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Chat Console Mobile - by plush - on WordPress WooCommerce support

This topic has 8 replies, 5 voices, and was last updated 8 years, 7 months ago ago by Eva Kemp

  • Avatar: plush
    plush
    Participant
    September 15, 2015 at 04:53

    I have disabled chat console for mobile devices, however just recently I’ve noticed the chat console popping up under mobile devices even though its disabled. Can you fix this? Thank you.

    #86856 Copied
    7 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 15, 2015 at 06:47

    Hello,

    Please add this code in Custom CSS for mobile:

    #sc_chat_box {
   display: none;
}

    Best regards,
    Jack Richardson.

    #86863 Copied
    Avatar: plush
    plush
    Participant
    September 15, 2015 at 07:14

    It still pops up on mobile after adding the code?

    #86868 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 15, 2015 at 07:17

    Hello,

    As I see Chat Console is disappearing in mobile device. http://prntscr.com/8gi276
    Please clean cache and check.

    Regards,
    Robert Hall.

    #86870 Copied
    Avatar: plush
    plush
    Participant
    September 15, 2015 at 07:37

    That worked. Thank you.

    Do you guys have a recommendation as far as what cache to use for this theme: wp super cache or w3 total cache?

    #86881 Copied
    Avatar: stan
    Stan Russell
    Participant
    September 15, 2015 at 10:29

    Hello plush,

    we recommend you to use ‘W3 Total Cache’ plugin.

    Regards,
    Stan Russell.

    #86939 Copied
    Avatar: plush
    plush
    Participant
    September 15, 2015 at 17:11

    I see I will switch over to W3 Total Cache. Thank you for the recommendation.

    #87066 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    September 15, 2015 at 17:23

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #87080 Copied
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