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Elemento and Xstore 7.2.5 - by sinaxi - on WordPress WooCommerce support

This topic has 4 replies, 3 voices, and was last updated 3 years, 1 months ago ago by Olga Barlow

  • Avatar: sinaxi
    sinaxi
    Participant
    March 15, 2021 at 01:14

    Every time that I try to update elemento to 3.X items in home page got missed.
    Seems something missed when I update Elementor to new release.
    Why this happens?
    Thanks

    #279280 Copied Theme version: 7.2.5
    3 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    March 15, 2021 at 09:22

    Hello Sinaxi

    Thank you so much for contacting us!

    Elementor plugin is working absolutely fine in this theme package , Can you please send us highlighted screenshot where you are facing the issue after update the plugin.

    It will be more helpful for us if you can send us your website temporary wp admin access so that we will check your issue in more details.

    We are also sharing documentation for Update theme and XStore core plugin to the latest version https://xstore.helpscoutdocs.com/article/63-theme-update and try to edit the page using Elementor after that.

    Robert Hall
    Customer Support.

    #279302 Copied
    Avatar: sinaxi
    sinaxi
    Participant
    March 15, 2021 at 10:01

    Here attached info

    Please contact administrator
    for this information.
    #279313 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 15, 2021 at 11:48

    Hello,

    I see that you use Elementor Pro. Did you update both plugins: Elementor and Elementor Pro to the latest versions? https://elementor.com/pro/changelog/?utm_source=wp-plugins&utm_campaign=pro&utm_medium=wp-dash

    Regards

    #279350 Copied
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