Absolutely, yes. Thank you.
Forum Replies Created
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#160095 Copied In reply to: Activating Royal 3.0
I have the same issue. Trying to add the sidebar type to custom post types. The solution I found, if anyone else has the problem is to use “Display Widgets” plugin. It lets you control which pages each widget is/or isn’t displayed on. You can put a widget in the main sidebar and then only display it on the custom post type. It works.
#157359 Copied In reply to: Custom sidebar on Custom post typesOk So I solved the problem if anyone else is experiencing this. the problem is that the “X” to delete the item from cart goes to an HTTPS link and the cart by default is HTTP. So what I did was install a plugin “Really Simple SSL” to make my entire site SSL. It’s a good idea anyway the way Google is going with security and ranking, etc. That completely fixes the problem. Both the cart update and calculate shipping work perfectly when started from an HTTPS page.
Hope that helps someone.
#156705 Copied In reply to: Cart Updates not Working after lastest updateLogin is below. Thank you for having a look.
Just a reminder, I replaced cart.php with an older version of the theme. At least the cart quantity update works.
With the latest version, neither the cart update quantity or delete item works. Also, the shipping calculator doesn’t work.
However, if you right click the delete icon and open in a new window it works fine.
Thanks for having a look for me.
Please, contact administrator
for this information.#156588 Copied Theme version: 3.1 WooCommerce version: 2.6.14 In reply to: Cart Updates not Working after lastest updateOne other update, I just noticed the “calculate shipping” doesn’t work either, same issue, goes to cart is empty and doesn’t update the shipping info.
#156260 Copied In reply to: Cart Updates not Working after lastest updateActually I did figure out how to hide it with css eventually. Im a bit under the weather today but will post the solution in case anyone else has the problem. Sorry I meant to do that yesterday.
#151734 Copied In reply to: Sidebar appearing on top and bottom on mobileYou guys are the best! Thank you!
#148304 Copied In reply to: Current Menu item CSS in Royal ThemeFALSE ALARM!
It turns out my database was corrupted. I did a database repair all tables and everything works properly. Sorry to panic.
#134116 Copied In reply to: Can't add new productsI just notices I can’t save a new product properly, the product price won’t save, which might explain the above problem.
#134112 Copied In reply to: Can't add new productsYou guys have like the best support ever! Every time I have a problem you always have an answer.
That solved the problem. Thank you.
#129939 Copied In reply to: Woocommerce shop pagingIt only happens at screen width between 970px and 740px
#129844 Copied In reply to: Woocommerce shop pagingI just tried it with Firefox and VC works fine. It’s an issue it looks like with Chrome browser. I haven’t tried any others, but using Firefox is a workaround that works for me.
#122586 Copied In reply to: visual compuser is not workingHey Eva,
Thanks. I’ve got 3-4 sites I’m building right now all with Royal Theme and none of them work. If you can fix it, please let me know so I can continue work on the other sites as well. I’m kind of stuck and can’t build anything because all of my development sites use Royal Theme and VC. I’ve also tried disabling all other plugins too. That didn’t help. The only thing that works is to switch to a different theme. Login info is in private content.
Just to be clear, you can edit a page, add a row or something, but none of the widgets will insert, hope that makes sense.
Please, contact administrator
for this information.#122585 Copied In reply to: visual compuser is not workingI have the same problem. Visual composer is not working. When you go to add and element nothing happens. I have the latest version of wordpress, the latest version of Royal Theme and the latest version Visual composer. Everything is up to date and it doesn’t work.
However, when I switch to a default theme like twentysixteen, it works perfectly. I suspect it’s something in the Royal Theme.
#122472 Copied Theme version: 2.6 WooCommerce version: 2.5.5 In reply to: visual compuser is not workingI just spent a day with trial and error to get this right. I am also using Legenda theme. It has to do with minification of CSS and JS. Here are the settings that worked for me to make the site as fast as possible without breaking the mobile responsiveness:
HTML MINIFICATION:
Check enable
check inline JS minification
check line break removal
all others offJS MINIFICATION
Check enable
all others offCSS MINIFICATION
do not enable. Any combination here will break the responsiveness.
Another option is to set minification to “manual” in general settings and then add the JS and CSS files one by one, clear the cache, check, add the next one, etc. until you figure out which file is the problem. This could take hours. If anyone does it and finds which JS and CSS files to remove from minification please let me know.
#106747 Copied In reply to: Legenda looking absolutley naff on mobile device please helpYou guys are the best! Thank you that worked.
#100418 Copied In reply to: Adding custom fontsThank you, is a permissions issue do you think? What permissions should I assign that folder (it’s Apache)
#69075 Copied In reply to: registration pageSorry, please try again. I think I forgot to save the profile when I created it. It should work now.
#68917 Copied In reply to: registration pageThank you. My login and FTP are attached in private content. Just an update. It actually does create the account in the back end, it just never finishes on the front end and the wheel just keeps spinning.
Please, contact administrator
for this information.#68850 Copied In reply to: registration pageYour the best Eva!
That worked perfectly. You always have awesome support. You’ve helped me many times. Thank you!
#67707 Copied In reply to: Icons missingHey I fixed it!!!
I did two things, not sure which ones fixed it.
I changed the thumbnail size to square 480x 480 (just a note the images are 600×600 originally)
Then I changed the “show related products” to OFFProduct pages loaded fast.
So I turned show related products back ON
Product pages loaded fast.
Not sure if it was changing the thumbnail size or just turning the related products on/off that fixed it.
Works great.
http://www.gattoflowers.ca/shop/arrangements/silver-sparkle/
#23369 Copied In reply to: Slow site loadingI too have this problem. I only have 15 products. The rest of the site works fine, but when you go to a product it takes like 15 seconds to load the page. Catagory pages, etc. load fine so it’s not an image or server issue as far as I can tell.
I tried the hard crop option on/off, no help.
Anyone able to solve this?
#23321 Copied In reply to: Slow site loadingThankyou! I updated my Theme to latest version via FTP and it fixed my issue with the Testimonials page.
#20389 Copied In reply to: TestimonialsHey Eva,
I just saw your post about the password not working. I just fixed it. Sorry for the delay, summer vacation!
Anyway, I would love your help with this problem.
#14381 Copied In reply to: TestimonialsThanks, login info is below.
Please, contact administrator
for this information.#12992 Copied In reply to: TestimonialsThank you for the info. Can you elaborate a bit not sure what you mean by list style. There are no other options in the testimonial widget.
#12966 Copied In reply to: Testimonials















