Hello,
Problem is related to server settings. Let’s continue our conversation in chat it will be faster and more effective.
Regards
Hello,
Problem is related to server settings. Let’s continue our conversation in chat it will be faster and more effective.
Regards
Hello,
I don’t see problem http://prntscr.com/dmj8sd when I cleaned the cookies http://prntscr.com/dmjahy
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Hello,
Go to Revolution Slider > edit your slider > Settings > Layout and Visual and change the slider bg image http://prntscr.com/dmi0xv
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Hello,
It’s because you are using the latest version of XStore core plugin but old theme version. Please, update your them to version 3.2. After that go to Theme Options > General > Layout > Enable our Post types.
Please, do the backup before theme update and skip Setup Wizard after theme update. After the update you also need to activate theme in Theme Options.
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Hello,
Clean the cookies of your browser or check the site in the incognito window. Promo popup uses the cookies and you won’t see it if you closed popup and cookies are not cleaned.
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Hello,
1) Go to Theme Options > General > Layout > Brands > On
2) Go to Products > Brands > create Brands and upload thumbnails for your Brands.
3) Then you can use Brands VC element.
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Hello,
Go to Theme Options > E-Commerce > Promo Popup > Open when scrolled to the bottom of the page > choose Off http://prntscr.com/dmj1rf
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Hello,
You can add Text widget with link and remove title for the widget, for example http://prntscr.com/dmj05s
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Hello,
Could you provide me temporary admin panel and FTP access to your site? We’ll check what can be the reason of your problem.
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Hello,
Changes were made in xstore/woocommerce/cart/cart.php We’ll include these changes in next theme update.
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Hello,
Give me access to your site, please. I can’t check the issue if I don’t see the site.
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Hello,
Seems, this is the compatibility of XStore theme and Polylang plugin. Could you, please, provide me also FTP access? We’ll try to fix this problem.
Regards
Hello,
Go to Revolution Slider > edit your slider > Settings > Layout and Visual and change the slider bg image http://prntscr.com/dmi0xv
Regards
Hello,
You have this code http://prntscr.com/dmhtia in footer copyrights area and very likely it caused a problem because if you check the warning message you’ll see that refinedimpact site gives you not found error.
We don’t have any requests to this resource in our theme. It means either you use plugin that adds this requests or it’s just a content that you added.
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Hello,
Your options look like from the screenshot because I have changed them. Clear browser cache. Your titles should be the same for all the pages. I don’t see issue anymore.
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Hello,
Could you, please, provide me temporary admin panel and FTP access.
Regards
Hello,
Please tell me what words are untranslated to understand what translations you need to edit.
And provide temporary admin panel access.
By default every WP should have the following translation:
1) WordPress translation files. They should be located in wp-content/languages/ folder, for example, es_ES.po, .mo
2) Plugin translation files. They should be located in wp-content/languages/plugins/ folder, for example, woocommerce-es_ES.po, .mo.
3) Theme translation files. They should be located in wp-content/languages/themes/ folder, for example xstore-es_ES.po, .mo.
If you have translation files in other folders, please, move them into folders that I described above to avoid any problems with translation.
Depending on untranslated words you should edit one or the other translation.
Regards
You are welcome!
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Hello,
Your image is broken. Could you provide me screenshot again and show what background you want to remove?
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Hello,
Please, choose the necessary font-weight for the Breadcrumbs title http://prntscr.com/dm385f in Theme Options > General > Breadcrumbs.
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Hello,
Go to Theme Options > Styling > Custom CSS, find and remove this custom style.
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Hello,
Do you want to remove brands feature at all or just to hide it for the single product page?
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Hello, @RR123,
Fixed. Check, please.
Regards
Hello,
I’m sorry, but could you send me the video for better understanding?
Regards
Hello,
To set the font family and font weight go to Theme Options > General > Breadcrumbs > http://prntscr.com/dlspjk
Regards
P.S. our filters won’t work for the cart and checkout pages, that’s why I recommend you just to hide them
.woocommerce-cart .open-filters-btn,
.woocommerce-checkout .open-filters-btn,
.woocommerce-cart .view-switcher,
.woocommerce-checkout .view-switcher,
.woocommerce-cart .products-per-page,
.woocommerce-checkout .products-per-page{
display: none;
}
Regards
Hello,
I have checked the shortcode that you provided and don’t see that it works with default theme.
The same I see with our theme.
So, could you tell me your actions step by step, so I’ll be able to reproduce how it should work with default theme and found issue with our theme?
Regards
Hello,
You did not upload images for some projects, for example, http://prntscr.com/dlrtou
And the same for the Badland Hat project.
Regards