Styles are gone after Site Transfer from one domain to another.

This topic has 6 replies, 4 voices, and was last updated 3 years, 4 months ago ago by Rose Tyler

  • Avatar: mansoorahmad
    mansoorahmad
    Participant
    March 11, 2021 at 19:54

    Hello,

    I used the theme on a test server and everything was going good.

    I changed the server from one to another test environment and the styles are missing from most of the places.

    It can be product grid, or any other. You can see the example from My Account page:

    Check URL: https://imgur.com/a/5QTN3ag

    How do I fix this?

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    March 11, 2021 at 21:28

    Hello mansoorahmad,

    Thank you so much for reaching out!

    Can you please send us your website temporary wp admin access so that we will check your mentioned issue and provide you customer support in best possible way.

    Robert Hall

    Avatar: mansoorahmad
    mansoorahmad
    Participant
    March 11, 2021 at 21:35

    I attached temporary login link.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 12, 2021 at 09:38

    Hello,

    Problem was caused by styles that you generated using File generator, you did not enable all the necessary elements https://prnt.sc/10jjrpt
    Check now.

    Regards

    Avatar: mansoorahmad
    mansoorahmad
    Participant
    March 13, 2021 at 04:56

    Hello,

    I recently generated the files and I still have the same issue as you can check the my account page and other styles are also missing.

    Please check the attached pic: https://imgur.com/a/CcqA1Vt

    Whats going on?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2021 at 08:48

    Hello,

    As was mentioned by Olga, she fixed the problem, you just need to clear cache and check.
    I can’t log in to your site anymore to check how it looks now.
    Have you generated the file after Olga’s reply? Have you cleared all cache?
    Provide temporary wp-admin access.

    Regards

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