Forum Replies Created

Viewing 30 posts - 27,811 through 27,840 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 26, 2016 at 17:24

    If you don’t want to crop images then disable this option in WooCommerce settings, regenerate thumbnails and upload all images for your products with the same size or at least with the same proportion, for example 918x1225px, 555x740px. There is no other way to have all the images with the same size and don’t use hard crop option.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 26, 2016 at 17:10

    Hello,

    I can offer you the following styles http://prntscr.com/do3bzp
    custom http://prntscr.com/do3d9g
    Because if you want to show the mobile menu for the horizontal iPad it requires changes in js files and such additional customization is not included in our support and is paid service.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 26, 2016 at 16:10

    Hello,

    You can do this from the Dashboard http://prntscr.com/do2h5t
    I have updated plugin for you.
    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 26, 2016 at 15:56

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 26, 2016 at 15:54

    Hello,

    Sorry for the delay in answering.

    1) We’ll fix it in next theme update.
    2) This is not theme issue. It’s Wishlist moment. You need to re-save permalinks to make it work.
    3), 4) Let us know if you get the reply from plugin author and we need to update something in our theme.
    5) http://prntscr.com/do2evj Position > Use shortcode value if you want to show the Wishlist in the Quick View window.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 26, 2016 at 15:40

    Hello,

    Yes, we know that this type hover looks like a bug without link to product page. We plan to improve this hover effect in future updates.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 26, 2016 at 15:37

    Hello,

    We are using default WooCommerce registration. Please, check if you have this issue with official WooCommerce page – Storefront. Go to Appearance > Themes > Install and activate Storefront theme and check the registration.

    Reply back in case problem persists with our theme only and provide FTP access to your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 26, 2016 at 15:34

    Hello, @ghilzy,

    Go to Products > Categories > http://prntscr.com/do25v2 use the 1) area to add slider; 2) to change breadcrumbs image.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 26, 2016 at 15:31

    Hello,

    You can find PSD files here https://www.8theme.com/download-plugins/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 26, 2016 at 15:30

    Hello,

    There are no such issues with parent theme http://prntscr.com/do23cm
    Problem appears because of your custom styles http://prntscr.com/do241w

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 26, 2016 at 15:12

    Hello,

    Add the following code in Theme Options > Styling > Custom CSS

    @media only screen and (min-width: 992px){
    .header-wrapper.header-advanced .header-search.act-default .fancy-select {display: none;}
    .header-wrapper.header-advanced .header-search.act-default input[type=”text”] {width: 502px;}
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 26, 2016 at 15:00

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 26, 2016 at 14:59

    No, we did not do any changes. Anyway, I’m glad that it works fine.
    Merry Christmas!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 26, 2016 at 14:58

    Hello,

    I see. In this case, you can disable Brands while test WooCommerce plugin.
    Go to Theme Options > General > Layout > Barands > Off.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 26, 2016 at 14:51

    Hello,

    1) First of all, check if it works fine with official WooCommerce theme. Go to Appearance > Themes > install and activate Storefront theme. Check the issue. In case you see the same problem with default theme contact with plugin author to solve the issue.
    2) In case the problem persists with our theme only go to Theme Options > E-Commerce > Single Product > try to disable Ajax Add to cart. Check again.
    Reply back if it does not help and provide admin panel and FTP access.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 26, 2016 at 14:46

    Hello,

    No, as you can see on the CodeCanyon he did not release any update
    https://codecanyon.net/item/like-2-discount-coupons-for-likes/8535477

    But he told us that do the best to solve the issue https://laborator.ticksy.com/ticket/979434/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 26, 2016 at 14:43

    Hello,

    Yes, you are right. We’ll try to improve it in next theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 26, 2016 at 14:43

    Hello,

    You’ll be able to do this only if you have PHP, CSS and JS skills.
    1) Tell me what header type do you use? I’ll tell you what header structure to edit.
    2) List of the elements that are in fixed header you can find in xstore/js/etheme.js http://prntscr.com/do1hf1 Use child theme if you need to change something.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 26, 2016 at 14:21

    Hello,

    Try to add this code in home page custom CSS area http://prntscr.com/do1a10

    .home .content-product .product-content-image img {
        opacity: 1;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 26, 2016 at 14:17

    Hello,

    Great. I’m glad that we sorted out.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 26, 2016 at 14:16

    Hello,

    Yes, sure.
    In case problem appears with our theme only feel free to contact us and we’ll try to solve the issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 26, 2016 at 14:14

    Hello,

    Yes, you’ll be able to use 1 license for the dev and production site.
    Also, if you face any warning messages feel free to contact us and we’ll help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 26, 2016 at 12:06

    Hello, @masterIggy

    Our theme shows short description next to the main product image and full description in the product tabs http://prntscr.com/dnzsrm and List view http://prntscr.com/dnzt9f

    We don’t have any problems on our test installs. If you have any issue with this, please, provide me link to the page and temporary admin panel access.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 26, 2016 at 11:58

    Hello,

    First of all you send screenshot from our official site, not from the XStore demo.
    But if you want to show Product title in the breadcrumbs go to Theme Options > E-Commerce > Single Product > Show product name above the price > Off.
    To enable return to previous page link go to Theme Options > General > Breadcrumbs > “Back to previous page” button > On.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 26, 2016 at 11:55

    Hello,

    I have added the following code to avoid blur images when you change the size

    .content-product .product-content-image img {
        min-width: 1px;
        width: auto;
    }

    Also, if you want to have all the images the same size for all the products use hard crop option in WooCommerce settings http://prntscr.com/dnzpqf

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 26, 2016 at 11:18

    Hello,

    Check the version of XStore Core plugin. Please, update both theme (v. 3.3) and plugin (v. 1.0.11) to latest versions.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 26, 2016 at 11:17

    Hello,

    These are titles of your widgets. Go to Appearance > Widgets > Filter widget area > Change the titles of your widgets.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 26, 2016 at 11:15

    Hello,

    1) You have replaced child theme style.css by style.css of the parent theme http://prntscr.com/dnyt74
    It caused your problem. Please, read what child theme is on the official site https://codex.wordpress.org/Child_Themes
    Style.css of child theme should include only the custom styles that you want to change, you should not copy/paste parent theme style.css and make there changes, this is a wrong way!

    2) Add the following code in the custom CSS to remove border

    .languages-area > div, .top-bar, .header-center .topbar-widget .et-follow-buttons a, .top-links > div, .topbar-widget.etheme_widget_socials .et-follow-buttons a {
        border-color: transparent !important;
    }

    3) You are using third-party plugin to add that filter and it’s related to scripts order of the plugin and plugin styles. Contact with plugin author to solve the problem.

    4) It caused by the wrong style.css of your child theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 26, 2016 at 10:17

    Hello,

    Unfortunately, it’s not possible. Product elements don’t have fixed height and even if you add the custom height and additional styles then all the information will be aligned http://prntscr.com/dnyojz

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 26, 2016 at 10:04

    Hello,

    1) What type of header do you use? Could you provide me link to your site and I’ll send you the custom CSS.
    2) Go to Theme Options > General > Header settings http://prntscr.com/dnyiav

    Regards

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Viewing 30 posts - 27,811 through 27,840 (of 30,337 total)
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