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Viewing 30 posts - 28,261 through 28,290 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 5, 2016 at 13:25

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 5, 2016 at 13:24

    Hello,

    I don’t see arrows for the main slider. Unfortunately, Revolution slider does not have the option to change the arrow size for different devices but you can hide or show the arrows for different resolutions http://prntscr.com/dfkrls

    Detailed documentation of Revolution slider you can find here https://www.themepunch.com/revslider-doc/slider-revolution-documentation/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 5, 2016 at 13:18

    Hello,

    If you have added custom post type for products then you need to copy into child theme and edit xstore/woocommerce/single-product-content.php file to show your label there.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 5, 2016 at 13:10

    Hello, @ridley

    Thank you for your feedback.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 5, 2016 at 13:09

    Hello,

    You can do this using WooCommerce plugin translation files http://prntscr.com/dfklrj

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 5, 2016 at 13:06

    Hello,

    Go to Menu > create menu for wishlist page http://prntscr.com/dfkk79 . After that go to Appearance > Widgets > create Custom sidebar and add Custom menu widget into this new sidebar, choose menu that you have created.
    Then go to pages > edit Wishlist page > and choose Custom sidebar for your Wishlist page http://prntscr.com/dfkkmd

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 5, 2016 at 12:51

    Hello,

    Some information about static blocks you can find here https://www.8theme.com/documentation/xstore/support/static-blocks/
    You can use it in footer, in Newsletter popup, or even in mega menu to create animated content for the menu widget area.

    I took into account your suggestion about menu examples and we’ll try to add more examples.

    All the additional pages that you can see on our demo you can import via Theme Options > Import/Export > Additional Page. Also, you can use manual import (.xml files you can find in XML files folder of theme package). Unfortunately, we don’t have import for separate sections from different pages. But you may import the page and just delete unnecessary rows, then switch to default text editor, copy the code and add this code to end of the page where you need this section, enable VC editor after that and drag&drop the section to the place where you need it on your page.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 5, 2016 at 12:40

    Hello,

    Could you, please, provide me the design of mega menu that you plan to create and I’ll explain to you how to create it.

    By default to create mega menu you should chose design type – Mega Menu and number of columns for the first level. And then just add the second level – column title and 3-d level – column content. In our mega menu, you can use Widget areas, images to create promo blocks.

    Secondary menu also has mega menu height option. For example, if you don’t want to have 2 sections in the first column http://prntscr.com/dfk9lk but like 4 columns instead then you need to decrease the height value in menu settings and choose also 4 columns.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 5, 2016 at 08:14

    Hello,

    You are using the old version of our theme. This issue was solved in newest versions. Please, update the theme to latest version.
    Keep in mind that beginning from version 3.0 our theme requires activation (1 license per 1 live domain). That’s why after theme update you need to skip Setup Wizard and go to Theme Options to activate theme. Don’t forget to backup DB and files before theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 3, 2016 at 13:33

    Hello,

    Oh, I see. You need to create variable products https://docs.woocommerce.com/document/variable-product/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 3, 2016 at 12:07

    Hello,

    1) To change the footer color go to Theme Options > Styling > Footer > change the color of background, paddings etc http://prntscr.com/det3gi

    2) Go to Appearance > Widgets > drag&drop 8theme Social Link into Right Top bar widget area http://prntscr.com/det40y

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 3, 2016 at 12:00

    Hello,

    By default, Brand is displayed in the sidebar on single product page http://prntscr.com/det1zf . Go to Theme Options > E-Commerce > Single Product Page > Sidebar position and choose the position of your sidebar.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 3, 2016 at 11:56

    You are welcome!
    I’m so glad to hear such a warm thoughts! We appreciate this.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 3, 2016 at 11:51

    Hello, @filmguerilla

    Thank you for choosing our theme!
    1. We are working on the creation of theme builder, so you’ll see it in future, I think.
    At present if you need to build custom footer you may use Visual Composer + Static Block. Just go to VC settings and in Role Manager enable VC for the Static Blocks. Then create static block with content you need. Go to Theme Options > General > Footer > choose 1 column. Go to Appearance > Widgets > drag&drop 8theme Static Block into Footer widget area. Using VC you may change the width of columns for different devices or even hide them for different devices.

    2. We’ll try to create some templates. Thank you for your suggestion.

    3. Good idea about subtitle. I think we’ll add this in one of the nearest updates. Also, I took into account your suggestion about product builder.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 3, 2016 at 11:39

    Hello,

    Go to Products > edit product > scroll down to the 8theme Product Options and choose image for the size guide http://prntscr.com/desw96

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 3, 2016 at 11:36

    Hello,

    Unfortunately, it’s the compatibility problem of our Quick View option and with YITH WooCommerce Zoom Magnifier plugin http://prntscr.com/desua0 and we can’t fix it. You can either disable plugin or disable our Quick View.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 3, 2016 at 11:26

    P.S. You site looks very nice. Thank you for choosing our theme!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 3, 2016 at 11:25

    Hello,

    Please, update your theme to version 3.1. We have added the option to enable/disable our custom post types in new version of XStore Core plugin and theme but you use new version of plugin and old version of theme and don’t have this option in Theme Options.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 3, 2016 at 11:03

    Hello,


    @ap1011
    if you would not mind I prefer to leave these screenshots for other users who faced the same problem, I have removed the screenshot with your logo, so we don’t have any public screenshots of your logo or URL.
    To change the title go to Theme Options and you’ll find some additional settings for the Secondary menu http://prntscr.com/desdy5


    @shazisno1

    You need to create new menu – Secondary menu if you want to have vertical menu before the main menu http://prntscr.com/desdiu

    In Theme Options you’ll find some additional settings for the Secondary menu http://prntscr.com/desdy5

    I have created few examples of the secondary menu items on your site but can’t finish them because of the same limit as the previous user had http://prntscr.com/ddagay , please, increase PHP max input vars to 5000 or 8000

    Let me know if you have any other questions or need any other help.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 3, 2016 at 10:21

    Hello,

    Are you talking about active thumbnail? http://prntscr.com/desbv1
    It has opacity to highlight which image is active. I can remove it if you don’t like.
    Add the following code in custom CSS

    .thumbnails-list .active-thumbnail li {opacity: 1;}

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 3, 2016 at 10:19

    Hello,

    Are you talking about active thumbnail? http://prntscr.com/desbv1
    It has opacity to highlight which image is active. I can remove it if you don’t like.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 3, 2016 at 10:03

    Hello,

    You are using the old version of our theme. This issue was solved. Please, update the theme to latest version.
    Keep in mind that beginning from version 3.0 our theme requires activation (1 license per 1 live domain). That’s why after theme update you need to skip Setup Wizard and go to Theme Options to activate theme. Don’t forget to backup DB and files before theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 3, 2016 at 09:45

    Hello,

    Sorry for some delay in answering.

    First of all, I would ask you to check this issue with default theme:
    1) Go to Appearance > Themes > install and activate official WooCommerce theme Storefront.
    2) Go to Products > create test product and upload the new image for this product. Then try to delete it and check if all the files were deleted. Do the other actions to reproduce problems that you mentioned above.
    3) Reply back if you have the issue persists with our theme only! We are able to fix the problem only in case it appears with our theme only. If you have the same problem even with default theme it means you need to check WP and plugin settings.

    Waiting for your reply.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 3, 2016 at 09:18

    Hello,

    Unfortunately, OpenSSL 0.9.8 doesn’t support either TLS 1.1 or 1.2, and this support cannot be added. You need to contact your hosting provider and ask what they can offer you to solve this issue. Because we can do nothing, I’m very sorry.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 2, 2016 at 18:50

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 2, 2016 at 18:34

    Hello,

    First of all I would ask you to do all the changes in the child theme or use Theme Options > Styling > Custom CSS to add your custom CSS styles because you will lose all your changes after update in future. To avoid this problem, please, use child theme https://www.8theme.com/documentation/docs/child-theme/

    1. By default, we have 78px and I don’t see any issue on our demo. Could you provide me screenshot of the problem?

    2. If you plan that customers will use more than 3 symbols in quantity field you can add this custom code in child theme style.css.

    3. Yes, if you need to make it bigger you can do this using custom.

    And now the problems:
    1- Could you, please, provide me the link to the page where we’ll be able to check this issue. Do you have this problem with Edge browser?
    2- Choose Use shortcode in Wishlist settings http://prntscr.com/dejurt to fix this issue
    3- You have the styles for some pages http://prntscr.com/dejxsh and don’t have them on blog page http://prntscr.com/dejy7s You are using UA for VC plugin and its element. Unfortunately, this element works only if you use it on the page (UA check the page and if UA elements are found then it enables necessary scripts) and doesn’t work for the static blocks (it does not have such control for the Static Block). On the single product page very likely you use UA elements, that’s why this page has necessary scripts and element in popup also works. But there is no UA element on Blog page and that’s why there are no necessary scripts. I have replaced the UA element by default VC element.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 2, 2016 at 17:57

    Hello,

    Take my apologies for the delay in answering!

    1. I checked the widget areas and don’t see problem to add content into Left top bar http://prntscr.com/dej3dk
    If you want to have Default Sing in link then keep this options enabled in Theme Options > General > Header Settings and then your custom My account menu should not have levels http://prntscr.com/dej7bd

    2. At present, you can use color scheme – light/dark. In next update, we’ll fix the issue with Footer Links color settings. Or use the following custom in Theme Options > Styling > Custom CSS

    .template-container .template-content .footer a, .template-container .template-content .footer .vc_wp_posts .widget_recent_entries li a {
        color: #dd3333;
    }
    .template-container .template-content .footer a:hover, .template-container .template-content .footer .vc_wp_posts .widget_recent_entries li a:hover {
        color: #29893a;
    }

    3. Please, fix the moments related to your server http://prntscr.com/dejgqk and http://prntscr.com/dejh7s
    Also, use the cache plugin.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 2, 2016 at 16:41

    Hello,

    I’m glad that my answer was helpful. Feel free to ask if you need any other help.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 2, 2016 at 16:39

    Hello,

    First of all you need to check the content on your site:
    – disable plugins that you don’t use http://prntscr.com/dehpxu
    – optimize images http://prntscr.com/dehqqd there are special services for the image optimization, https://kraken.io/ for example. You’ll be able to install special plugin for the WP and optimize all the images you have
    Also, solve the moments related to your server http://prntscr.com/dehsn2
    I have deactivated your cache plugin and installed W3 Total Cache. It gives the better result for your site, but you still should solve the problem with images
    http://prntscr.com/dei9t1
    http://prntscr.com/deiaet
    https://gtmetrix.com/reports/twojezabawki.eu/jdFO5EcB

    Besides, when I test your site with Chrome tool your speed results are not bad http://prntscr.com/deifdn

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 2, 2016 at 15:23

    Hello,

    I have created the main examples of our vertical menu.
    Keep in mind:
    1) When you have the following issue http://prntscr.com/deg4f2 either change the height of the menu item http://prntscr.com/deg5gv or change the number of columns http://prntscr.com/deg5zn
    Everything depends on design you have

    2) To add the following item http://prntscr.com/desi7a I have used widget area http://prntscr.com/dehfko + static blocks feature http://prntscr.com/dehgb2 and http://prntscr.com/dehgq2

    Let me know if you need any other instructions.

    Regards

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Viewing 30 posts - 28,261 through 28,290 (of 30,391 total)
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