YITH WooCommerce Product Add-ons version 1.2.3

This topic has 4 replies, 2 voices, and was last updated 7 years, 2 months ago ago by Olga Barlow

  • Avatar: ingenuitor
    ingenuitor
    Participant
    January 16, 2017 at 16:11

    I thoroughly tested the plugin YITH WooCommerce Product Add-ons version 1.2.3 and I’m 100% sure it’s not working with the Xstore Theme. I turned off just the theme and the plugin works without fail, if I install that same plugin on anything else it works fine as well. I have an option heavy site that I’m getting ready to deploy and can’t until this theme is fixed and works with the YITH WooCommerce Product Add-ons plugin.

    Try the free version here https://yithemes.com/themes/plugins/yith-woocommerce-product-add-ons/

    Can you please advise ASAP and thank you.

    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 18, 2017 at 11:31

    Hello,

    Could you describe me in more details what compatibility issues with this plugin did you face?
    If you have problem with adding products to cart then go to Theme Options > E-Commerce > Single Product > Ajax Add to Cart > choose Off.

    Regards

    Avatar: ingenuitor
    ingenuitor
    Participant
    January 18, 2017 at 20:52

    This problem was solved by your support team…

    Please, disable the AJAX Add to cart in Theme Options> >Ecommerce> >Single Product. It should fix the issue.

    That resolves the issue completely, thank you kindly, as your support stated it was due to the post form method being used and not the get form method.

    Thanks again

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 19, 2017 at 15:32

    Hello,

    You are welcome.

    Regards

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