Cannot edit or add new products since latest legenda update

This topic has 10 replies, 4 voices, and was last updated 8 years, 7 months ago ago by Robert Hall

  • Avatar: mumbomedia
    mumbomedia
    Participant
    October 11, 2015 at 12:00

    Hi,
    I’ve updated the plugins and theme yesterday but now all the tabs on editing a product don’t work.
    I mean the tabs with stock, variations etc. Can click, but they won’t respond.

    Please, contact administrator
    for this information.
    9 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    October 11, 2015 at 18:45

    Hello,

    The same issue persists with default WordPress theme too. Please activate Twenty Fifteen theme and check.
    Some plugin is causing the issue. Deactivate them one by one to find it out.

    Regards,
    Eva Kemp.

    Avatar: mumbomedia
    mumbomedia
    Participant
    October 11, 2015 at 19:09

    Hi,
    It’s Visual Composer. When i turn that off, it works.
    However, if i turn off Gravity forms, it also fixes the issue.
    Problem started since yesterday’s theme and plugin updates.

    All plugins are up to date!

    Avatar: mumbomedia
    mumbomedia
    Participant
    October 11, 2015 at 19:43

    I’ve kept trying. WPML is causing this issue aswell. Turned that off. But it’s either Gravity Forms, WPML and Visual Composer which causing this error. I do have these 3 plugins up-2-date.

    Weird thing is that i’m working on a clone of the same website, has same plugins, but it IS working alright there. Only diffrence is that that is freshly installed.

    Avatar: mumbomedia
    mumbomedia
    Participant
    October 11, 2015 at 21:51

    https://wpml.org/forums/topic/trying-to-edit-product-data-on-the-original-language-product-but-cant/

    It’s probably a compatibility test with WPML. Will contact WPML support!

    Avatar: stan
    Stan Russell
    Participant
    October 12, 2015 at 08:05

    Hello mumbomedia,

    we will wait for your reply!

    Regards,
    Stan Russell.

    Avatar: mumbomedia
    mumbomedia
    Participant
    October 12, 2015 at 12:30

    WPML contacted me, this is a problem in their software and it’s fixed in their BETA. They are expecting an update incl. fix soon.

    Avatar: stan
    Stan Russell
    Participant
    October 12, 2015 at 14:32

    Hello mumbomedia,

    thank your for your reply. May we close this topic?

    Regards,
    Stan Russell.

    Avatar: mumbomedia
    mumbomedia
    Participant
    October 12, 2015 at 20:10

    Yes you may! Thanks

    Avatar: Robert Hall
    Robert Hall
    Support staff
    October 12, 2015 at 20:34

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

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The issue related to '‘Cannot edit or add new products since latest legenda update’' has been successfully resolved, and the topic is now closed for further responses

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