Forum Replies Created

Viewing 30 posts - 31 through 60 (of 85 total)
  • Avatar: pablostevens
    pablostevens
    Participant
    August 9, 2021 at 17:01

    Ok, so I deactivated all plugins except Legenda theme and the legenda core and redux and CMB2 and Woocommerce. Problem still exists.

    Change to storefront theme, problem goes away. Pretty much narrowed it down to the Legenda theme.

    Please contact administrator
    for this information.
    Avatar: pablostevens
    pablostevens
    Participant
    August 6, 2021 at 13:20

    Ok thanks for the info. Let me do some further testing then, I’ll deactivate all plugins and switch themes and see if the issue persists. If I can narrow it down to the theme I’ll send you info to access. Either way I’ll update the solution in case anyone else has this issue.

    Avatar: pablostevens
    pablostevens
    Participant
    January 16, 2021 at 00:40

    If anyone else has this problem, I deleted and re-installed the xstore plugin. That didn’t help, so I deleted and re-installed the xstore theme. It now works. I suspect some files left over from the last update.

    Avatar: pablostevens
    pablostevens
    Participant
    December 10, 2020 at 17:27

    Thanks Rose, that’ s a much simpler solution! Awsome. I always appreciate your support. You guys are the best!

    Avatar: pablostevens
    pablostevens
    Participant
    May 5, 2020 at 20:47

    I’m also experiencing this. I’ve followed the optimization tips in that article with no help. The problem is the Time to First Byte. With the XSTORE plugin enabled it’s between 6-10 seconds! With the Xstore plugin disabled (and everything else enabled) it’s 300-600 ms. It just started happening with the most recent update. I’ve tried disabling all the other plugins and also a different theme. I’ve also tested a plain text file on my server that has less than 300ms TTFB. I’ve tried both with and without a caching plugin enabled. I’m running just this site on a 2GB VPS, should be super fast? Any ideas?

    Avatar: pablostevens
    pablostevens
    Participant
    April 10, 2020 at 15:57

    Here’s the login info.

    Please contact administrator
    for this information.
    Avatar: pablostevens
    pablostevens
    Participant
    March 19, 2020 at 15:28

    Thank you. I just checked the log, no longer generating errors. I see it’s now on 6.2.13 which is great! Looks like it’s working now without problem. Guess chock this one up to some unexplained glitch.

    Avatar: pablostevens
    pablostevens
    Participant
    March 18, 2020 at 18:04

    I’ll create a staging site, but it will take a few days to move it.

    Avatar: pablostevens
    pablostevens
    Participant
    March 9, 2020 at 14:46

    Here’s the access info. Just a reminder, I rolled back to previous version so you won’t see any errors. Also, this is a live site.

    Please contact administrator
    for this information.
    Avatar: pablostevens
    pablostevens
    Participant
    October 24, 2019 at 23:05

    Ok found this in theme-functions.php

    // **********************************************************************//
    // ! Add page to search results
    // **********************************************************************//
    add_filter( 'pre_get_posts', 'et_search_filter' );
    if ( !function_exists('et_search_filter') ) {
        function et_search_filter( $query ) {
            if ( ! is_admin() ) {
                if ( isset($query->query['post_type']) ) {
                    if ( $query->is_search && $query->query['post_type'] == 'post') {
                        $query->set( 'post_type', array( 'post', 'page' , 'industries', 'wpsl_stores' ) );
                    }
                }
                return $query;
            }
        }
    }
    

    I added my two custom post types here “industries” and “wpsl_stores”

    I just added this to the functions.php of the child theme.

    Sorry answered my own questions, but if someone else has the problem, this is the solution.

    Avatar: pablostevens
    pablostevens
    Participant
    September 6, 2019 at 20:29

    OK, the functionality works. However, same question though, how do I add an account for my client, not my Instagram account? Is there a way to get the feed without the access token? Otherwise, I’m going to have to walk my client through logging in and adding a token.

    Avatar: pablostevens
    pablostevens
    Participant
    September 6, 2019 at 20:25

    Duh, ok, I cleared the browser cache and now it works. Sorry for the trouble. I tell my clients “clear the browser cache and try again” about 100 times a day, and I didn’t do it myself! My bad. It works now.

    Avatar: pablostevens
    pablostevens
    Participant
    September 6, 2019 at 20:22

    access info in private content

    Please contact administrator
    for this information.
    Avatar: pablostevens
    pablostevens
    Participant
    August 26, 2019 at 15:08

    Hey, if anyone else having this issue. Just solved it. Originally when I updated the plugin via the normal wordpress update procedure (clicking update). I had all these problems. I downloaded the Royal Core 1.1 directly from 8theme and re-installed it. This seems to fixed all the issues.

    Avatar: pablostevens
    pablostevens
    Participant
    August 26, 2019 at 15:03

    I’m also having this problem, all required plugins are installed and updated. I also get the warning that v6.0 is required and I have 6.1, I also get the warning 1.1.1 Royal core plugin is required when it is installed? When i the update coming out, or can you fix my installation too?

    Avatar: pablostevens
    pablostevens
    Participant
    August 1, 2019 at 16:45

    Perfect! Thank you! Was there something I did wrong just so I know for next time? I see you removed the sidebar, is that a requirement to have the header overlap?

    Avatar: pablostevens
    pablostevens
    Participant
    July 31, 2019 at 17:45

    Sorry, didn’t save the new user for some reason. Works now, I tested it.

    Avatar: pablostevens
    pablostevens
    Participant
    July 30, 2019 at 16:39

    Thanks, I’ve tried everything I can think of, i just can’t seem to get it to overlap the slider.

    Please contact administrator
    for this information.
    Avatar: pablostevens
    pablostevens
    Participant
    January 11, 2019 at 17:12

    Thank You! You guys are awesome! Suggestion #2 I think will work best for me as I already have a child theme set up with a functions.php.

    Avatar: pablostevens
    pablostevens
    Participant
    July 27, 2018 at 14:17

    Thank you! Thank you! Thank you!
    You guys are awesome. I’ve bought almost 100 licenses for this theme, mainly because your support is so awesome. I was trying to figure that out all day yesterday.

    Avatar: pablostevens
    pablostevens
    Participant
    July 9, 2018 at 14:41

    Thank you for the clarification. You guys are great! Every time I have a problem, you always have a solution. Thank you!

    Avatar: pablostevens
    pablostevens
    Participant
    March 9, 2018 at 21:49

    That worked for me too! Thanks!

    Avatar: pablostevens
    pablostevens
    Participant
    March 6, 2018 at 18:20

    Another update… even though I cleared the cache…. about an hour later, the icon changed to the cart. So possibly cached somewhere else in my network. False alarm.

    Avatar: pablostevens
    pablostevens
    Participant
    March 6, 2018 at 17:23

    There is some problem with the theme, that the option doesn’t work, but I found a work around if anyone else has this problem. I added this to custom CSS:

    /**********change cart icon*****/
    .cart-bag:before {
    content: “\f07a” !Important;
    display: inline-block;
    font: normal normal normal 14px/2 FontAwesome;
    font-size: inherit;
    font-size: 2em;
    top: -27px;
    left: -21px;
    color: #959B5B;
    -webkit-font-smoothing: antialiased;
    position: absolute;
    z-index: 2;
    }
    .ico-sum:after,
    .ico-sum:before,
    .horizontal-break-alt:after,
    .cart-bag .ico-sum{
    border-color:transparent !important;
    background-color:transparent !important;
    }

    Avatar: pablostevens
    pablostevens
    Participant
    August 30, 2017 at 17:13

    Actually, you know what. I’m using a Woocommerce product add-ons. I’m thinking that’s the issue and not the theme. I’m going to follow up with the product add-ons developer.

    Avatar: pablostevens
    pablostevens
    Participant
    August 30, 2017 at 16:57

    Ok, I’ve deactivated all 3rd party plugins and still a problem. The problem is the “select options” button in the 8theme product slider goes to: https://prozoneauto.com/?add-to-cart=23860

    This is fine for a simple product, but for a variable product the link should go to
    https://prozoneauto.com/product/basic-detail-package/ so the user can select the options on a variable product. I’ve set you up with login credentials.

    Please, contact administrator
    for this information.
    Avatar: pablostevens
    pablostevens
    Participant
    July 24, 2017 at 19:57

    Silly me. I did a shift F5 to clear the browser cache and it now works.

    This is closed.

    Avatar: pablostevens
    pablostevens
    Participant
    July 24, 2017 at 17:50

    I too have this problem. Can you send me the files as well?

    Please, contact administrator
    for this information.
    Avatar: pablostevens
    pablostevens
    Participant
    April 13, 2017 at 21:42

    I’ve also filed a ticket with Woothemes Membership plugin as well. Basically, what’s supposed to happen is if a page or a post is “members only” when an non-member clicks on the page, instead of the page/post content, a predefined message replaces the page content that says whatever you want, but basically, “this content is for members only, please sign in or purchase a membership”. When Royal Theme is activated, the page is just blank. When I switch the Twentysixteen the message displays properly.

    As a work around, I have choosen an alternate method by which instead of displaying the message, it redirects the person to a pre-defined page that says the same message. This does work as a work around, but there is some conflict preventing the proper message to display.

    I will ask the plugin developer which hooks it uses and get back to you. Thank you guys. You always have the best support. I use Royal Theme for every project.

    Avatar: pablostevens
    pablostevens
    Participant
    April 13, 2017 at 21:36

    Absolutely, yes. Thank you.

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Viewing 30 posts - 31 through 60 (of 85 total)
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