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Viewing 30 posts - 29,131 through 29,160 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 26, 2016 at 07:07

    Hello,

    Our theme uses WooCommerce cookies, if you disable them some functions may stop work. But if it’s critical for your performance you can comment out this code and check if it helps you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 26, 2016 at 06:56

    Hello,

    To avoid editing of php files I would recommend using translation files to change these words. Use Loco Translate plugin https://www.8theme.com/demo/docs/xstore/#translation , create English translation and just change necessary strings to what you need.

    Feel free to ask if you need more assistance.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 26, 2016 at 06:52

    Hello,

    We are very upset that you faced problems with our theme installation because of your hosting settings.
    As a rule, users check server requirements before theme purchasing.
    Could you tell me limits of your hosting (PHP version, memory_limit, upload_max_filesize)?

    Also, please, describe me what exactly issues did you face while installation. Maybe we’ll be able to help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 24, 2016 at 12:18

    Hello,

    Sorry, but I get the following error
    Command: USER yoyowpfp\newadmin
    Response: 331 Password required
    Command: PASS ************************
    Response: 530 User cannot log in.
    Error: Critical error: Could not connect to server

    Check the credentials that yu provided.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 24, 2016 at 10:14

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 24, 2016 at 10:14

    Hello,

    Yes. Theme Options > General > Breadcrumbs > change breadcrumbs images, color etc.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 24, 2016 at 10:09

    Hello,

    Provide, please, temporary FTP access. I’ll update theme to latest version.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 24, 2016 at 08:39

    Hello,

    As I can see you are using the Default version. And ann the settings are default.
    But the home page is Kids version.
    Have you tried to change any other settings in Theme Options, for example single product page layout? Does it work?

    If not – provide admin panel access.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 24, 2016 at 08:33

    Hello,

    1. Body Font (Typography settings) change font of the body including posts content. You can check it on our Drinks demo https://www.8theme.com/demo/xstore/drink/blog-2/ To change Titles you need to change Headings (Typography option)

    2. Blog carousel displays medium size of images. You need a little bit larger. Edit your Blog Carousel setting and check the size of images that you have there http://prntscr.com/clpojr In your case it should be 360×240.

    3. Add the following code in Theme Options > Styling > Custom CSS

    .posts-widget- .post-date, .posts-widget- .post-comments {
        display: none !important;
    }

    4. We have only White/Dark color scheme for header (Theme Options > General > Header Settings). If you need any other color use custom css field to add your styles.

    5. It depends on design you have. Sometimes 1 level has some special bg settings, margins. Or you have heading that is too big for small devices. Then we use row and 2 rows with heading inside. The First row that includes big heading we hide for mobile(VC column responsive settings). The Second row with the same heading but smaller we show for mobile devices but hide for desktops. Everything depends on your needs.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 24, 2016 at 08:02

    Hello,

    You need to install WPML plugin https://wpml.org/ and then add Languages switcher in Left Top bar widget area.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 24, 2016 at 08:01

    Hello,

    To add social widgets in top bar widget areas(Appearance > Widgets) use 8theme Social Links widget. If you need to add social links in page content use 8theme – Social Links VC element.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 24, 2016 at 07:57

    Hello,

    Unfortunately, short description does not support Static Blocks shortcode.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 24, 2016 at 07:48

    Hello,

    I’m glad that you sorted out.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 24, 2016 at 07:47

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 24, 2016 at 07:46

    Hello,

    When we test pages with equal content with default theme we see almost the same results. Please,
    Read these posts, they may help you to speed up your site
    https://www.8theme.com/blog/5-foolproof-ways-to-speed-up-your-wordpress-website/
    https://www.8theme.com/blog/how-to-speed-up-your-wordpress-website/
    https://www.8theme.com/blog/main-methods-for-speeding-up-wordpress-themes/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 24, 2016 at 07:42

    Hello,

    It is much easier to change width using css than change a few template files.

    I have added the following code in your custom css:

    
    /*--- Single product page custom---*/
    @media (min-width: 1200px) {
    .single-product-wide .product-images.col-lg-6.col-md-6 {
        width: 40%;
    }
    .single-product-wide .product-information.col-lg-6.col-md-6 {
            width: 60%;
    }
    .col-md-9.product-content.sidebar-position-right {
        width: 80%;
    }
    .col-md-3.single-product-sidebar.sidebar-right {
        width: 20%;
    }
    .single-product-wide .product-information-inner {
        width: 75%;}}
    .sidebar-slider li {width: 100%;}

    If you want to change number of products per view for your upsell slider you need to copy etheme_create_slider_widget function (xstore/framework/template-elements.php) in child theme functions.php and change it. It shows 4 items by default.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 23, 2016 at 19:51

    Hello,

    Have you ever checked your previous topics? Did you read my messages? I have told you that problem is related to your server setting! Have you contacted with your hosting provider?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 23, 2016 at 11:01

    Great. I’m glad that you sorted out.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 23, 2016 at 11:00

    Hello,

    See here http://prntscr.com/cldbw0

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 23, 2016 at 10:58

    Hello,

    Unfortunately, there is no such option, at present, you can only enable/disable categories. I sent your request to our developers, probably we’ll add this feature in one of the next updates.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 23, 2016 at 10:44

    Hello,

    Popup window should be shown every time you visit the site, only when you check “Don’t show this popup again” it will disappear. As I can see it does not work. We’ll fix this issue in next update.

    There is no special option to hide it.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 23, 2016 at 10:26

    Hello,

    If you are using cache plugin, please, make sure that it does not cache menu. Clean cache and check.

    In case it does not help, provide FTP access.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 22, 2016 at 19:52

    Hello,

    Go to WooCommerce > Settings > Currency Options

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 22, 2016 at 19:50

    Hello,

    As I can see you have already change paddings. You should also change mix-height

    @media only screen and (min-width: 992px){
    .fixed-header {
        min-height: 60px;
    }
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 22, 2016 at 19:42

    Hello,

    I’ll send your request to our developers’ team and probably we’ll implement it in one of our next updates.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 22, 2016 at 19:39

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 22, 2016 at 19:24

    Hello,

    I see both content and top panel arrow http://prntscr.com/cl522h

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 22, 2016 at 19:21

    Hello,

    Take our apologies for this inconvenience. We’ll fix it in our next theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 22, 2016 at 19:17

    Hello,

    Could you provide screenshot for better understanding?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 22, 2016 at 15:19

    Ok. You are welcome!

    Regards

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    Viewing 29,160 results - 29,131 through 29,160 (of 30,337 total)
Viewing 30 posts - 29,131 through 29,160 (of 30,337 total)
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