Forum Replies Created

Viewing 30 posts - 4,381 through 4,410 (of 11,542 total)
  • Avatar: Robert Hall
    Robert Hall
    Participant
    October 13, 2015 at 12:00

    Hello,

    Your FTP credentials aren’t correct. Please check it.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 13, 2015 at 10:53

    Hello,

    You need reduce padding in the row setting. See screesnhot: http://prntscr.com/8qrx1a

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 13, 2015 at 09:14

    Hello,

    Please read more in this article:
    https://docs.woothemes.com/document/editing-product-data-tabs/

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 13, 2015 at 09:13

    Hello,

    Sorry, but we don’t have such feature in our theme.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 13, 2015 at 09:11

    Hello,

    We’ve checked your site in IE browser and scrolling working perfect. http://prntscr.com/8qr43w

    Also try to disable third-party plugins maybe some of them causes this issues on your side.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 13, 2015 at 08:27

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 13, 2015 at 08:26

    Hello,

    I’ve checked slider and it’s working fine. Is your issue solved?

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 13, 2015 at 07:42

    Hello,

    Please try to add this code in Global Custom CSS.

    .content-product .price{
    font-size:20px;
    }
    .single-product .product-information .price{
    font-size:20px;
    }

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 13, 2015 at 07:37

    Hello,

    You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 13, 2015 at 07:36

    Hello,

    You can speed up the site following the suggestions from these articles:

    http://codex.wordpress.org/WordPress_Optimization

    http://techtage.com/speeding-up-wordpress-sites/

    http://www.sparringmind.com/speed-up-wordpress/

    Also try to disable third-party plugins and check this issue.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 13, 2015 at 07:34

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 12, 2015 at 21:45

    Hello,

    You’re using very old theme. Please update to the latest and check issue.
    Don’t forget to make backup of the site before update.
    Here is video tutorial how to update theme:
    https://www.youtube.com/watch?v=KdWESIIPU1k

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 12, 2015 at 21:43

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 12, 2015 at 21:42

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 12, 2015 at 21:42

    Hello,

    I’ve checked column settings and it’s working perfect. Please see screenshot: http://prntscr.com/8qlupl
    Is your issues solved now?

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 12, 2015 at 20:36

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 12, 2015 at 20:34

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 12, 2015 at 20:34

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 12, 2015 at 20:33

    I’ve added this code in Global Custom CSS

    .white-popup-block{
        background-image:none;
    }

    Now you can select background color from Theme Options.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 12, 2015 at 20:19

    Hello,
    Please try use this code in custom css

    .et-gallery .gallery-preview{
    display:none;
    }

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 12, 2015 at 19:29

    Hello,

    I’ve added test Separator in Footer Static Block and it’s working fine.
    Please see screenshot: http://prntscr.com/8qjv8b

    Please clarify where you want add Separator and what style should be there?

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 12, 2015 at 19:21

    Hello,

    1) To close first category, edit wp-content/themes/royal/js/etheme.js file. Find and comment out line 1773
    $this.find('>li').first().find('.open-this').html(minusIcon).parent().addClass('opened').find('ul.children').show();

    2) This is an image. In this case you need upload the new image into images folder via FTP then add CSS code in Global Custom CSS.
    Please clarify what image you want add and we can help you.

    3) Try to use this code in custom css

    .mobile-nav li > ul > li a {
        font-size: 11px;
        padding: 10px 0 10px 18px;
    }

    4) Please provide us with FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 12, 2015 at 19:00

    Hello @hansona,

    Your credentials aren’t correct.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 12, 2015 at 18:20

    Hello,

    As I see your site is working fine and color is added also. See screenshot: http://prntscr.com/8qivnh

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 12, 2015 at 18:17

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.
    Also make backup of the site and we’ll try to update.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 12, 2015 at 17:38

    Hello,

    You’re using old PHP version (5.2.17). Contact your hosting provider and ask them to update it to at least 5.3 version.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 12, 2015 at 17:35

    Hello,

    Please use this code in Global Custom CSS.

    .header-type-7 .header .tbs span{
    display:none;
    }

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 12, 2015 at 17:15

    Hello,

    Use this code in Global Custom CSS

    .amount{
        color: #000;
    }

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 12, 2015 at 16:40

    Hello,

    Please try to add this code in Global Custom CSS.

    .single-post .page-heading{
    background-image: url(http://www.ringsofsweden.com/wp-content/uploads/2015/01/rings-of-sweden-blogg1.jpg);
    }

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 12, 2015 at 16:20

    Hello,

    Is your issue solved now?

    Regards,
    Robert Hall.

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Viewing 30 posts - 4,381 through 4,410 (of 11,542 total)
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