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Viewing 30 posts - 27,901 through 27,930 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 20, 2016 at 15:37

    Hello,

    1) Unfortunately, there is no such option in our theme.
    2) Very likely problem related to your cache. This page was cached without images. I have cleaned the cache and now I can see the images on that page.
    3) I have added link in top bar. Is it ok for you? Check the site on mobile.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 20, 2016 at 14:35

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 20, 2016 at 14:34

    Hello,

    Go to Appearance > Widgets > either change the content in existing custom areas and then use them in prefooter or create new custom widget areas, add product widgets and choose necessary product types.
    Check the screenshot http://prntscr.com/dlqd8k

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 20, 2016 at 14:27

    Hello,

    I have checked our test installs and we don’t have such issue. Could you, please, provide me link to page where I’ll be able to check the problem?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 20, 2016 at 14:14

    Hello,

    If you use only copyrights area and don’t use links widget area then add the following code in Custom CSS

    .footer-copyrights {
        width: 100%;
        text-align: center;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 20, 2016 at 14:07

    Hello,

    Add the following code in custom CSS or child theme style.css

    @media (min-width: 1200px){
    body.bordered {
        border: 40px solid #f5f5f5;
        border-top: 20px solid #f5f5f5;
    }
    body.bordered .body-border-bottom,
    body.bordered .body-border-top {
        height: 40px;
    } 
    body.bordered .body-border-left,
    body.bordered .body-border-right {
        width: 40px;
    } 
    body.bordered .fixed-header {
        padding: 0 40px;
        top: 40px;
    }
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 20, 2016 at 13:39

    Hello,

    Yes, your logo is higher and this is the reason of the issue. Add the following custom (Theme Options > Styling > Custom CSS) to fix it

    .nav-sublist-dropdown:before {
        top: -45px;
        height: 65px;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 20, 2016 at 13:33

    Hello,

    Header overlap the content option is enabled for that page. If you don’t plan to have the header that overlaps the content than just need to add header class in revolution slider settings to decrease the slider height http://prntscr.com/dlpksp

    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 20, 2016 at 13:25

    Hello,

    Could you, please, provide me temporary admin panel and FTP access? I need to check the settings to understand what caused the issue on that page.

    We’ll add target=”blank” option for the button shortcode in the next theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 20, 2016 at 12:10

    Hello,

    We’ll try to fix it in theme update. Now you can just hide that counter. Add the code in Custom CSS or in child theme style.css

    .after-shop-loop .woocommerce-result-count {
        font-size: 0;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 20, 2016 at 12:02

    Hello,

    1) We never edit files via Dashboard because if we get any error then frontend will be locked and we won’t be able to do anything.
    2) After theme update, you should update XStore core plugin if you see this message http://prntscr.com/dlofmw
    3) Your problem was caused by WooCommerce Multilingual. If you want to use this plugin then all the other necessary WPML plugin should be enabled http://prntscr.com/dlohxu
    I have disabled WC Multilingual and everything works fine.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 20, 2016 at 11:45

    Hello,

    Could you, please, provide me the link to page where I’ll be able to see the issue?
    I can send you the 3.1 version but I don’t think that theme version is the reason of your issue.
    I see that you are using minification. It can cause the problem. Try to disable, clean cache and check.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 20, 2016 at 11:34

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 20, 2016 at 11:33

    Hello,

    Go to Theme Options > Styling > Custom CSS or use style.css of child theme and add the following code

    .category-grid .categories-mask .count {
        display: none;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 20, 2016 at 11:00

    Hello,

    Could you, please, try to enable parent theme and check. Because I was able to face the issue with child theme but it disappeared with parent theme.

    Let me know about results.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 20, 2016 at 10:24

    Hello,

    You may choose any suitable for you solution.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 19, 2016 at 18:08

    Thank you. Our expert will be able to fix this issue tomorrow. Sorry for some delay.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 19, 2016 at 18:08

    Hello,

    1) Problem caused by third-party plugin WooCommerce – Embed Videos To Product Image Gallery.
    2) Our expert will be able to fix problem with our video option tomorrow. Sorry for some delay.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 19, 2016 at 18:06

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 19, 2016 at 18:05

    Hello,

    Please, give the admin permissions for the temporary user that you created. Also, provide me FTP access.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 19, 2016 at 17:59

    Hello,

    We have the option to show Static Block but by default it appears below the tabs. You can change the code a little and show it before the tabs.
    Copy xstore/woocommerce/content-single-product.php file into child theme folder and move the code of the additional block above the tabs, see http://prntscr.com/dldhbc

    Then you’ll be able to create static block https://www.8theme.com/documentation/xstore/support/static-blocks/ and show it like additional custom block http://prntscr.com/dldj36

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 19, 2016 at 17:40

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 19, 2016 at 17:40

    Hello,

    To change the product title size for the shop page add the following code

    .content-product .product-title {font-size: 1.5rem;}

    For the single product page

    .product-information .title, .product-info-wrapper .title, .product-summary-center .title, .product-information .product_title, .product-info-wrapper .product_title, .product-summary-center .product_title {font-size: 1.5rem;}

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 19, 2016 at 17:36

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 19, 2016 at 17:35

    Hello,

    To get that menu you need to go to Appearance > Menus > create Secondary menu. Also go to Theme Options > General > Secondary menu > On.

    If you need some instructions about Secondary menu options you can find them here https://www.8theme.com/topic/demo-data-for-electronic-demo/#post-147833

    Read my answers and check the screenshots.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 19, 2016 at 17:32

    Hello,

    I checked your site and don’t see described issue. Have you sorted out?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 19, 2016 at 17:27

    Hello,

    Could you, please, provide me screenshot of woocommerce-result-count that you are talking about for the better understanding.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 19, 2016 at 17:26

    Hello,

    If you want to add just banner without any effects when text appears you may use simple image and go to Pages > edit Shop page > just add image. If you want to add appearing effects etc you may use Revolution slider and use Hero Scene type https://www.themepunch.com/revslider-doc/slider-setup/#slidertype

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 19, 2016 at 17:23

    Hello,

    Do you want just to add SoundCloud icon to the list of social icons? Because I thought that you want to add the Soundcloud shortcode to display SoundCloud track.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 19, 2016 at 17:11

    You are welcome!

    Regards

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    Viewing 27,930 results - 27,901 through 27,930 (of 30,337 total)
Viewing 30 posts - 27,901 through 27,930 (of 30,337 total)
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