Forum Replies Created

Viewing 30 posts - 27,781 through 27,810 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 29, 2016 at 16:52

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 29, 2016 at 16:43

    Hello,

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 28, 2016 at 16:41

    Hello,

    Issue related to your logo height, it’s too large. Anyway, if you add the following custom CSS in Theme Options > Styling > Custom CSS problem will be fixed for this type of header

    .nav-sublist-dropdown:before {
        content: "";
        position: absolute;
        top: -60px;
        width: 100%;
        height: 80px;
        left: 0;
    }
    .fixed-header .nav-sublist-dropdown:before {
        top: -45px !important;
        height: 70px;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 28, 2016 at 16:31

    Hello,

    6) YITH Point Rewards. Contact with plugin author to find out what function to use to show that message. To edit quick view content you need to edit product-quick-view.php file (xstore/woocommerce/ folder) copy this file into child theme and edit.

    7) I’m not sure about Wishlist issue. Registered users can’t add the products to the wishlist on mobile device only, right? Or problem persists for the desktop too? Do you use wishlist button on the single product page or wishlist icon from hover?
    Because I don’t see empty wishlist on mobile when I’m logged in. It works slow, but works.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 28, 2016 at 16:14

    Hello,

    Sorry for the delay in answering.
    I have created account and don’t see any issues with login http://prntscr.com/dowp6o
    Could you, please, send me the video of the issue for better understanding?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 28, 2016 at 16:06

    Hello,

    Check the screenshot http://prntscr.com/dowlrc

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 28, 2016 at 16:03

    Hello,

    According to Envato policy you can use 1 license for the 1 end product. If you plan to use our theme for more than 1 project you need to buy new license for every new project you want to create.

    It is no concern of local host. If you want to start project on local host or dev site and then move it to real domain you can do this using the same license.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 28, 2016 at 15:56

    Hello,

    Hello,

    You are using third-party YITH plugin that has some additional class for the shop page structure and it makes the problem. Add the following custom CSS (Theme Options > Styling > Custom CSS) to solve the issue
    @media only screen and (max-width:992px){
    .yit-wcan-container{
    -webkit-order: 2;
    -ms-flex-order: 2;
    order: 2;
    width: 100%;
    }
    }

    We’ll also make changes in our styles to avoid this issue in future.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 28, 2016 at 15:54

    Hello,

    Please, run the WooCommerce Setup Wizard and install WooCommerce main pages http://prntscr.com/dowfvr

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 28, 2016 at 15:52

    Hello,

    Add the following custom

    .fixed-header .menu-wrapper .menu > li.current-menu-item > a:after {
        background-color: rgba(255, 255, 255, 0.4);
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 28, 2016 at 15:44

    Hello,

    Unfortunately, credentials you provided are incorrect. Check them and provide the correct one.

    Also before this, please, contact your hosting provider and solve all the moments related to server side https://gtmetrix.com/reports/www.donlaneintl.com/JEm7rSIj
    a) http://prntscr.com/dowaus
    b) http://prntscr.com/dowb66

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 28, 2016 at 15:38

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 28, 2016 at 11:06

    Hello,

    Product image appears in breadcrumbs because you did not choose the shop page (WooCommerce > Settings > Products > Display > Shop Page > choose the Shop page!).Save settings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 28, 2016 at 10:48

    Hello,

    There was margin for the row.http://prntscr.com/doshs7
    I have removed that margin and also our default padding for the content.
    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 28, 2016 at 09:50

    Hello,

    Change the options for the fixed header text color. You’ll find it in Theme Options.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 28, 2016 at 09:38

    Hello,

    Sorry for the delay in answering.
    To change product item content on Shop page copy into child theme xstore/woocommerce/content-product.php file and edit.
    To change single product content copy woocommerce/single-product-content.php file and edit.

    Do all the changes in child theme!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 28, 2016 at 09:30

    Hello,

    I checked your site and see that Gift plugin is disabled but problem still persists and problem caused by JCH Optimize plugin. I tried to check the plugin options but face the fatal error http://prntscr.com/dorx2m

    I would recommend you to disable this plugin.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 28, 2016 at 08:32

    Hello,

    Do you want to show this page for some special user roles or for all the users?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 27, 2016 at 17:26

    Hello,

    Go to Theme Options and change the header text color to white http://prntscr.com/doigm0

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 27, 2016 at 17:23

    Hello,

    1) Add the following code in Theme Options > Styling > Custom CSS

    .header-wrapper header > .container .container-wrapper {
        padding-top: 1.14em;
        padding-bottom: 1.14em;
    }

    2) It’s transparent but background color for the whole site is white. If you enable Header overlaps the content option in Theme Options you’ll see that header is transparent.

    3) Go to Theme Options > General > Breadcrumbs > change the color, bg image etc.
    Product image appears in breadcrumbs because you did not choose the shop page (WooCommerce > Settings > Products > Display > Shop Page > choose the Shop page).

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 27, 2016 at 17:13

    Hello,

    Yes, sure. Feel free to contact us!
    Have good holidays too!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 27, 2016 at 17:11

    Hello,

    We use default WooCommerce function to display variations and we don’t have the option to change it.
    You may ask on WooCommerce support forum about this.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 27, 2016 at 17:06

    Hello,

    Do you still need help with this issue?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 27, 2016 at 17:05

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 27, 2016 at 17:05

    Hello,

    1) Follow WooCommerce guide to remove Review tab https://docs.woocommerce.com/document/editing-product-data-tabs/
    2) Go to Theme Options > E-Commerce > Categories and change the settings, for example http://prntscr.com/doi4ts
    3) Please, update theme to vesion 3.3, this issue was fixed.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 27, 2016 at 16:43

    Hello,

    If you check the column settings you’ll see that first row is for the desktop and the second one is for the mobile devices. Because title for the desktop looks huge for the mobile devices.
    http://prntscr.com/dohtn8

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 27, 2016 at 16:31

    Hello,

    Check the WooCommerce documentation https://docs.woocommerce.com/document/woocommerce-localization/
    I would recommend you to use Loco Translate plugin.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 27, 2016 at 15:52

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 27, 2016 at 11:47

    Hello,

    1) copy into child theme and edit xstore/headers/xstore.php file.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 26, 2016 at 17:25

    You are welcome!

    Regards

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    Viewing 27,810 results - 27,781 through 27,810 (of 30,337 total)
Viewing 30 posts - 27,781 through 27,810 (of 30,337 total)
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