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Products with Variations popping up alert/error

This topic has 8 replies, 4 voices, and was last updated 8 years, 6 months ago ago by Eva Kemp

scott ritchie

Participant

October 13, 2015 at 03:05

Hi –

I updated Woocommerce and Legenda to the newest versions and my products with variations are now popping up errors when ever you click on one; see the error below:

“Sorry, no products matched your selection. Please choose a different combination”

Hoping some from 8theme can provide some guidance on how to fix.

thx.

#93446 Copied Theme version: 2.9 WooCommerce version: 2.4.7

7 Answers

Robert Hall

Support staff

October 13, 2015 at 07:34

Hello,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

#93461 Copied

scott ritchie

Participant

October 13, 2015 at 14:25

See below

Please, contact administrator
for this information.

#93618 Copied

Jack Richardson

Support staff

October 13, 2015 at 15:33

Hello,

Please check your site now.

Best regards,
Jack Richardson.

#93650 Copied

scott ritchie

Participant

October 14, 2015 at 01:08

I come home and my website is fixed! Can’t beat that service. Thank you.

For future troubleshooting on my part, can you give me an idea of what you fixed?

#93727 Copied

Jack Richardson

Support staff

October 14, 2015 at 08:00

Hello,

I’ve removed variable.php file as said in our theme version description http://storage2.static.itmages.com/i/15/0817/h_1439794170_5940258_acd46deb52.png .

Best regards,
Jack Richardson.

#93745 Copied

scott ritchie

Participant

October 14, 2015 at 13:05

Nice. Thx!

#93837 Copied

Eva Kemp

Support staff

October 14, 2015 at 13:13

Hello,

You’re welcome.

Regards,
Eva Kemp.

#93840 Copied
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Products with Variations popping up alert/error

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