Forum Replies Created

Viewing 30 posts - 29,011 through 29,040 (of 30,337 total)
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  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 7, 2016 at 16:03

    Hello,

    1), 2) It’s possible by additional customization. Use child theme if you plan to make any changes in template files. Child theme archive you can find in theme package. If you don’t have necessary skills you can order our additional customization service https://www.8theme.com/customization-services/

    3) It happens once, after first child theme activation. This is how WP works, child theme is like a new theme for WP and sometimes widgets could be messed up after child theme activation. As a rule, this should not affect Theme Options but if you faced this problem do the export (Theme Options > Import/Export > Options > Export) and import these options after child theme activation.

    Regards

    #141982 Copied In reply to: Search Bar, Hamburger Menu, and Child Theme Questions
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 7, 2016 at 15:43

    Hello,

    You are welcome!

    3) Fixed.

    5), 7) This is additional customization. You can send your request here https://www.8theme.com/customization-services/

    6) To avoid problems with next theme update you should place all the changes in child theme functions.php https://codex.wordpress.org/Child_Themes

    8) If you use additional plugins that add additional text you need just customize css styles a little depending on content you have. Unfortunately, we can’t test our theme with all the available plugins to aviod this.

    Regards

    #141979 Copied In reply to: Handful of items/issues
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 7, 2016 at 15:05

    Hello,

    We are sorry but these are WooCommerce widgets and translation of these widgets is not related to our theme. You need to ask on WooCommerce support forum about this.

    Regards

    #141969 Copied In reply to: The word "any" in filters cannot be translated in french
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 7, 2016 at 15:00

    Hello,

    Custom code depends on breadcrumbs settings that you use. Could you provide us with .json file of your theme options (Theme Options > Import/Export > Options).

    Regards

    #141967 Copied In reply to: x-store breadcrumbs on non woocommerce page
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 7, 2016 at 14:43

    Hello,

    Links you provided don’t work. Could you, please, provide link to your site and temporary admin panel access in Private Content area and correct screenshot of your problem.

    Regards

    #141964 Copied In reply to: Cart Number going wrong when scrolled down….
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 7, 2016 at 13:41

    Hello,

    1) Go to Theme Options > E-Commerce > Promo Popup > Disable Link in the header.

    2) Add the following code in Theme Options > Styling > Custom CSS:

    .product-title a, .products-page-cats a {
    text-transform: none;
}

    3) No, only by additional customization.

    Regards

    #141955 Copied In reply to: Menu and few other questions
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 7, 2016 at 11:14

    Hello,

    You need to translate XStore theme and also XStore Core plugin. Use loco Translate to do this https://www.8theme.com/demo/docs/xstore/#translation

    Let me know if you need any additional instructions.

    Regards

    #141926 Copied In reply to: Newbie Help with Blog Carousel
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 7, 2016 at 11:12

    Hello,

    Oh, I see. Ok, thanks!

    Regards

    #141925 Copied In reply to: password reset screen needs margin bottom
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 7, 2016 at 11:11

    Hello,

    You set Home page as Shop page http://prntscr.com/cqw1he and set without sidebar in page settings http://prntscr.com/cqw1om

    Individual page settings always have more priority than Global settings.

    Regards

    #141924 Copied In reply to: sidebar position shop page
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 7, 2016 at 11:06

    Thank you very much!

    Regards

    #141923 Copied In reply to: how to create product filters
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 7, 2016 at 10:52

    Hello,

    1) This area is Prefooter widget area and static block there. That’s why if you want to change content go to Static Blocks > edit Prefooter static block and last column content http://prntscr.com/cqvs02

    https://www.8theme.com/demo/docs/xstore/#theme_settings_44_static_blocks

    2) Go to Appearance > Widgets > remove 8theme – Static Block widget from After the products widget area http://prntscr.com/cqvszr

    3) Go to Pages > edit My Account page > scroll down to the 8theme Layout options and just disable sidebar on that page. All the pages by default displays Main widget area. If you don’t need sidebar you can disable it in page settings. If you want to change sidebar content add necessary widgets into Main widget area, it will replace default search widget.

    Regards

    #141921 Copied In reply to: Remove
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 7, 2016 at 10:41

    Hello,

    Unfortunately, there is no such option. You may hide them with CSS. Add the following code in Theme Options > Styling > Custom CSS 

    .product-view-booking .product-attributes {
    display: none;
}

    Regards

    #141919 Copied In reply to: Remove attributes from "Booking" shop style
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 7, 2016 at 10:37

    Hello,

    Sorry for the delay in answering. I was waiting for response from our developers and server admin.
    Our server has following parameters

    Intel(R) Xeon(R) CPU E5-1650 v3 @ 3.50GHz
    128G RAM
    2xSSD raid

    To improve page speed we recommend using cache plugin W3 Total cache for example, it has almost all the necessary options. Theme supports all the plugin option, but if you use Minify mode it should be Manual. Minify settings http://prntscr.com/cq3b7v

    To optimize CSS, JS, HTML use also Autoptimize plugin
    http://prntscr.com/cq37am

    Use optimization service to optimize images, https://kraken.io/ for example.

    https://gtmetrix.com/reports/www.ghatora.co.uk/QDhdbaUf
    Optimize images http://prntscr.com/cqvnjb
    Solve the moments related to your server http://prntscr.com/cqvntg
    And you’ll get better results.

    Regards

    #141918 Copied In reply to: XStore Search is very slow
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2016 at 17:12

    Ok. Feel free to contact us if you need help.

    Regards

    #141830 Copied In reply to: Newbie Q regarding blocks, I think…
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2016 at 17:11

    Hello,

    Edit your products and just remove tick from Visible on the product page for your attributes http://prntscr.com/cqljk9

    Regards

    #141829 Copied In reply to: Remove attributes from "Booking" shop style
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2016 at 17:08

    Oh, I see. Ok, I’m glad that you sorted out.
    Feel free to ask if you need any other help.

    Regards

    #141828 Copied In reply to: Can't get rid of a top bar of some kind….
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2016 at 17:06

    Hello, @AdamVGC,

    Could you provide link to page where we’ll be able to see the problem? Also, provide, please, temporary admin panel and FTP access in Private Content area.

    Regards

    #141827 Copied In reply to: Variable product
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2016 at 15:43

    Hello,

    I can see sidebar on your shop page http://prntscr.com/cqkf70
    Could you explain your problem in details?

    Regards

    #141816 Copied In reply to: sidebar position shop page
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2016 at 15:38

    Hello,

    You are welcome. Feel free to contact us if you need any help!
    Also, would be grateful if you leave 5-stars rating for our theme if you like it https://themeforest.net/downloads

    Regards

    #141813 Copied In reply to: how to create product filters
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2016 at 15:34

    Hello,

    Do you use any third-party plugins? Provide temporary admin panel and FTP access in Privat content area. We’ll check your problem.

    Regards

    #141812 Copied In reply to: Google Map
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2016 at 15:32

    Hello,

    Are you talking about this top bar http://prntscr.com/cqk9gx ? This is default WP admin top bar that is invisible to customers. Try to logout or login as customer, not admin and you’ll see.

    Regards

    #141810 Copied In reply to: Can't get rid of a top bar of some kind….
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2016 at 15:28

    Hello,

    If you need this footer for few pages only then:

    1) Go to Theme Options > General > Footer > Footer columns > 1 Column.
    2) Go to Static Blocks and create 2 footer static blocks: first one – default footer, second one – footer with additional section below
    3) Go to Appearance > Widgets > add 8theme – Static Block widget into Footer widget area and choose first footer block.
    4) Go to Pages > edit pages where you need custom footer with section and select this custom footer static block in page settings (8theme Layout section http://prntscr.com/cqk8l5)

    Regards

    #141808 Copied In reply to: Newbie Q regarding blocks, I think…
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2016 at 15:18

    Hello,

    You are welcome!
    I would be very grateful if you leave rating and comment for our theme https://themeforest.net/downloads
    Thanks.

    Regards

    #141805 Copied In reply to: problem with sale products
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2016 at 15:16

    Hello,

    Please, provide me error logs and also temporary FTP access.
    We’ll try to help you if problem is related to our theme.

    Regards

    #141804 Copied In reply to: Server error related to your theme?
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2016 at 10:25

    You are welcome!

    If you update theme you should not lose and theme options including custom css, but if you use child theme move the code in child theme style.css to keep all the custom styles in one place.

    Regards

    #141757 Copied In reply to: Variable product
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2016 at 10:23

    Hello,

    We’ll fix it in theme update. If you provide me link to your site and temporary admin panel access I’ll fix it for you.

    Regards

    #141756 Copied In reply to: x-store breadcrumbs on non woocommerce page
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2016 at 10:02

    Hello,

    I’m glad that you sorted out.
    Have a good day.

    Regards

    #141753 Copied In reply to: Problem with Mega Menu
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2016 at 10:01

    Hello,

    You don’t need any additional code, just create image menu items as it’s described in theme documentation https://www.8theme.com/demo/docs/xstore/#menu_62_mega_menu and appropriate images, example of image from our menu https://www.8theme.com/demo/xstore/furniture/wp-content/uploads/sites/3/2016/05/tables-1.jpg

    Regards

    #141752 Copied In reply to: Menu like Demo
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2016 at 09:57

    You are welcome.

    Regards

    #141751 Copied In reply to: Product Description Not Showing
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2016 at 09:56

    Hello,

    Could you provide me temporary admin panel access? I’ll fix this issue.

    Regards

    #141750 Copied In reply to: password reset screen needs margin bottom
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    Viewing 29,040 results - 29,011 through 29,040 (of 30,337 total)
Viewing 30 posts - 29,011 through 29,040 (of 30,337 total)
1 2 3 … 967 968 969 … 1,010 1,011 1,012

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