Forum Replies Created

Viewing 30 posts - 27,871 through 27,900 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 23, 2016 at 09:04

    Hello,

    Problem is related to server settings. Let’s continue our conversation in chat it will be faster and more effective.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 22, 2016 at 10:48

    Hello,

    I don’t see problem http://prntscr.com/dmj8sd when I cleaned the cookies http://prntscr.com/dmjahy

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 22, 2016 at 10:41

    Hello,

    Go to Revolution Slider > edit your slider > Settings > Layout and Visual and change the slider bg image http://prntscr.com/dmi0xv

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 22, 2016 at 10:40

    Hello,

    It’s because you are using the latest version of XStore core plugin but old theme version. Please, update your them to version 3.2. After that go to Theme Options > General > Layout > Enable our Post types.

    Please, do the backup before theme update and skip Setup Wizard after theme update. After the update you also need to activate theme in Theme Options.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 22, 2016 at 10:35

    Hello,

    Clean the cookies of your browser or check the site in the incognito window. Promo popup uses the cookies and you won’t see it if you closed popup and cookies are not cleaned.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 22, 2016 at 10:32

    Hello,

    1) Go to Theme Options > General > Layout > Brands > On
    2) Go to Products > Brands > create Brands and upload thumbnails for your Brands.
    3) Then you can use Brands VC element.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 22, 2016 at 10:26

    Hello,

    Go to Theme Options > E-Commerce > Promo Popup > Open when scrolled to the bottom of the page > choose Off http://prntscr.com/dmj1rf

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 22, 2016 at 10:23

    Hello,

    You can add Text widget with link and remove title for the widget, for example http://prntscr.com/dmj05s

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 22, 2016 at 10:14

    Hello,

    Could you provide me temporary admin panel and FTP access to your site? We’ll check what can be the reason of your problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 22, 2016 at 10:11

    Hello,

    Changes were made in xstore/woocommerce/cart/cart.php We’ll include these changes in next theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 22, 2016 at 09:35

    Hello,

    Give me access to your site, please. I can’t check the issue if I don’t see the site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 22, 2016 at 08:57

    Hello,

    Seems, this is the compatibility of XStore theme and Polylang plugin. Could you, please, provide me also FTP access? We’ll try to fix this problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 22, 2016 at 08:44

    Hello,

    Go to Revolution Slider > edit your slider > Settings > Layout and Visual and change the slider bg image http://prntscr.com/dmi0xv

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 22, 2016 at 08:21

    Hello,

    You have this code http://prntscr.com/dmhtia in footer copyrights area and very likely it caused a problem because if you check the warning message you’ll see that refinedimpact site gives you not found error.

    We don’t have any requests to this resource in our theme. It means either you use plugin that adds this requests or it’s just a content that you added.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 21, 2016 at 14:53

    Hello,

    Your options look like from the screenshot because I have changed them. Clear browser cache. Your titles should be the same for all the pages. I don’t see issue anymore.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 21, 2016 at 11:14

    Hello,

    Could you, please, provide me temporary admin panel and FTP access.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 21, 2016 at 10:46

    Hello,

    Please tell me what words are untranslated to understand what translations you need to edit.

    And provide temporary admin panel access.

    By default every WP should have the following translation:
    1) WordPress translation files. They should be located in wp-content/languages/ folder, for example, es_ES.po, .mo
    2) Plugin translation files. They should be located in wp-content/languages/plugins/ folder, for example, woocommerce-es_ES.po, .mo.
    3) Theme translation files. They should be located in wp-content/languages/themes/ folder, for example xstore-es_ES.po, .mo.

    If you have translation files in other folders, please, move them into folders that I described above to avoid any problems with translation.
    Depending on untranslated words you should edit one or the other translation.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 21, 2016 at 10:33

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 21, 2016 at 10:32

    Hello,

    Your image is broken. Could you provide me screenshot again and show what background you want to remove?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 21, 2016 at 10:26

    Hello,

    Please, choose the necessary font-weight for the Breadcrumbs title http://prntscr.com/dm385f in Theme Options > General > Breadcrumbs.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 21, 2016 at 09:47

    Hello,

    Go to Theme Options > Styling > Custom CSS, find and remove this custom style.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 21, 2016 at 09:31

    Hello,

    Do you want to remove brands feature at all or just to hide it for the single product page?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 21, 2016 at 09:29

    Hello, @RR123,

    Fixed. Check, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 20, 2016 at 17:25

    Hello,

    I’m sorry, but could you send me the video for better understanding?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 20, 2016 at 17:21

    Hello,

    To set the font family and font weight go to Theme Options > General > Breadcrumbs > http://prntscr.com/dlspjk

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 20, 2016 at 17:06

    Hello,

    Check the screenshot http://prntscr.com/dlshjh

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 20, 2016 at 16:59

    P.S. our filters won’t work for the cart and checkout pages, that’s why I recommend you just to hide them

    .woocommerce-cart .open-filters-btn,
    .woocommerce-checkout .open-filters-btn,
    .woocommerce-cart .view-switcher,
    .woocommerce-checkout .view-switcher,
    .woocommerce-cart .products-per-page,
    .woocommerce-checkout .products-per-page{
        display: none;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 20, 2016 at 16:57

    Hello,

    I have checked the shortcode that you provided and don’t see that it works with default theme.

    The same I see with our theme.

    So, could you tell me your actions step by step, so I’ll be able to reproduce how it should work with default theme and found issue with our theme?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 20, 2016 at 16:23

    Hello,

    You did not upload images for some projects, for example, http://prntscr.com/dlrtou
    And the same for the Badland Hat project.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 20, 2016 at 15:56

    Hello,

    Check this product with video http://shine.life/product/truth/

    Regards

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Viewing 30 posts - 27,871 through 27,900 (of 30,337 total)
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