Forum Replies Created

Viewing 30 posts - 27,931 through 27,960 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 19, 2016 at 17:11

    Great. I’m glad that you sorted out.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 19, 2016 at 17:10

    Hello,

    Edit the last Row and add margin-bottom -2.86em http://prntscr.com/dlcufx

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 19, 2016 at 17:06

    Hello,

    I can make all your Add to cart buttons inline but then you’ll get white space for the products with short title http://prntscr.com/dlcqsn

    If it’s ok for you then add the following code in Theme Options > Styling > Custom CSS

    .content-product .product-title {
        min-height: 84px;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 19, 2016 at 17:00

    Hello,

    We use 2 images for the 1 slide – http://prntscr.com/dlco80
    If you lose text on Front end then very likely you moved the image layer next to text, but it would be before the text layer in the layers list.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 19, 2016 at 16:46

    Hello,

    These styles were added because of our hover effects. But if you use Ajax Product Filter that you should use opacity: 1.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 19, 2016 at 16:20

    Hello,

    We use W3 Total cache plugin but if you prefer any other you can use it. Some special settings for this cache plugin you can find here https://www.8theme.com/topic/fixing-pagespeed-issues-once-and-for-all-could-apply-to-all-8themes-themes/

    Also use optimized images.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 19, 2016 at 16:17

    Hello,

    Check the video https://www.dropbox.com/s/f60flzt4vrfmgxw/no-error.mp4?dl=0 , please.
    I don’t see any errors in console. And I can’t understand what I’m doing wrong. Could you point me in right direction? Because I would like to help you but can’t understand the issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 19, 2016 at 16:10

    Hello,

    We don’t have such VC element. Code of the search form you can find in xstore/woosearchform.php file. Header code you can find in xstore/headers/advanced.php

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 19, 2016 at 08:29

    Hello,

    Please, tell me what version of operation system do you use on your PC and what software do you use to install a local server environment? We will point you in the right way.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 17, 2016 at 15:06

    Hello,

    If you check the error you can see that it’s related to plugin files. Please, contact plugin author to solve the issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 17, 2016 at 15:04

    Hello,

    Please, update OpenSSL software at least to the 1.0 version.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 17, 2016 at 15:01

    Hello,

    When I enable WP debug more I found the following error http://prnt.sc/dkiqy3
    Very likely problem was caused by your cache plugin or its settings. I have deactivated this plugin and updated theme to the latest version. But seems you are using some server cache or something similar because your frontend looks ok only when I change the name of the theme folder.
    So, please, clean the cache you use and reply back.

    Also, go to Appearance > Widgets and move widgets from Inactive area to appropriate widget area. They are messed up because I have to switch between themes.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 17, 2016 at 12:41

    Hello,

    Take a look at the screenshot http://prntscr.com/dkig7t
    What social media would you like to see in our theme?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 17, 2016 at 12:37

    Hello,

    1), 2) go to Pages > edit every page and scroll down to the 8theme Layout options. Sidebar position > choose Without.

    3) Go to Theme Options > Styling > Custom CSS and add the following code

    .product-information .yith-wcwl-add-to-wishlist a:not(.alt):before, .product-info-wrapper .yith-wcwl-add-to-wishlist a:not(.alt):before, .product-summary-center .yith-wcwl-add-to-wishlist a:not(.alt):before {
        background-color: #262626 !important;
    }
    .product-information .yith-wcwl-add-to-wishlist a:hover, .product-info-wrapper .yith-wcwl-add-to-wishlist a:hover {
        color: #fff !important;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 17, 2016 at 11:02

    Hello,

    I have checked your site and don’t see any problem with that button http://prntscr.com/dkhqkc

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 17, 2016 at 10:58

    Hello,

    Yes, you are right. If you want to change the breadcrumbs padding you can use these options. Also, I would recommend to choose cover for the breadcrumbs background in the breadcrumbs settings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 17, 2016 at 10:53

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 16, 2016 at 17:16

    Hello,

    Do you have the problem on both sites? I still can’t replicate the issue to help you and I’m confused.
    Could you try to disable out theme and do the same actions to reproduce the problem. We need to understand if problem is related to our theme or not.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 16, 2016 at 16:32

    You are welcome! As a rule, such plugins use POST method that’s why plugins won’t work with Ajax add to cart.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 16, 2016 at 16:29

    Hello,

    Price filter is default WooCommerce widget. I have tested it with official WC theme Storefront and it does not work. It means that not our theme is a problem. Check WooCommerce settings or contact WooCommerce support of WC support forum.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 16, 2016 at 16:17

    Hello,

    We used 850x340px. Also, I sent you slider archive for the import.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 16, 2016 at 16:13

    P.S. http://prntscr.com/dk7awh I see the following styles, it’s not our theme styles and they caused your problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 16, 2016 at 16:08

    Hello,

    Try to disable all the third-party plugins that do not come bundled with our theme and test, for example, My Account page again.
    If problem still persists go to Appearance > Themes > Install and activate Storefront theme. Check if problem appears.
    Let me know about results.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 16, 2016 at 15:48

    Hello,

    To add compatibility with this plugin we added special button 360 and show Smart product images in popup. This plugin works with our theme only in this way.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 16, 2016 at 15:38

    Hello,

    We don’t know the bg color of the hover images of our customers that’s why we can’t add the color by default.

    But you can add the custom CSS below to change it on your site

    .content-product .product-image-wrapper.hover-effect-swap .image-swap {
        background-color: white;
        height: 100%;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 16, 2016 at 15:27

    Hello,

    Additional plugin that you use business-opening-hours-pro adds this gap http://prntscr.com/dk6n4l

    Add the following custom in page settings or in custom CSS to remove the gap
    .home .content {padding-top: 0;}

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 16, 2016 at 15:20

    Hello, @Sami,

    Could you describe me in details what issue do you have with that plugin? Theme was tested with https://woocommerce.com/products/product-add-ons/ plugin and we know that it works fine (Ajax add to cart option in Theme Options should be disabled). But we did not test theme with all the other similar plugins.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 16, 2016 at 15:12

    Hello,

    1) You need to create slider for your category and copy slider shortcode. Then go to Products > Categories > edit product category and slider shortcode into the description field.

    2) Go to Theme Options > E-Commerce > Image hover effect > choose disable if you don’t like Swap effect. Also, if you use Buttons hover > default it’s not possible to have link for the product image, unfortunately. All the other buttons effects support link for the product image.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 16, 2016 at 15:07

    Hello,

    Go to Theme Options > Styling > Custom CSS and add the following code

    .fixed-header .header-logo img {max-width: 200px !important;}

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 16, 2016 at 15:05

    Hello,

    You can use our theme for the 1 end product. If you plan to use our theme for more that 1 project you need to use additional license for the new project.

    Regards

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Viewing 30 posts - 27,931 through 27,960 (of 30,337 total)
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