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Viewing 30 posts - 301 through 330 (of 11,542 total)
  • Avatar: Robert Hall
    Robert Hall
    Participant
    March 8, 2021 at 20:44

    Hello east_ikebukuro

    Thank you so much for contacting us!

    You can manage your megamenu static block by going to Dashboard > Appearance > Menu and click on 8Thme Category Options https://prnt.sc/10gcjs2 and select your static menu https://prnt.sc/10gcxbs .

    We are also sharing Video Tutorial For header builder
    https://www.youtube.com/watch?v=RbdKjQrFnO4&list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG

    If this doesn’t work or you have more questions, just let me know, and I’ll be happy to help!

    Robert Hall
    Customer Support

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 8, 2021 at 20:30

    Hello Karobe,

    Thank you so much for contacting us!

    Please add this CSS code by going to Dashboard > Theme Options > Theme Custom CSS https://prnt.sc/10gcryi

    If this doesn’t work or you have more questions, just let me know, and I’ll be happy to help!

    Robert Hall
    Customer Support

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 8, 2021 at 20:25

    Hello ,

    You can get woocommerce help by going to https://docs.woocommerce.com/

    Robert Hall
    Customer Support

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 8, 2021 at 20:19

    Hello Shali,

    Thank you so much for contacting us!

    You can manage your megamenu width by going to Dashboard > Appearance > Menu and click on 8Thme Category Options https://prnt.sc/10gcjs2 and set your menu width. https://prnt.sc/10gcij0

    Robert Hall
    Customer Support

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 8, 2021 at 20:13

    Hello shali,

    Thanks for contacting us.
    1) Theme Options > WooCommerce (Shop) > Shop > Shop page layout > Ajax Product Pagination > Off. https://prnt.sc/10gcbaf
    2) We have check your website URL and pagination is working absolutely fine. https://prnt.sc/10gcenh

    Robert Hall
    Customer Support

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 8, 2021 at 20:06

    Hi

    Thank you so much for your kind words.

    We have two page builder for this theme package Visual Composer and Elementor you can use one of them according to your requirement. In you mentioned screenshot it is default demo which is build on visual composer. You can edit the id by edit that element
    https://prnt.sc/10fgb8v

    Robert Hall
    Customer Support

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 8, 2021 at 20:01

    Hi

    Thank you so much for your logins detail.

    You can edit border color CSS code by going to Dashboard > Theme Options > Theme Custom CSS and change it accordingly . https://prnt.sc/10gc4rp

    Robert Hall
    Customer Support

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 8, 2021 at 19:46

    Hello Marc_Savall,

    As for display start is concerned Go to Theme Options > Woocommerce (Shop) > Shop > Product Style https://prnt.sc/u1dbcx

    You can enable star rating option by going to Dashboard > WooCommerce > Setting > Product
    https://prnt.sc/10gbsv2

    Please send us highlighted screenshot where you want to hide category.

    If this doesn’t work or you have more questions, just let me know, and I’ll be happy to help!

    Robert Hall
    Customer Support

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 8, 2021 at 13:26

    Hello Amaurydubois,

    Thank you so much for contacting us!

    Kindly check your website cart page setting by going to Dashboard > Woocommerce > Settings and select cart page https://prnt.sc/10g304v

    Or check your website permalinks make it default and then check your website is it working. If this doesn’t work then send us your website temporary wp admin access.

    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 8, 2021 at 13:19

    Hello Shali,

    You can edit the menu item by going to Dashboard > Static Block and make it center with page editor option or with html inline style. https://prnt.sc/10g2w96

    To enable VC editor in static block go to Visual Composer > Settings > Role Manager > Post Types > Custom > tick “static block”.

    If this doesn’t work or you have more questions, just let me know, and I’ll be happy to help!

    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 8, 2021 at 13:12

    Hello Bhanugill,

    Thank you so much for contacting us!

    As for your mentioned side canvas is concerned you can manage your cart side canvas by going to Dashboard > Xstore > Theme Options > Header Builder > Cart and manage it according to your requirements. https://prnt.sc/10g2nbd

    When you add any product in cart it automatically open in side canvas https://prnt.sc/10g2pkg

    If this doesn’t work or you have more questions, just let me know, and I’ll be happy to help!

    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 8, 2021 at 13:01

    Hello Mohammad,

    Follow our documentation to translate the theme – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

    This one will help you to translate WooCommerce – https://docs.woocommerce.com/document/woocommerce-localization/

    If this doesn’t work or you have more questions, just let me know, and I’ll be happy to help!

    Robert Hall
    Customer Support

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 8, 2021 at 12:45

    Hello Diego

    We have access your website Product URL and cart feature is working absolutely fine in your website. https://prnt.sc/10g23lw

    Can you Please test your website on different browser or system and let us know if your issue is fixed.

    Robert Hall
    Customer Support

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 8, 2021 at 12:07

    Hello Reggie

    We have added a small css code at the last in additional css by going to Dashboard > Appearance > Customization and your website my account page is working absolutely fine.

    If you have any other issue let us know.

    Regard

    Robert Hall
    Customer Support

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 8, 2021 at 11:43

    Hello mallorcaredes,

    Thank you so much for reaching out!

    Dear we are sharing a documentation about variable product kindly read it carefully and use your variable attributes like size color etc according to your requirements.

    https://docs.woocommerce.com/document/variable-product/

    If you have any other issue let us know we are always here to provide you customer support in best possible way.

    Robert Hall
    Customer Support

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 8, 2021 at 11:25

    Hello Branislav,

    Thank you so much for contacting us!

    Currently your website is not working https://prnt.sc/10g0hlu

    You can manage your shop filter by going to Dashboard > XStore > Theme Options > WooCommerce (Shop) > Shop > Shop Page Filter https://prnt.sc/10g0isz

    Go to Appearance > Widgets and add Woocommerce Price Filter, Brands Filter widgets to Shop Sidebar area. https://prnt.sc/10g0lfp

    If you have any other issue in our theme let us know we are always here to provide you customer support.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 8, 2021 at 11:15

    Hello saad,

    We have check your website Review section and it is Working absolutely fine in your website rest of the products.
    Link
    https://www.shophivepk.com/product/26cm-led-selfie-ring-light-camera-phone-photography-video-makeup-lamp-tiktok-selfie-light-ring-light-just-led-light/

    As for your mentioned product is concerned it is probably looks that your HTML structure is break or missing some div, so we will recommend you kindly check your html tags either it is close properly. https://prnt.sc/10g0er3

    If you have any other issue let us know we are always here to provide you customer support.

    Robert Hall
    Customer Support

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 8, 2021 at 10:51

    Hello Misha,

    Yes you can add FAQ elements in elementor by adding a Accordion element https://prnt.sc/10fzwho

    If you have any other issue let us know we are always here to provide you customer support.

    Robert Hall
    Customer Support

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 8, 2021 at 10:41

    Hello The One;

    As for your mentioned Youtube video is concerned kindly add Youtube vide Iframe code in product edit page here https://prnt.sc/10fznzq

    You can get youtube Iframe code by click on Share Button and then click on embed https://prnt.sc/10fzpky

    If you still have an issue let us know we are always here to provide you customer support.

    Robert Hall
    Customer Support

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 8, 2021 at 10:24

    Hello HmirceaD;

    As for your mentioned Buy Now button width is concerned kindly add the following mentioned css code by going to Dashboard > Appearance > Customization > Additional CSS

    .single button.et-single-buy-now {
        max-width: 180px;
    }

    If you have any other issue let us know we are always here to provide you customer support in best possible way.

    Robert Hall
    Customer Support

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 8, 2021 at 09:46

    Hi

    Thank you so much for reaching out!

    As for Related Products Title underline bar is concerned it is probably looks that you have added a custom CSS code in your website https://prnt.sc/10fyfmr
    Can you please remove this code or send us your website temporary wp-admin access so that we will guide you better.

    You can also change the border color by going to Dashboard > XStore > Theme Options > WooCOmmerce (Shop) > Single Product Builder > Related Product. https://prnt.sc/10fyko3

    Robert Hall
    Customer Support

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 2, 2021 at 10:26

    Hi

    We do not understand your question Will you please explain your question a little more or send us highlighted screenshot where you are facing the issue.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 2, 2021 at 10:05
    Avatar: Robert Hall
    Robert Hall
    Participant
    March 2, 2021 at 09:31

    Hi

    We do not understand your question please elaborate a little more also we do not see your provided screenshot.

    Please use LightShot program to provide us with screenshots.
    Here is link: https://app.prntscr.com/en/index.html

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 2, 2021 at 09:29

    Hi

    We are also sharing tutorial with you how to create different header in this theme package You can choose one of them according to your requirements.
    https://youtu.be/RbdKjQrFnO4

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 2, 2021 at 09:13

    Hi

    Go to Woocommerce → Settings and click the Products tab
    Click the Inventory link at the top
    Check the Out Of Stock Visibility option to hide out of stock items

    https://prnt.sc/10b4use

    Note:- If stock management is enabled at parent level, it will not consider all of the child stock levels if those are enabled also. If you’re managing stock levels per variation the parent level should not be set nor enabled, then it will respect the levels and stock statuses of the variations themselves.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 2, 2021 at 08:52

    hi

    First of all please update the theme package with latest and then check your webiste.
    Please follow this article – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
    Let us know if you need any further assistance.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 2, 2021 at 07:27

    Hi

    You need to delete the Newsletter element from the header content.

    We have check your website on different devices. Currently We do not see any popup in your website loading. Will you please provide us highlighted screenshot along with your website temporary wp- admin access so that we will look forward your issue.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 2, 2021 at 07:03

    Hi

    We do not see any header in your website homepage. https://prnt.sc/10b1tn7 Please set your header according to your requirements and then check your webiste.

    We are also sharing tutorial with you how to create different header in this theme package.
    https://youtu.be/RbdKjQrFnO4

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 2, 2021 at 06:47

    Hi

    Follow this article to translate the theme – https://www.8theme.com/documentation/xstore/theme-translation/ , and WooCommerce – https://docs.woocommerce.com/document/woocommerce-localization/ Do not forget about Core plugin. Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > Start translating.

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    Viewing 330 results - 301 through 330 (of 11,542 total)
Viewing 30 posts - 301 through 330 (of 11,542 total)
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