Forum Replies Created

Viewing 30 posts - 29,521 through 29,550 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 8, 2016 at 08:25

    Hello,

    Your request was sent to our developers and next week I’ll inform you about decision.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 5, 2016 at 15:48

    Thank you for using our products, have a nice day.

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 5, 2016 at 15:36

    You welcome,

    I think you should ask this question to plugin developers because it’s not Xstore functional.

    If you have more questions, I ‘ll be glad to answer them.

    Regards.

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 5, 2016 at 14:56

    Hi, there, thanks for the using our theme 🙂

    The reason why your site works slow is lot of scripts are using on ( http://prntscr.com/c1z5e5 )
    We are recommend to use cache plugin to avoid such problem ( https://wordpress.org/plugins/w3-total-cache/ )
    Don’t forget to optimise your images, ( http://prntscr.com/c1z2u8 )

    Feel free to contact us along the way 🙂

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 5, 2016 at 14:03

    I added some CSS code in Custom CSS area, please check.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 5, 2016 at 13:46

    We have activated xstore for you, please check if it’s everything fine 🙂

    If you would like to install default pages, you can do it through 8Theme Options->Import/Export-> Import base dummy content / Also we recommend to review video tutorial How to install Xstore theme https://youtu.be/bHE_UhSJM10

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 5, 2016 at 13:08

    Hello,

    We added some CSS in custom css area, please check.

    Regards.

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 5, 2016 at 12:59

    Hello.

    Please check WP dashboard access, I can’t login. FTP works good.

    Thanks

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 5, 2016 at 12:53

    Thanks,

    We have added some CSS in custom.css area, please check. Also we will try to fix this bug in our next update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 5, 2016 at 11:49

    Hello,

    I have updated theme for you.
    If you plan to do any changes in template files use child theme.

    How to update theme you can read here https://www.8theme.com/demo/docs/xstore/#installation_upgrade_23_theme_upgrade
    You may use Envato plugin for auto updates.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 5, 2016 at 11:30

    Hello,

    Oh, I see. It’s not a bug. To change excerpt you need to edit post excerpt http://prntscr.com/c1wqx2 or remove the text at all and then auto excerpt will be shown.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 5, 2016 at 11:26

    Hello,

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 5, 2016 at 11:13

    Hello,

    Go to Appearance > Widgets http://prntscr.com/c1wkx8

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 5, 2016 at 10:45

    Hello,

    Thanks for using our theme.

    We recommend you to update Xstore to the latest version, after that we will help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 5, 2016 at 10:22

    Access are incorrect / Please send us correct one / Thanks

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 5, 2016 at 10:13

    Hello,

    Please, provide us your admin panel and FTP access and we will update your theme.

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 5, 2016 at 09:58

    Hello,

    Provide, please, admin panel access. We’ll check what could be the reason of your issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 5, 2016 at 09:04

    Hi, there, thanks for the using our theme,
    To solve this case you should delete custom css = take a look please (screenshot) http://prnt.sc/c1v506

    Add this code custom css.

    .header .blog-description span {
        float: right !important;
    }
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 5, 2016 at 08:08

    Hello,

    Xstore works only with PHP v5.3 and higher.
    We recommend updating your server to PHP v5.5

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 4, 2016 at 16:04

    You’re welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 4, 2016 at 15:11

    Hello,
    Thanks for using our theme,

    Provide, please, admin panel and FTP access. We’ll try to fix your issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 4, 2016 at 10:25

    Hello,

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 4, 2016 at 10:25

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 4, 2016 at 08:52

    Hello,

    Provide, please, admin panel and FTP access. We’ll check what could be the reason of your issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 4, 2016 at 08:40

    Hello,
    Thanks for using our theme.

    We have updated Xstore theme to version 1.7, please check.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 4, 2016 at 08:40

    Hello,

    Provide, please, admin panel and FTP access. We’ll check what could be the reason of your issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 3, 2016 at 19:04

    Hello,

    If you don’t need wishlist option just go to Plugins and disable wishlist plugin. It does not affect theme.

    I would recommend to use optimized images, you may use any services suitable for you. We use https://kraken.io/

    Also install cache plugin, for example W3 Total Cache. Use page cache and manual minification. Minify settings http://prntscr.com/c17hjj

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 3, 2016 at 18:56

    Hello,

    I see. Ok, I’ll send your request to our developers and contact you once get an answer.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 3, 2016 at 18:54

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 3, 2016 at 18:53

    Hello,

    Go to Theme Options > Header Settings > Header wide > OFF.

    Regards

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Viewing 30 posts - 29,521 through 29,550 (of 30,337 total)
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