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Promo Popup controls and options - by hansona

This topic has 13 replies, 4 voices, and was last updated 8 years, 6 months ago ago by Robert Hall

hansona

Participant

October 8, 2015 at 22:03

Hello 8theme,

I’ve got couple of questions and also issues with the Promo Popup. The first thing that I noticed when I enabled the Promo Popup option was a stubborn background picture that I couldn’t get rid of it with changing the background size or setting a background color instead. The picture was in the background no matter what I did with the size and color setting. It made me to make a dummy white background picture and replace it with the default 1. Then my 1st question is about removing default background picture without replacing it with another picture. The 2nd thing that I faced with was the Popup content editor and missing Visual Composer. So the 2nd question is how to enable Visual Composer to create and edit Promo Popup content. The other thing that’s kind of strange is the Showing the Popup with each and every click on different pages until you check the don’t show this popup again and make it disappear forever. Is there any way to just show the popup once on the site entrance not unlimited times on every page? Also there’s an option to “open popup on enter” which if it’s disabled popup will be gone so what’s is the difference between this option and the “enable promo popup” option? Thanks in advance for your assistance.

Regards,

#92625 Copied

12 Answers
Jack Richardson

Support staff

October 9, 2015 at 07:41
Hello,

Unfortunately there is no option to show popup window only on certain pages.
To enable VC editor in Static Blocks, go to WP Dashboard > Visual Composer > General Settings > Content Types and tick “Static Blocks”.
The option “open popup on enter” allows popup window to appear every time your site is visited.
The option “enable promo popup” allows to show or hide “Newsletter” link in the top bar.

To change popup background use this code in Theme Options > Custom CSS > Global Custom CSS:
```
.white-popup-block {
    background: white;
}
```
Best regards,
Jack Richardson.
#92677 Copied
hansona

Participant

October 9, 2015 at 16:04

Hello,

Thanks for your response Jack! Static Block besides all other content creation areas is enabled in VC content setting but I’m talking about Promo popup content editor. After that, Is there any way to show promo popup just once on site enter (it could be any page) since showing it after closing is kinda awkward. And finally thanks for the code, but in Promo Popup panel on Theme options there’s a section to edit the popup background. My question was, is it me or those options are not working properly? Why should I apply a css code when there’s an option for setting the value?

Regards,

#92871 Copied

Eva Kemp

Support staff

October 9, 2015 at 16:41

Hello,

The only way to close promo popup window is to tick “Don’t show this popup again” and close it.
After that the popup won’t appear again after you reload a page.

Do you mean you want to have VC editor for Promo Popup? Sorry, but there is no such possibility. You can create a block for popup window in Static Blocks section and use shortcode [block id= " "] for popup content (just write the block id).

Are you unable to set background for promo popup?
Please provide correct wp-admin panel credentials and specify what you’re trying to do.

Thank you.

Regards,
Eva Kemp.

#92885 Copied

hansona

Participant

October 9, 2015 at 17:12

Hello Eva,

Thanks for your answer! Actually as I described before on the background there’s a stubborn picture that I cant get rid of it even with setting a background color instead or changing the background size. It seems background options don’t work and don’t change anything. I set a white dummy image to get rid of the stubborn default picture right now. Please find req. credentials in private content.

Regards,

Please, contact administrator
for this information.

#92907 Copied

Jack Richardson

Support staff

October 12, 2015 at 07:47

Hello,

You forgot to provide your site name.

Best regards,
Jack Richardson.

#93123 Copied

hansona

Participant

October 12, 2015 at 15:06

Hello Jack,

My bad! Please find it in private content area.

Regards,

Please, contact administrator
for this information.

#93288 Copied

Robert Hall

Support staff

October 12, 2015 at 19:00

Hello @hansona,

Your credentials aren’t correct.

Regards,
Robert Hall.

#93390 Copied

hansona

Participant

October 12, 2015 at 20:04

Hello Robert,

I just double checked it with no problems. I resend it in private content area.

Regards,

Please, contact administrator
for this information.

#93405 Copied

hansona

Participant

October 12, 2015 at 20:07

I just found the issue. Your editor saves and shows “&” as “&” so please kindly remove “amp;” after “&” and everything’s going to be alright then.

Regards,

#93406 Copied
Robert Hall

Support staff

October 12, 2015 at 20:33
I’ve added this code in Global Custom CSS
```
.white-popup-block{
    background-image:none;
}
```
Now you can select background color from Theme Options.

Regards,
Robert Hall.
#93412 Copied
hansona

Participant

October 12, 2015 at 20:46

Dear Robert,

Really appreciate your assistance.

Regards,

#93419 Copied

Robert Hall

Support staff

October 12, 2015 at 21:43

Hello,

You’re welcome!

Regards,
Robert Hall.

#93429 Copied
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