Return to previous page

Order comments not showing for customer - by RR123

This topic has 7 replies, 2 voices, and was last updated 7 years, 4 months ago ago by Olga Barlow

RR123

Participant

November 30, 2016 at 15:32

Hi there,

I just noticed that if you add a note for the customer it doesn’t show properly under “Order Updates on “My ACCount”.

The date and time with the class “woocommerce-OrderUpdate-meta meta” is visible in the markup but not actually displayed, so that the comment floats undatestamped looking lost.

Both bits of text are/would be strangely indented too

#147470 Copied

6 Answers

Olga Barlow

Support staff

December 1, 2016 at 16:22

Hello,

Could you, please, provide me temporary access to your admin panel. We can’t reproduce the same issue.
Also, check if this problem appears with our theme only.

Regards

#147585 Copied

RR123

Participant

December 1, 2016 at 17:32

complete muckup – sorry. that reply was for the other thread. This order comment issue is still an issue…. i will come back with login again….

#147604 Copied

RR123

Participant

December 1, 2016 at 17:43

Thanks guys. Details in private box!

Please, contact administrator
for this information.

#147609 Copied
Olga Barlow

Support staff

December 2, 2016 at 14:41
Hello,

Added the following code in custom CSS
```
/*--- Order fix from 8theme ---*/
.woocommerce-MyAccount-content .commentlist.notes {
  margin-bottom: 40px;
}
.woocommerce-MyAccount-content .commentlist.notes li {
  padding-bottom: 1em;
  margin-bottom: 1em;
}
.woocommerce-MyAccount-content .commentlist.notes li:last-child {
  border-bottom: none;
  padding-bottom: 0;
  margin-bottom: 0;
}
.woocommerce-MyAccount-content .commentlist.notes .comment-text {
  padding-left: 0;
}
.woocommerce-MyAccount-content .commentlist.notes .comment-text .meta {
  font-size: 0.9rem;
}
.woocommerce-MyAccount-content .commentlist.notes .comment-text p {
  margin-bottom: 0;
  font-size: 1.14rem;
}
.woocommerce-account .woocommerce h2 {
    padding: 1.2em 0;
    border-top: 1px solid #e6e6e6;
    border-bottom: 1px solid #e6e6e6;
    text-transform: uppercase;
    font-size: 1.5rem;
    margin-bottom: 1.79em;
    border-bottom: 2px solid #1e1e1e;
}
.woocommerce-account header.title h3 {
    font-size: 1.5rem;
}
.shop_table.order_details, .shop_table.customer_details {
    border-top: none;
}
mark {
    background: #dbf0c0;
}
```
Also will be fixed in next theme update.

Regards
#147740 Copied
RR123

Participant

December 2, 2016 at 18:36

Fabulous Olga – thank you!

#147777 Copied

Olga Barlow

Support staff

December 2, 2016 at 18:50

You are welcome!

Regards

#147781 Copied
Tagged: best selling themes, customer support, json array, order comments, persuasive writing, seo friendly, woocommerce
Viewing 7 results - 1 through 7 (of 7 total)