Product image - by zaar - on WordPress WooCommerce support

This topic has 5 replies, 2 voices, and was last updated 7 years, 8 months ago ago by Olga Barlow

  • Avatar: zaar
    zaar
    Participant
    July 31, 2016 at 22:29

    hi,
    Please advice me on the product image size. The shop page and the main product image and related products image columns are too big. Please advice me on this. I need a lesser height image

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 1, 2016 at 13:38

    Hello,

    Did you do any changes in template files?
    Because it looks like you either changed the files or edited content and did not close the tag. Please, provide admin panel and FTP access. May I update theme if I will need?

    Regards

    Avatar: zaar
    zaar
    Participant
    August 1, 2016 at 15:59

    Thanks For your help.All the informations are here

    Please, contact administrator
    for this information.
    Avatar: zaar
    zaar
    Participant
    August 2, 2016 at 00:42

    important message on Private content

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 2, 2016 at 13:52

    Hello,

    First of all, you are using too old version of our theme. I see you changed theme name, suppose you have made changes in template files that may cause your issue. Please. Update theme to latest version 1.6 and XStore core plugin to version 1.0.4.
    If you need to add any changes in template files use child theme, it’s included in theme package.

    If you update all theme files but the problem still persists, please, do the backup of your files and reply back.

    Regards

  • Viewing 5 results - 1 through 5 (of 5 total)

The issue related to '‘product image’' has been successfully resolved, and the topic is now closed for further responses

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