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I can not translate the template - by bomber

This topic has 10 replies, 4 voices, and was last updated 7 years, 8 months ago ago by Jack Richardson

bomber

Participant

August 2, 2016 at 16:38

Hello, I can not translate the template, I modified the .po and .mo files, translates me a part of the theme. especially the woocommerce pages. What can I do?
I await response and thank you

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9 Answers

Olga Barlow

Support staff

August 3, 2016 at 09:32

Hello,

Provide, please, link to your side, admin panel and FTP access. We’ll check what could be the reason of your problem.

Regards

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bomber

Participant

August 4, 2016 at 14:43

where I can send the data privately?

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Rose Tyler

Support staff

August 4, 2016 at 15:07

Hello,

You can provide it in Private Content http://prntscr.com/c1k220 (visible only for our technical support).

Regards,
Rose Tyler.

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bomber

Participant

August 4, 2016 at 17:38

thank you

Please, contact administrator
for this information.

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Rose Tyler

Support staff

August 5, 2016 at 10:28

Hello,

You gave us FTP access, but we also need wp-admin credentials.
Please provide us with it.

Regards,
Rose Tyler.

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bomber

Participant

August 5, 2016 at 10:51

here it is! sorry

Please, contact administrator
for this information.

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Rose Tyler

Support staff

August 5, 2016 at 14:39

We checked the default file translation and everything works properly.
Please read our documentation how to translate the theme
https://www.8theme.com/classico-theme-documentation/#translation
How to translate WooCommerce read here https://docs.woocommerce.com/document/woocommerce-localization/ Make sure that you downloaded correct files from https://translate.wordpress.org/projects/wp-plugins/woocommerce and saved them using correct names.
You can use some 3rd-party plugins, but we don’t guarantee full compatibility with our theme.

Regards,
Rose Tyler.

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bomber

Participant

August 18, 2016 at 19:12

I contacted support woocommerce customers , they say the problem lies in the translation template . I need urgent help. I also have info about the update of visual composer thanks

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Jack Richardson

Support staff

August 18, 2016 at 22:00

Hello,

As I see you didn’t translated theme files in the directory wp-content/themes/classico/languages, there are only our default files. You need translate default.po/default.mo files and save them with your language prefix.
Read this article http://betterwp.net/wordpress-tips/create-pot-file-using-poedit./ how to translate.

Best regards,
Jack Richardson.

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