Product tab - by apotik - on WordPress WooCommerce support

9 replies3 participantsUpdated by Rose Tyler

  • Avatar: apotik
    apotik
    Participant

    Hello, why when I use the custom product tab plugin, my product tabs close, just for variable products? here is the link of a product for example.
    I do not wish to use the tabs of the theme because they are different according to the products

    Please, contact administrator
    for this information.
    #278797 Copied Theme version: 7

    9 Answers

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello

    Thank you so much for contacting us!

    As for custom tab issue is concerned we do not provide support for 3rd party plugin you can contact with that plugin support forum.

    Do you use Single Product Builder? If so, click on Tabs settings > scroll to the bottom for csto tabs – https://prnt.sc/105qwtw

    You can add a custom tab here – https://prnt.sc/ztx8yy (edit a product), or in Theme Options > WooCommerce > Single product page > Tabs > Custom Tab.

    Robert Hall

    #278863 Copied
    Avatar: apotik
    apotik
    Participant

    Thank you, but , for custom tab on edit product page, can i add more than one tab ? I have 3 or 4 different tabs each time for all the products
    Thank you

    #278992 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Please try to apply a solution from this topic – https://www.8theme.com/topic/product-tabs-accordion-bug/#post-278590 and check how tabs work then.

    Regards

    #279002 Copied
    Avatar: apotik
    apotik
    Participant

    is the document secure? my anti virus does not tolerate it

    #279005 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Yes, frontend-script.min.js file that you need to download is secure.

    Regards

    #279018 Copied
    Avatar: apotik
    apotik
    Participant

    Hello, i tried to uplaod the file, it doesnt work

    I contacted the plugin support, please, check what they said to me, in screen

    Thank you for your reply

    Please contact administrator
    for this information.
    #279509 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    As I can see, Tabs works fine now – https://gyazo.com/0f63194e69bbe5e8c460148c1ce74019 Clear cache and check one more time.
    Note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins.

    Regards

    #279568 Copied
    Avatar: apotik
    apotik
    Participant

    it works ! thanks! what did you do ?

    #279573 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    We did nothing.
    I suppose that frontend-script.min.js file helped.

    Regards

    #279575 Copied

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