Hello,
Your request was sent to our developers and next week I’ll inform you about decision.
Regards
Hello,
Your request was sent to our developers and next week I’ll inform you about decision.
Regards
Thank you for using our products, have a nice day.
You welcome,
I think you should ask this question to plugin developers because it’s not Xstore functional.
If you have more questions, I ‘ll be glad to answer them.
Regards.
Hi, there, thanks for the using our theme 🙂
The reason why your site works slow is lot of scripts are using on ( http://prntscr.com/c1z5e5 )
We are recommend to use cache plugin to avoid such problem ( https://wordpress.org/plugins/w3-total-cache/ )
Don’t forget to optimise your images, ( http://prntscr.com/c1z2u8 )
Feel free to contact us along the way 🙂
I added some CSS code in Custom CSS area, please check.
Regards
We have activated xstore for you, please check if it’s everything fine 🙂
If you would like to install default pages, you can do it through 8Theme Options->Import/Export-> Import base dummy content / Also we recommend to review video tutorial How to install Xstore theme https://youtu.be/bHE_UhSJM10
Hello,
We added some CSS in custom css area, please check.
Regards.
Hello.
Please check WP dashboard access, I can’t login. FTP works good.
Thanks
Thanks,
We have added some CSS in custom.css area, please check. Also we will try to fix this bug in our next update.
Regards
Hello,
I have updated theme for you.
If you plan to do any changes in template files use child theme.
How to update theme you can read here https://www.8theme.com/demo/docs/xstore/#installation_upgrade_23_theme_upgrade
You may use Envato plugin for auto updates.
Regards
Hello,
Oh, I see. It’s not a bug. To change excerpt you need to edit post excerpt http://prntscr.com/c1wqx2 or remove the text at all and then auto excerpt will be shown.
Regards
Hello,
You are welcome!
Regards
Hello,
Thanks for using our theme.
We recommend you to update Xstore to the latest version, after that we will help you.
Regards
Access are incorrect / Please send us correct one / Thanks
Hello,
Please, provide us your admin panel and FTP access and we will update your theme.
Hello,
Provide, please, admin panel access. We’ll check what could be the reason of your issue.
Regards
Hi, there, thanks for the using our theme,
To solve this case you should delete custom css = take a look please (screenshot) http://prnt.sc/c1v506
Add this code custom css.
.header .blog-description span {
float: right !important;
}
Hello,
Xstore works only with PHP v5.3 and higher.
We recommend updating your server to PHP v5.5
Regards
You’re welcome!
Regards
Hello,
Thanks for using our theme,
Provide, please, admin panel and FTP access. We’ll try to fix your issue.
Regards
Hello,
You are welcome!
Regards
You are welcome!
Regards
Hello,
Provide, please, admin panel and FTP access. We’ll check what could be the reason of your issue.
Regards
Hello,
Thanks for using our theme.
We have updated Xstore theme to version 1.7, please check.
Regards
Hello,
Provide, please, admin panel and FTP access. We’ll check what could be the reason of your issue.
Regards
Hello,
If you don’t need wishlist option just go to Plugins and disable wishlist plugin. It does not affect theme.
I would recommend to use optimized images, you may use any services suitable for you. We use https://kraken.io/
Also install cache plugin, for example W3 Total Cache. Use page cache and manual minification. Minify settings http://prntscr.com/c17hjj
Regards
Hello,
I see. Ok, I’ll send your request to our developers and contact you once get an answer.
Regards
You are welcome!
Regards
Hello,
Go to Theme Options > Header Settings > Header wide > OFF.
Regards