Pagination is not working on Categories and Shop Page

This topic has 15 replies, 4 voices, and was last updated 3 years, 2 months ago ago by Olga Barlow

  • Avatar: Shali
    Shali
    Participant
    March 8, 2021 at 11:46

    I tried selecting the Ajax Pagination and I tried with it removed as well. None of these options are working. I tried this on the ‘/shop’ and the ‘/product-category/women/’ main category page. My Default selection is 16 products but there are more than 30 products on the Women section. Please be kind enough to check on this.

    Please, contact administrator
    for this information.
    14 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    March 8, 2021 at 20:13

    Hello shali,

    Thanks for contacting us.
    1) Theme Options > WooCommerce (Shop) > Shop > Shop page layout > Ajax Product Pagination > Off. https://prnt.sc/10gcbaf
    2) We have check your website URL and pagination is working absolutely fine. https://prnt.sc/10gcenh

    Robert Hall
    Customer Support

    Avatar: Shali
    Shali
    Participant
    March 8, 2021 at 21:05

    It seems like you haven’t understood my issue. If you check carefully, the shop page does not have a pagination. The shop page is where all the products are supposed to be displayed as the category is not being selected. Please check the following two links
    https://jiamoda.trumpcode.com/shop/
    If you go to the website and hover on the menu item “women” you will see the section called clothing. There I have added the categories. The pagination doesn’t work when I select either one of them from the menu. BUT it works if I select the same menu from the left filter panel.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2021 at 08:31

    Hello,

    WooCommerce Infinite Scroll and Ajax Pagination is activated on your site, set settings according to our docs – https://xstore.helpscoutdocs.com/article/65-woocommerce-infinite-scroll-and-ajax-pagination-settings or disable the plugin.

    Regards

    Avatar: Shali
    Shali
    Participant
    March 9, 2021 at 08:55

    I have made all the necessary changes but there is an issue that it doesn’t only load the products. it loads the categories as well in the middle of the products. How can I remove this?

    Avatar: Shali
    Shali
    Participant
    March 9, 2021 at 09:05

    Here is an image proof for your reference
    https://pasteboard.co/JRMIL3G.png

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2021 at 09:17

    Download categories.php and search.php files from this page – https://dropmefiles.com/saLUw
    re-upload these files via FTP
    et-core-plugin/app/models/customizer/templates/header/parts/search.php
    et-core-plugin/app/controllers/shortcodes/categories.php

    Regards

    Avatar: Shali
    Shali
    Participant
    March 9, 2021 at 09:36

    Unfortunately, I am unable to download it since the URL is not working. Could you please share these files with me on my mail which is provided in the private content area.

    Please contact administrator
    for this information.
    Avatar: Shali
    Shali
    Participant
    March 9, 2021 at 11:03

    I am waiting for a reshare of the files

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2021 at 11:19

    Done. Please check email.

    Regards

    Avatar: Shali
    Shali
    Participant
    March 9, 2021 at 11:50

    Received. Thanks. Should I replace these files to the locations you have mentioned?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2021 at 11:55

    Yes, replace them via FTP for the Core plugin:
    search.php file in wp-content/plugins/et-core-plugin/app/models/customizer/templates/header/parts folder ,
    categories.php file – wp-content/plugins/et-core-plugin/app/controllers/shortcodes folder.

    Regards

    Avatar: Shali
    Shali
    Participant
    March 9, 2021 at 12:01

    I have replaced the files you have sent and the issue still rises. If you go to the shop page with the URL https://jiamoda.trumpcode.com/shop/ and then click on a category from the left panel, you will see that the infinite scroll is being replaced with the ajax pagination. But if I select the category from the menu item, it always shows the Infinite Scroll. How do I eliminate the pagination and activate infinite scroll ONLY.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 10, 2021 at 11:23

    Hello,

    Please, fix permission for the FTP user that you provided https://prnt.sc/10hxd6q We can’t change anything.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 10, 2021 at 16:07

    Hello,

    Check the loading now.

    Regards

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