Forum Replies Created

Viewing 30 posts - 28,291 through 28,320 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 29, 2016 at 19:26

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 29, 2016 at 19:26

    Hello,

    Please, make sure that you posted correct credentials. We got an error ERROR: Invalid username. Lost your password?

    Also, don’t post your access in main content field, use Private Content area!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 29, 2016 at 19:22

    Hello,

    If you don’t want to use recommended plugins you can disable them. “Must have” for you are https://www.8theme.com/documentation/xstore/plugins/included-plugins/ :
    – XStore Core plugin
    – CMB2
    – Redux framework
    – Visual Composer
    – Revolution slider

    You don’t need activation of included plugins, read more here https://www.8theme.com/documentation/xstore/plugins/activation-and-purchase-codes/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 29, 2016 at 19:18

    Hello,

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 29, 2016 at 19:18

    Hello,

    Use the settings from the screenshot http://prntscr.com/ddb1if

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 29, 2016 at 19:16

    Hello,

    To change the background image for the pages go to Pages > edit page > upload featured image for the page and this image will be used as breadcrumbs image.

    To change the breadcrumbs for the category go to Products > Categories > upload Custom page heading image for this category

    Unfortunately, we don’t have special option for the single product, single product uses default breadcrumbs image from Theme Options > General > Breadcrumbs.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 29, 2016 at 19:04

    Hello,

    You can do this by CSS customization http://www.w3schools.com/cssref/css3_pr_font-face_rule.asp

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 29, 2016 at 19:03

    Hello,

    I don’t know why but all the changes, that I have made in xstore/framework/woo.php file, disappeared. I have added them again http://prntscr.com/ddatr9 . Please, don’t change this file if you use version 3.0. Issue will be fixed in version 3.1.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 29, 2016 at 18:53

    Hello,

    Please, install Yoast SEO plugin to solve this issue. Don’t forget to clean the FB cache for the posts you already shared https://developers.facebook.com/tools/debug/sharing/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 29, 2016 at 18:50

    Hello,

    I have inspected your site and don’t see that code. Could you provide me temporary admin panel access to your site?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 29, 2016 at 18:45

    Hello,

    Let me know when you decide to update theme and to avoid any problems I’ll do this for you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 29, 2016 at 18:38

    Hello,

    Could you, please, increase PHP max input vars to 5000 or 8000 http://prntscr.com/ddagay ? I have reached the limit and can’t save the settings for the next menu items to create all the examples.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 29, 2016 at 17:23

    Hello,

    Thank you for the access you provided. We’ll inform you once find the reason and fix for the issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 28, 2016 at 17:34

    Hello,

    Ok, don’t know what was the reason of your issue. I just re-uploaded theme and now everything is fine or not?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 28, 2016 at 16:00

    Hello,

    See http://prntscr.com/dcsutu
    1) To change the top bar paddings
    .top-bar {padding: 1em 0;}

    2) To change the paddings for the area with logo

    @media only screen and (min-width: 992px){
    .header-wrapper.header-standard header .container-wrapper {
        padding-top: 3em;
        padding-bottom: 3em;
    }}

    3) To change the menu paddings
    .navigation-wrapper .menu-inner {padding: .8em 0;}
    4) To remove lines you need to go to Theme Options > General > Header Settings > Header HTML and remove borders from the custom code you have there.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 28, 2016 at 15:49

    Hello,

    You need to check if you have speed issues with our theme only or even with default WP theme, that’s why go to Appearance > Themes and enable default WP theme and check the speed of your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 28, 2016 at 15:44

    Hello,

    It’s related to your logo height. Add the following code in Theme Options > Styling > Custom CSS to fix the issue

    .nav-sublist-dropdown:before {
        top: -45px;
        height: 70px;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 28, 2016 at 15:23

    Hello,

    1) http://prntscr.com/dcopfs – we don’t have translation for the admin panel but we plan to add it in next theme update.
    2) LATEST PRODUCTS http://prntscr.com/dcogxf etc – go to Appearance > Widgets > Find custom widget areas and change the titles for your widgets
    3) QUANTITY http://prntscr.com/dcohcc – check if you have translated this word in translation file.
    4) ACCESSORIES, BEST TREND, FASHION, NEW http://prntscr.com/dcohsj – these are product tags, go to Products > tags and change them or delete.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 28, 2016 at 15:06

    Hello, @danganhtu7891,

    You can use 1 license per 1 domain. Please, contact us in our support chat and provide us license for every domain where you use your theme, then we’ll be able to help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 28, 2016 at 14:15

    Hello,

    I faced only once when our customer used Custom Product Designer plugin but unfortunately can’t tell you which one because did not draw attention.

    We did not test our theme with such plugins.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 28, 2016 at 13:57

    Hello,

    Could you please, describe me in details what have you lost: Theme Options or changes in files or widgets? Did you change the name of theme folder?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 28, 2016 at 13:25

    Thank you for your understanding!
    Feel free to contact us if you need any help with our theme, would be glad to help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 28, 2016 at 13:24

    Hello,

    Could you, please, provide me link to page where I’ll be able to check the problem?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 28, 2016 at 13:18

    Hello,

    But you told me that you deleted files http://prntscr.com/dcqr61
    Maybe you did not copy all the necessary files during theme installation. Anyway, I have re-uploaded source theme files and problem disappeared, right? Do you have any other questions or need any other help?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 28, 2016 at 13:15

    Hello,

    Take my apologies, you misapprehend my words, I just repeated my message. Version 3.1 should be available tomorrow.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 28, 2016 at 12:09

    Hello,

    Unfortunately, WP does not support import of custom options that we have in menu. I can help you to create menu with the same structure if you provide me admin panel details.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 28, 2016 at 09:36

    Hello,

    Add the following code in Theme Options > Styling > Custom CSS

    .products-grid .product-excerpt {
        display: block;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 28, 2016 at 09:29

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 25, 2016 at 17:55

    Hello,

    Could you, please, send me screenshot for better understanding?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 25, 2016 at 15:29
  • 1 2 3 … 943 944 945 … 1,010 1,011 1,012
    Viewing 28,320 results - 28,291 through 28,320 (of 30,337 total)
Viewing 30 posts - 28,291 through 28,320 (of 30,337 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.