Cant Fill In Forms On IOS Devices - by nasan

This topic has 3 replies, 2 voices, and was last updated 7 years, 4 months ago ago by Olga Barlow

  • Avatar: nasan
    nasan
    Participant
    December 16, 2016 at 01:11

    Hi there, for some reason, when using an IOS device and safari, forms cannot be filled in. Try this on the:

    > “My Accounts page – https://www.habbyandlace.co.za/my-account/”
    > The OptinMonster email subscripe popup
    > The Enquiry form on product pages.

    Please help.

    2 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 16, 2016 at 16:08

    Hello,

    Try to disable all the third-party plugins that do not come bundled with our theme and test, for example, My Account page again.
    If problem still persists go to Appearance > Themes > Install and activate Storefront theme. Check if problem appears.
    Let me know about results.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 16, 2016 at 16:13

    P.S. http://prntscr.com/dk7awh I see the following styles, it’s not our theme styles and they caused your problem.

    Regards

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