Woocommerce dashboard error - by Reggie - on WordPress WooCommerce support

This topic has 10 replies, 4 voices, and was last updated 2 years, 12 months ago ago by Robert Hall

  • Avatar: Reggie
    Reggie
    Participant
    March 3, 2021 at 04:14

    unable select anything in woocommerce dashboard with using incognito mode or MS edge

    woocommerce dashboard information is move position.

    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 3, 2021 at 09:35

    Hello,

    Please check how it works when Storefront (default WC theme) is activated on your site.

    Regards

    Avatar: Reggie
    Reggie
    Participant
    March 3, 2021 at 09:57

    Hi
    Please login and check it.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 3, 2021 at 10:59

    Hello,

    Checked using Chrome and don’t see problem https://gyazo.com/eba9ef04bd2360c07a37704d015a057c
    Edge is not the best browser to use and check because it does not support many of the modern CSS styles well and it’s not related to theme but to WooCommerce plugin styles. So, try using Chrome or FF.

    Regards

    Avatar: Reggie
    Reggie
    Participant
    March 4, 2021 at 02:53

    The problem is in fontend woommerce user order detail page.
    https://wordpress.techsquare.com.hk/pttravel/my-account/

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 4, 2021 at 07:13

    Hello,

    Here is what I can see – http://prntscr.com/10coq34 It works fine. Clear cache and check one more time.

    Regards

    Avatar: Reggie
    Reggie
    Participant
    March 5, 2021 at 02:31

    because I disable the plugin “Massive Addons for WPBakery Page Builder”. Please check the plugin compatible problem.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 5, 2021 at 09:54

    Hello,

    No matter if plugin is enabled or disabled. Clear cache and provide us with the screenshot of the issue for better understanding.

    Regards

    Avatar: Reggie
    Reggie
    Participant
    March 8, 2021 at 02:11

    Hi

    I mean if I disable Massive Addons for WPBakery Page Builder, everything is back to normal.
    if I enable Massive Addons for WPBakery Page Builder, this page https://prnt.sc/10coq34 left hand side hyperlink are can’t click.

    Avatar: Robert Hall
    Robert Hall
    Support staff
    March 8, 2021 at 12:07

    Hello Reggie

    We have added a small css code at the last in additional css by going to Dashboard > Appearance > Customization and your website my account page is working absolutely fine.

    If you have any other issue let us know.

    Regard

    Robert Hall
    Customer Support

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