrong.

    Please, contact administrator
    for this information.
    #86663 Copied Theme version: latest WooCommerce version: latest
    6 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 14, 2015 at 15:26

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    #86678 Copied
    Avatar: pro2know
    pro2know
    Participant
    September 14, 2015 at 16:36

    wp-admin in private

    Please, contact administrator
    for this information.
    #86706 Copied
    Avatar: pro2know
    pro2know
    Participant
    September 14, 2015 at 16:40

    FTP below

    Please, contact administrator
    for this information.
    #86709 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    September 14, 2015 at 18:57

    Hello,

    FTP credentials are incorrect.
    Please check them.

    Regards,
    Eva Kemp.

    #86774 Copied
    Avatar: pro2know
    pro2know
    Participant
    September 14, 2015 at 21:08

    check private content

    Please, contact administrator
    for this information.
    #86819 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 14, 2015 at 21:32

    Hello,

    We’ve fixed this issue. Please check it.

    Regards,
    Robert Hall.

    #86823 Copied
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