Forum Replies Created

Viewing 30 posts - 28,891 through 28,920 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2016 at 13:58

    Hello,

    If you want to use header text color white use color scheme in header settings http://prntscr.com/cvdj1i don’t use white color in Typography options http://prntscr.com/cvdjgv because it will change the color for both header and fixed header.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2016 at 13:51

    Hello,

    You provided the incorrect link for Backend.
    Please, make sure that you have added widgets into Shop page sidebar widget area.

    If everything is fine in backend but problem still persists, provide temporary admin panel and FTP access.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2016 at 13:47

    Hello,

    Provide link to your site, please, and temporary admin access.
    When you are logged in our theme displays drop-down menu for My account Link. This feature was added in version 1.2 of our theme http://prntscr.com/cvdelh . What was your previous theme version?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2016 at 13:38

    Hello,

    How to translate our theme you can read here https://www.8theme.com/demo/docs/xstore/#translation_101_nbspbase_theme_translation
    User Loco translate plugin. Also, don’t forget to localize WooCommerce https://docs.woocommerce.com/document/woocommerce-localization/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2016 at 13:36

    Hello,

    Ok. I’m glad that you sorted out. Feel free to ask if you need any other help.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2016 at 13:26

    Hello,

    Could you, please, provide me temporary admin panel and FTP access?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2016 at 13:15

    Hello,

    XStore has default WooCommerce search that does not have the option to search by SKU. That’s why if you want to search by SKU for your products you need to use the additional plugin. There are lots of search plugins available (free and paid), so you may choose the one that suits your needs.

    Provide, also, screenshot of your problem with design of search for our better understanding.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2016 at 13:07

    Hello,

    Add the following code in Theme Options > Styles > Custom CSS

    .page-template-blank .fixed-header {
        display: none;
    }

    We’ll fix it in next theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2016 at 12:59

    Hello,

    You may upload custom logo in page settings (8theme – Layout options) and also chose Header overlap option http://prntscr.com/cvct8y

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2016 at 12:57

    Hello,

    Go to Theme options > General > Layout > choose Boxed, then go to Theme Options > Styling > Content > and choose Side bg color and content color.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2016 at 12:43

    Hello,

    Have you sorted out? Because I checked your site and don’t see described problem. What browser do you use? Do you have this problem with all the products?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2016 at 12:31

    Hello,

    Thank you for using our theme!

    Revolution slider has only 2 Post Types to show: Products and Products Variation from category http://prntscr.com/cvcepf

    If you want to show product categories you can use the same carousel slider but change content source type to default and create slides with your categories. Use category image as slide BG or as additional layer. Then you’ll be able to add link for every slide(category in your case) http://prntscr.com/cvchdk

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2016 at 11:19

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2016 at 11:18

    Hello,

    Ok, sure.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2016 at 11:17

    You are welcome!
    Have a good week.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2016 at 11:17

    Hello, @FbyM2016,

    Provide link to your site, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2016 at 11:14

    Hello,

    Contact with your hosting provider. It is not related to theme settings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2016 at 11:13

    Hello,

    1) Go to Theme Options > General > Footer > Disable demo content.
    2) Go to Appearance > Widgets > add any necessary content in copyrights areas

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2016 at 11:11

    Hello,

    Add the following code in custom CSS

    .quantity.buttons_added input[type="number"] {
        width: 60px;
        max-width: 70px;
    }
    

    You may change the width or max-width according to your needs.
    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2016 at 11:08

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2016 at 11:08

    Hello,

    We’ll fix it in next theme update. Now you may add temporary fix in Theme Options > Styling > Custom CSS

    .topbar-widget.etheme_widget_socials .et-follow-buttons a {
        border-left: 1px solid rgba(255, 255, 255, 0.2) !important;
    }
    .header-center .topbar-color-white .top-links > div {
        border-color: transparent;
    }
    .header-center .topbar-color-white .topbar-widget .et-follow-buttons a:last-child {
        border-right: 1px solid rgba(255, 255, 255, 0.2);
    }
    .header-center .topbar-color-white .topbar-widget .et-follow-buttons a i {
        opacity: 1;
        color: #fff;
    }
    .header-center .topbar-color-white .topbar-widget .et-follow-buttons a:hover i {
        color: #fff;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2016 at 10:04

    Hello,

    Sorry for the delay in answering.
    Unfortunately, we can’t check your video because it was deleted as we can see.
    Could you add the correct video, so we’ll be able to check the problem? Also, provide me admin panel and FTP access to your site in Private Content area.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 14, 2016 at 17:28

    Hello,

    1. I see that you are using cache plugin, right? Have you cleaned cache? Because I don’t see styles http://prntscr.com/cttl12

    2. Go to Dashboard > Appearance > Themes > Add new > find Storefront theme and install it. Activate. Check.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 14, 2016 at 17:23

    Hello,

    Child theme is like a new theme for WP. That’s why after activation of child theme you should go to Appearance > Widgets and move widgets into correct widget areas. It happens once, after first activation only. After that you’ll be able to switch between parent and child theme and everything should be ok.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 14, 2016 at 17:17
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 14, 2016 at 17:15

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 14, 2016 at 17:14

    Hello,

    I re-saved permalinks settings and don’t see problem with wishlist any more http://dev.labargemedia.com/ryans/wishlist/view/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 14, 2016 at 17:10

    Hello,

    I have added the code and did not face the problem. Maybe you did not close <i> tag when tried to use it.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 14, 2016 at 17:04

    Hello,

    Unfortunately, we don’t have such separate element as Pop-up. At present Popup works for such elements as Newsletter, Size Guide, Quick View. If you need it as additional element it’s possible only by additional customization. Or you may find some additional plugins that offer such options.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 14, 2016 at 17:00

    You are welcome!

    Regards

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Viewing 30 posts - 28,891 through 28,920 (of 30,337 total)
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