Error on Import WordPress - by JordiRC - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 7 years, 7 months ago ago by Olga Barlow

  • Avatar: JordiRC
    JordiRC
    Participant
    August 3, 2016 at 18:08

    Hello,

    We are getting the following message:

    Fatal error: Cannot redeclare class WXR_Parser in /home/…/wp-content/plugins/wordpress-importer/parsers.php on line 12

    Could you please help us?

    Thank you

    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 3, 2016 at 18:50

    Hello,

    Provide, please, admin panel and FTP access. We’ll check what could be the reason of your issue.

    Regards

    Avatar: JordiRC
    JordiRC
    Participant
    August 3, 2016 at 21:33

    Ok, I send it you.

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 4, 2016 at 08:40

    Hello,
    Thanks for using our theme.

    We have updated Xstore theme to version 1.7, please check.

    Regards

    Avatar: JordiRC
    JordiRC
    Participant
    August 4, 2016 at 09:39

    Hello,

    ok, thank you!!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 4, 2016 at 10:25

    You are welcome!

    Regards

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