Hello,

Thank you for using our theme!
We’ll keep you in touch.

Regards

Hello,

I’m sorry but how can we find the reason of your issue if we can’t disable plugins? Especially if problem is caused by third-party plugins. When you provide admin panel details you should understand that we’ll be looking for the reason of problem, will disable/enable plugins and theme to find out what is the problem. If this is not acceptable for you then you need to provide full site archive and DB, so we’ll be able to install a total copy of your site and find problem. But this way is longer.

500 error appears when Loco Translate and JCH Optimize Pro are enabled. Contact plugin developers to sort out this issue.

Regards

Hello,

Please, provide temporary admin panel and FTP access. Also, we will also have to install previous version 2.4 to test. That’s why, please, backup your files.

Regards

Hello,

I understand you but we are able to provide support for issues related strictly to our theme. Questions related to WP or WooCommerce plugin settings are out of the scope of our support.

There is no option to send invoices automatically
Anyway, I found this post http://bassjobsen.weblogs.fm/send-invoice-automatically-woocommerce-2-x/ check it and maybe that solution will work for you. If not then you may look for additional plugin that will suit your needs.

Here is the community forum for WooCommerce plugin created by WooThemes https://wordpress.org/support/plugin/woocommerce

Regards

Hello,

We are using FontAwesome icons. If you want to replace Facebook icon add the following code in custom CSS
.fa-facebook-f:before, .fa-facebook:before {content: "\f09a";} Where content is code of icon.
For the twitter, instagram etc

.fa-twitter:before {content: "\f099";}
.fa-instagram:before {content: "\f16d";}

etc

Regards

Hello,

Yes, I think it would be better if you can provide me temporary admin panel access to your site in Private Content area.

Also, tell me if you want to show breadcrumbs or not?

Regards

Hello,

You did not choose Blog page. It caused your problem. Check your category now.

Regards

Hello,

This is either thumbnails or tabs. Check them in Navigation section and disable.

Regards

You may choose no 2 , enable fixed image option and enable slider for gallery images option. Then everything will look better. Anyway, you may try and check.

Update theme to version 2.5 before switching options because some issues with them were fixed.

Regards

Hello,

Our theme includes only Subscription plugin. If you need booking system with calendar you need to look for additional plugin to implement it.

Regards

Hello,

Unfortunately, at present, we don’t have such element as default blog grid. I sent your request to our developers’ team and probably we’ll add such element in one of the next updates.

Regards

Hello,

Unfortunately it does not work now. We’ll fix it in next theme update.

Regards

Hello,

Could you, please, provide screenshot of your problem and screenshot of Styling > Content section of your theme options?
Or would be better if you can provide temporary admin panel access.

Regards

Hello,

Check now http://prntscr.com/cvtgin
If you want to change the first slide http://prntscr.com/cvtgu2

Regards

Hello,

Unfortunately, if you use 5 type of product page layout image column should be higher than description or variations column. In another case, you’ll have such issue and there is no way to avoid this problem. You may switch to 6 type of product page layout. Then your center image won’t be fixed and this problem disappears.

Regards