Problem with sale products - by jobo9967

This topic has 6 replies, 2 voices, and was last updated 7 years, 6 months ago ago by Olga Barlow

  • Avatar: jobo9967
    jobo9967
    Participant
    October 5, 2016 at 12:49

    https://www.obsessionfactory.com/#1475529143458-64a5c19b-4da6

    This should be showing products that are on sale, but for some reason it’s not picking them up
    Any idea why is it?
    I’m using [8Theme] Products shortcode with SALE selected for that.

    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 5, 2016 at 13:40

    Hello,

    Please, make sure that you selected Sale products in Products VC element settings http://prntscr.com/cq3xs6

    If problem still persists, provide temporary admin panel and FTP access.

    Regards

    Avatar: jobo9967
    jobo9967
    Participant
    October 5, 2016 at 21:01

    Of course I did.

    Also tried add manually be providing the product IDs but adding like 1751, 1750, 1547 (just an example) did nothing.

    Login details attached.

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 6, 2016 at 07:15

    Hello,

    I checked the products that are displayed in sale section and see that you set sale price for your products http://prntscr.com/cqes85 , http://prntscr.com/cqesev etc.

    So, I don’t understand your problem. Sale section shows products that have sale price in sale field.

    Regards

    Avatar: jobo9967
    jobo9967
    Participant
    October 6, 2016 at 11:23

    Hi thanks for you help
    You rock
    It wasn’t me who was adding the products and I messed it out
    I Was just seeing that the sale products look alright
    See the screenshot
    https://www.dropbox.com/s/0e22ptzq30njb3k/Screen%20Shot%202016-10-06%20at%2011.21.06.jpg?dl=0
    Thanks for your help again.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 6, 2016 at 15:18

    Hello,

    You are welcome!
    I would be very grateful if you leave rating and comment for our theme https://themeforest.net/downloads
    Thanks.

    Regards

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