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Viewing 30 posts - 27,751 through 27,780 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 18, 2017 at 15:35

    Hello

    Description is default woocommerce tab and unfortunately, there is no option to disable it in admin panel. Just don’t add full description for your product, leave the main description field empty.
    If you already have main descriptions for your products and want to hide it without editing products you can use WooCommerce snippet to remove specific tabs
    https://docs.woocommerce.com/document/editing-product-data-tabs/snippet

    All the changes should be made in child theme function.php to avoid problem with next theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 18, 2017 at 15:30

    Hello,

    Yes, we’ll include this version import in next theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 18, 2017 at 15:30

    Hello,

    Could you, please, provide me link to your site and temporary admin panel access? I need to inspect your products to find out what is the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 18, 2017 at 15:28

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 18, 2017 at 15:28

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 18, 2017 at 15:28

    Hello,

    We have sent the file. Check the registration email, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 18, 2017 at 15:23

    Hello,

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 18, 2017 at 15:18

    Hello,

    You can find all the necessary files for import in XML files folder of theme package. Also, I have sent you this archive to registration email.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 18, 2017 at 15:15

    Hello,

    Could you, please, send screenshot what exactly is wrong with your prefooter on home page?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 18, 2017 at 14:52

    Hello,

    You are using not the latest version of our theme, this issue was fixed.
    Also, I have fixed it on your site. Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 18, 2017 at 14:38

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 18, 2017 at 14:25

    Hello,

    This is single product with variation. How to create variable product you can read here https://docs.woocommerce.com/document/variable-product/

    If you are interested in product description then provide me temporary admin panel access and I’ll help you to recreate it.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 18, 2017 at 14:06

    Hello,

    You are using additional plugin to add these options, that’s why you have such issue with styles.
    Go to Theme Options > Styling > Custom CSS and add the following code to fix it

    .product-information table.variations td.label .swatchtitlelabel, .product-info-wrapper table.variations td.label .swatchtitlelabel, .product-summary-center table.variations td.label .swatchtitlelabel {
        font-size: 13px;
        font-weight: bold;
        text-transform: uppercase;
        color: #313131;
        display: inline-block;
        margin-bottom: 9px;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 18, 2017 at 13:59

    Hello,

    If you use the auto update option and don’t want to lose translation after the update you should save translation files into wp-content/languages/themes folder. Or update theme manually via FTP. Also, don’t forget to backup all the files before any update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 18, 2017 at 13:56

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 18, 2017 at 13:46

    Hello,

    Please, provide me temporary access to your Dashboard and also FTP access.
    I’ll check what is the reason of this issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 18, 2017 at 13:45

    Hello,

    Could you, please, check if problem persists with our theme only or with default WooCommerce theme too?
    Go to Appearance > Themes > install and activate official WooCommerce theme Storefront. Check if your problem persists with this theme too. We’ll be able to help only in case compatibility problem appears with our theme only.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 18, 2017 at 13:15

    Hello,

    Go to Plugins > deactivate and delete XStore Core plugin. After that go to Appearance > Plugins and install 8theme Core plugin again. Also, plugin archive you can find here https://www.8theme.com/download-plugins/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 18, 2017 at 13:14

    Hello,

    Go to Plugins > deactivate and delete XStore Core plugin. After that go to Appearance > Plugins and install 8theme Core plugin again. Also, plugin archive you can find here https://www.8theme.com/download-plugins/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 18, 2017 at 13:12

    Hello,

    This option makes product image fixed. For example you have the long description next to image or use product tabs next to image and it makes a big white gap below the image when you scroll the content, once you enable this option product image will be fixed when you scroll the content. Here is demo where this option is enabled https://www.8theme.com/demo/xstore/engineer/product/dewalt-brushless-20v-max/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 18, 2017 at 12:28

    Hello,

    This type of breadcrumbs should not have product title if option Show product name above the price is enabled. I have fixed the issue. Ckeck, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 18, 2017 at 11:52

    Hello,

    We have checked your site on iPad and don’t see this issue. Have you sorted out?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 18, 2017 at 11:45

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 18, 2017 at 11:31

    Hello,

    Could you describe me in more details what compatibility issues with this plugin did you face?
    If you have problem with adding products to cart then go to Theme Options > E-Commerce > Single Product > Ajax Add to Cart > choose Off.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 18, 2017 at 11:28

    Hello,

    Sorry for the delay in answering.

    1. We tested and did not face any problem with options import. Anyway, I have sent you .json file.

    2. It’s related to options import issue because shadow was added by custom CSS. You will get it after options import.

    .home-icons-wrapper {box-shadow: 0 15px 40px rgba(0,0,0,0.05);}

    3.Yes, very likely problem related to options import issue. To remove last copyrights go to Appearance > Widgets > remove widgets from Footer Copyrights Left and Footer Copyrights right widget areas.
    To change first copyrights row go to Static Block > edit Finance Footer static block.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 17, 2017 at 17:13

    Hello,

    What error did you face with Visual Composer? Do you have problem with Backend Editor or Frontend?
    Explain issue in details, please.
    Also, provide me link to your site, temporary WP admin panel access to your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 17, 2017 at 17:10

    Hello,

    Try to Press Sync button http://prntscr.com/dwtfqv and then check if “Show” and “products” words are translated in the backend and save again. Then check the frontend. If it does not help, provide me temporary WP admin panel and FTP access to your site in Private Content. I’ll check what could be the reason of your issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 17, 2017 at 17:03

    Hello,

    Yes, I meant body font color. Ok. I’m glad that we sorted out.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 16, 2017 at 16:45

    Hello,

    Check the screenshot http://prntscr.com/dwcy59
    Very likely you changed the body color in theme options and it has more priority than your custom css. We have added <p> tag to the list of classes that could be changed by this option.

    Please, change your custom to

    .p-weiss p {
        font-size: 1.14rem !important;
        font-weight: 300;
        line-height: 1.8;
        margin-bottom: 1.43em;
        color: white;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 16, 2017 at 15:37

    Hello,

    You can import Gym Home page only without options to get the content and copy the code to add it on your page. Go to Tools > Import > upload dummy.xml file of gym version. dummy.xmls for the Gym version I have sent you to your registration email.

    After that go to Pages > and you’ll find Gym page and will be able to edit it or copy page content to add to another page.

    Let me know if you need any other help with this.

    Regards

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    Viewing 27,780 results - 27,751 through 27,780 (of 30,391 total)
Viewing 30 posts - 27,751 through 27,780 (of 30,391 total)
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