Topic: I can not translate the template

Hello,

Provide, please, link to your side, admin panel and FTP access. We’ll check what could be the reason of your problem.

Regards

Hello,

You can provide it in Private Content http://prntscr.com/c1k220 (visible only for our technical support).

Regards,
Rose Tyler.

Hello,

You gave us FTP access, but we also need wp-admin credentials.
Please provide us with it.

Regards,
Rose Tyler.

We checked the default file translation and everything works properly.
Please read our documentation how to translate the theme
https://www.8theme.com/classico-theme-documentation/#translation
How to translate WooCommerce read here https://docs.woocommerce.com/document/woocommerce-localization/ Make sure that you downloaded correct files from https://translate.wordpress.org/projects/wp-plugins/woocommerce and saved them using correct names.
You can use some 3rd-party plugins, but we don’t guarantee full compatibility with our theme.

Regards,
Rose Tyler.

Hello,

As I see you didn’t translated theme files in the directory wp-content/themes/classico/languages, there are only our default files. You need translate default.po/default.mo files and save them with your language prefix.
Read this article http://betterwp.net/wordpress-tips/create-pot-file-using-poedit./ how to translate.

Best regards,
Jack Richardson.