Very likely you changed something in WooCommerce settings.
Regards
Olga Barlow
Participant
December 16, 2016 at 14:56
Thank you for your understanding and for your choice.
Regards
Olga Barlow
Participant
December 16, 2016 at 14:55
Hello,
Try to reload the page after resize because script needs to change the width of the carousel. Let me know if issue still persists after that. Also provide the link to page where I’ll be able to check the issue.
Regards
Olga Barlow
Participant
December 16, 2016 at 14:53
Hello, @RR123
Could you, please, provide me temporary admin panel and FTP access to your site and also link to this kind of product. We’ll check why our fix does not work for you.
Regards
Olga Barlow
Participant
December 16, 2016 at 14:45
Hello,
We’ll fix this issue in next theme update.
Regards
Olga Barlow
Participant
December 16, 2016 at 14:41
Hello,
Provide me, please, FTP access. We need to check your site more detailed.
Regards
Olga Barlow
Participant
December 15, 2016 at 14:52
Hello,
1) First of all tell me, please, if this plugin works fine with default WooCommerce theme?
2) We don’t have problem with cross-sells on our test installs. You should add linked products (cross-sells) for you product, then add this product to cart and check the cart page after that. Provide me link to the product that has cross-sells. Also, provide temporary admin panel access.
Regards
Olga Barlow
Participant
December 15, 2016 at 14:16
Hello,
All the sliders that you can see on our demos you can find in XML files folder in theme package from themeforest.
Go to Downloads area of TF account and download the full package archive.
Regards
Olga Barlow
Participant
December 15, 2016 at 14:07
You are welcome!
Regards
Olga Barlow
Participant
December 15, 2016 at 14:06
Hello,
Provide me FTP access, please, and we’ll fix it for you.
Regards
Olga Barlow
Participant
December 15, 2016 at 08:20
Hello,
We have 2 basic color schemes: dark and white for the header (it’s not the menu only), but if you want to change the menu color go to Theme Options > Typography > Navigation.
Regards
Olga Barlow
Participant
December 15, 2016 at 08:16
Hello,
Go to Theme Options > General > Secondary menu > Off if you don’t plan to use Secondary menu before the main menu.
Regards
Olga Barlow
Participant
December 15, 2016 at 08:13
You are welcome!
Regards
Olga Barlow
Participant
December 15, 2016 at 08:08
Hello,
I have checked your site and don’t see any error in console on checkout page http://prntscr.com/djmw0q
Also, I did not face 500 error. Could you tell me what products did you add to cart to get this issues?
Regards
Olga Barlow
Participant
December 14, 2016 at 18:22
Hello,
I have added the following code in custom CSS to remove arrows
.footer .widget.widget_nav_menu ul li a:before
{display: none !important;}
To change the images size I have added size in element setting because it shows medium size from WP media settings by default http://prntscr.com/djenkn
Regards
Olga Barlow
Participant
December 14, 2016 at 18:07
Hello,
Are you talking about vertical carousel? I mean do you want to change the horizontal carousel to vertical?
Could you provide me screenshot for better understanding?
Regards
Olga Barlow
Participant
December 14, 2016 at 18:05
You are welcome!
Regards
Olga Barlow
Participant
December 14, 2016 at 18:04
Hello,
We’ll fix this issue in the next theme update. Thank you for the report!
Regards
Olga Barlow
Participant
December 14, 2016 at 17:45
Hello,
Yes, for example, http://prntscr.com/dje53y Just copy SoundCloud shortcode and use text widget to add it into right topbar.
Regards
Olga Barlow
Participant
December 14, 2016 at 17:41
Hello,
Try now.
Keep in mind that according to Envato policy, you can use 1 license for the 1 end product. That’s why if you plan to use our theme for the few projects you should have the license for the every end product you plan to create.
Regards
Olga Barlow
Participant
December 14, 2016 at 17:32
Hello,
Thank you for such warm thoughts! We are very happy that you like our themes and our work.
Regards
Olga Barlow
Participant
December 14, 2016 at 17:30
Hello,
I have created test product as draft and used images with good resolution. Don’t see any issue with thumbnails. I checked your products and see that you use images with 360x360px or 600x600px. That’s why you don’t have any zoom effect. If you enable default theme you’ll see the same.
Only XStore Quick View option has the compatibility problem with this plugin and unfortunately we can’t fix it. So, either you should disable Quick View option or plugin.
Regards
Olga Barlow
Participant
December 14, 2016 at 14:58
Hello,
You are using the old version of our theme that’s why you have this issue. Add the following code in custom CSS to fix it
Unfortunately, not all the users of XStore theme use Revolution Slider, that’s why we can’t remove fontawesome from our theme.
Regards
Olga Barlow
Participant
December 14, 2016 at 12:02
Hello,
1) If you update theme you should update translation files too. Because now there are 2 Quantity translation in the latest version of translation files http://prntscr.com/dj9ue1
If you prefer poEdit to translate theme then use Catalog > update from POT file method. If you would not mind to use Locotranslate plugin then use Sync button.
2) If you want to translate theme you should pace translation files in 1 place
either wp-content/themes/xstore/languages
or wp-content/languages/themes/
But you copied translation files in both folders and it makes the problem.
I have moved your translation to wp-content/languages/themes/ folder.
We are sorry but this is WooCommerce default option and it’s not related to our theme.
Truly saying it looks like a bug but you need to contact WooCommerce support to tell them your recommendations.
