Return to previous page

Woocommerce dashboard error - by Reggie - on WordPress WooCommerce support

This topic has 10 replies, 4 voices, and was last updated 3 years, 1 months ago ago by Robert Hall

Reggie

Participant

March 3, 2021 at 04:14

unable select anything in woocommerce dashboard with using incognito mode or MS edge

woocommerce dashboard information is move position.

#277441 Copied Theme version: 7.2.5 WooCommerce version: 5.0

9 Answers

Rose Tyler

Support staff

March 3, 2021 at 09:35

Hello,

Please check how it works when Storefront (default WC theme) is activated on your site.

Regards

#277484 Copied

Reggie

Participant

March 3, 2021 at 09:57

Hi
Please login and check it.

Please contact administrator
for this information.

#277494 Copied

Olga Barlow

Support staff

March 3, 2021 at 10:59

Hello,

Checked using Chrome and don’t see problem https://gyazo.com/eba9ef04bd2360c07a37704d015a057c
Edge is not the best browser to use and check because it does not support many of the modern CSS styles well and it’s not related to theme but to WooCommerce plugin styles. So, try using Chrome or FF.

Regards

#277514 Copied

Reggie

Participant

March 4, 2021 at 02:53

The problem is in fontend woommerce user order detail page.
https://wordpress.techsquare.com.hk/pttravel/my-account/

#277651 Copied

Rose Tyler

Support staff

March 4, 2021 at 07:13

Hello,

Here is what I can see – http://prntscr.com/10coq34 It works fine. Clear cache and check one more time.

Regards

#277660 Copied

Reggie

Participant

March 5, 2021 at 02:31

because I disable the plugin “Massive Addons for WPBakery Page Builder”. Please check the plugin compatible problem.

#277839 Copied

Olga Barlow

Support staff

March 5, 2021 at 09:54

Hello,

No matter if plugin is enabled or disabled. Clear cache and provide us with the screenshot of the issue for better understanding.

Regards

#277873 Copied

Reggie

Participant

March 8, 2021 at 02:11

Hi

I mean if I disable Massive Addons for WPBakery Page Builder, everything is back to normal.
if I enable Massive Addons for WPBakery Page Builder, this page https://prnt.sc/10coq34 left hand side hyperlink are can’t click.

#278192 Copied

Robert Hall

Support staff

March 8, 2021 at 12:07

Hello Reggie

We have added a small css code at the last in additional css by going to Dashboard > Appearance > Customization and your website my account page is working absolutely fine.

If you have any other issue let us know.

Regard

Robert Hall
Customer Support

#278233 Copied
Viewing 10 results - 1 through 10 (of 10 total)