Hello,

Provide, please, admin panel and FTP access. We’ll check what could be the reason of your issue.

Regards

Hello,

Check this topic, please, https://www.8theme.com/topic/product-password-protected/ and make sure that your problem is not related to the same widgets.

Reply back if you have the different issue and provide link to password protected page.

Regards

Hello
Add the following code in custom.css file.

.header-type-3 .logo-with-menu, .header-type-4 .logo-with-menu{
    width: 290px;
}
@media (min-width: 1200px){
	.page-wrapper .header-type-3 .main-nav .menu, .header-type-4 .main-nav .menu{
		width: 880px;
	}
}
@media (min-width: 979px) and (max-width: 1200px){
	.header-type-3 .logo-with-menu, .header-type-4 .logo-with-menu{
		width: 240px;
	}
}

We sent PSD file to your email, please check.

Regards

Hello,

Provide, please, link to your side, admin panel and FTP access. We’ll check what could be the reason of your problem.

Regards

Hello,

This is a default link beneath an auto excerpt (Theme Options > Blog & Portfolio > Blog > Excerpt length (words)). There is no theme option to change link text. You may use translation files if you want to change it. Or edit theme function etheme_get_read_more (xstore/framework/theme-functions.php)
Use child theme in case you want to change the functions.

Regards

Hello,

I have fixed the problem on your site. Check now.

Regards

Hello,

First of all, you are using too old version of our theme. I see you changed theme name, suppose you have made changes in template files that may cause your issue. Please. Update theme to latest version 1.6 and XStore core plugin to version 1.0.4.
If you need to add any changes in template files use child theme, it’s included in theme package.

If you update all theme files but the problem still persists, please, do the backup of your files and reply back.

Regards

Hello,

Unfortunately, there is no option to change my account drop-down menu, we display default WooCommerce my account menu. You can change it only by additional customization in case you have appropriate skills ( http://prntscr.com/c0l9b9 xstore/framework/theme-functions.php )
Use child theme if you plan to do any changes.

If you want to change slider for different devices then use Revolution Slider Responsive options, here is documentation https://www.themepunch.com/revslider-doc/slider-setup/#slidelayout and video tutorial https://www.youtube.com/watch?v=iyuxFo-WBiU&index=8&list=PLSCdqDWVMJPPDcH_57CNZvLckoB8cimJF

Regards

Hello,

It’s possible only by additional customization in case you have appropriate skills ( http://prntscr.com/c0l9b9 xstore/framework/theme-functions.php )
Use child theme if you plan to do any changes.

Regards

Hello,

To hide brands you need to edit following files:

wp-content/plugins/et-core-plugin/inc/post-types.php
and comment out register_taxonomy( ‘brand’, array( ‘product’ ), $args ); line
see http://prnt.sc/c0l4gc

Also wp-content/themes/xstore/framework/init.php
and comment out line require_once( apply_filters(‘etheme_file_url’, ETHEME_CODE . ‘woo/brands.php’) );
see http://prnt.sc/c0l40g

Regards

Hello,

You may use cache plugin to minify css file. For example W3 Total Cache. Here is minify settings we used on our demo http://prntscr.com/c0knnw

Regards

Hello,

Sorry, don’t understand your question. If you want to change the user logout and login using account credentials of another user if you have them.

Regards

Hello,

I see. Ok, I have sent your request to our developers. I’ll will inform you once get the answer.

Regards

Hello,

Does Orders page work now?

Regards