Hello Nelson

Thank you so much for your kind words we are glad to know that your have fixed your menu issue. As for your mentioned mega menu center is concerned please set a reasonable width to your mega menu https://prnt.sc/10muxc2 and check your static block setting.

If this doesn’t work or you have more questions, just let me know, and I’ll be happy to help!

Robert Hall
Customer Support

Hello Shailendra

Thank you so much for contacting us!

As for demo importing issue is concerned First of all check your theme server requirements https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/

we are also sharing documentation file for your help about how to import demo content.
https://www.8theme.com/documentation/xstore/theme-installation/demo-content/

If this doesn’t work or you have more questions, just let me know, and I’ll be happy to help!

Robert Hall
Customer Support

Hello Goostaf

Thank you so much for your contacting us!

Can you please send us clear highlighted screenshot where you see this “Buy”‘ word … We do not see this word in your website homepage.

Robert Hall
Customer Support

Hello Myko007

Thank you so much for your kind words.

This is the default WooCommerce tab, it’s not our theme feature.

The “Additional Information” tab will only show if the product has weight, dimensions or attributes (with “Visible on the product page” checked).

https://docs.woocommerce.com/document/editing-product-data-tabs/#section-6

Robert Hall

Hello

We see your website and your site is working absolutely fine https://prnt.sc/10lywcg
Will you please check your website after clear your browser cache.

If this doesn’t work or you have more questions, just let me know, and I’ll be happy to help!

Robert Hall
Customer Support

Hello

Thank you so much for contacting us!

This parameter is required to install demo content without fail as a rule. if you want to change that you need to contact your hosting provider because this is server configuration, I’m not able to change the server configuration.

Please check this topic – https://www.8theme.com/topic/server-req-are-coming-up-as-incorrect-despite-correct-values/ What value do you have in WooCommerce > Status > PHP time limit?

Robert Hall

Hello mansoorahmad,

Thank you so much for reaching out!

Can you please send us your website temporary wp admin access so that we will check your mentioned issue and provide you customer support in best possible way.

Robert Hall

Hello Azlan

Thank you so much for your login detail.

We have access your website Dashboard and change the Product Content Effect by going to Dashboard > Products > Edit > Product Options https://prnt.sc/10j2qqw and now your website is cart button is working fine.

Robert Hall
Customer Support

Hello Azlan

Thank you so much for contacting us!

Will you please send us your website temporary wp admin access.

Robert Hall

Hello ,

Please try to follow the Google instructions https://support.google.com/webmasters/answer/9290858?hl=en and request indexing of your site’s homepage https://support.google.com/webmasters/answer/6065812

Robert Hall
Customer Support

Hello,

Thank you so much for contacting us!

It is probably looks that your border color and background color is mixed with each other will you please check it our with different color or send us your website temporary logins detail so that we will check your issue in more details.

Robert Hall

Hello MUDIONO,

We have check your website Dashboard and you have installed so many 3rd party plugins we will recommend you kindly check this theme after deactivating all 3rd party plugin one by one , it is probably looks that some of 3rd party plugin create a conflict with this theme package.

If this doesn’t work or you have more questions, just let me know, and I’ll be happy to help!

Robert Hall
Customer Support

Hello ,

Thank you so much for contacting us!

Please follow this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
Once you did it, set the administrator role for the user, so we can access your Dashboard and check what else can be done to speed up the site.

Robert Hall
Customer Support

Hello prosenberg,

Thank you so much for contacting us!

It will be more helpful for us if you can send us your website highlighted screenshot where you are facing the issue along with your website URL and temporary wp admin access so that we will check your issue and provide you customer support in best possible way.

Note: we don’t provide support for 3-rd party plugins as it’s out of our support scope.

Robert Hall
Customer Support

Hello jonathan,

Thank you so much for contacting us!

Please use child theme and then check your website hopefully font will not be reverted.

We are also sharing a theme update documentation for your better understanding.
https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

Robert Hall
Customer Support