Forum Replies Created

Viewing 30 posts - 27,511 through 27,540 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 14, 2017 at 09:59

    Hello,

    Yes.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 14, 2017 at 09:56

    Hello,

    Our theme is compatible with Polylang plugin. Here is official site where you can find all the necessary plugins https://polylang.pro/products/

    You may ask plugin developers if it’s fully compatible with WooCommerce.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 14, 2017 at 09:53

    Hello,

    You are welcome. Very likely you have downloaded that folder before Gym version was released. We’ll update XML files folder on Downloads page after every theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 14, 2017 at 09:51

    Hello,

    Please, provide me your code in private content area. Also, provide temporary admin panel access, we’ll check what could be the reason of your issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 14, 2017 at 09:49

    Hello,

    1) Sorry for this inconvenience. Add the following custom

    .blog .page-heading.bc-type-left2 .title, .archive .page-heading.bc-type-left2 .title {
        display: none;
    }

    2) Do you use Loco Translate plugin to translate theme? Then go to Loco Translate > Themes > Xstore > press Sync button, save, search and translate quantity words http://prntscr.com/e8ivpq

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 13, 2017 at 18:22

    Hello,

    Ultimate Addons has control of the element on page and only if page has the element then scripts of UA work. Static Block is theme feature and UA does not check the static block. Our theme does not include this plugin that’s why it does not have option to enable UA scripts by default for all the pages.To make Advanced button work you need to call appropriate script for all the pages by additional customization.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 13, 2017 at 18:15

    Hello,

    Your site looks very nice, My congratulations, good job!
    Problem with add to cart related to your custom script in Newsletter area.
    http://prntscr.com/e893dt

    Remove the script and everything works fine.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 13, 2017 at 17:52
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 13, 2017 at 17:47

    Hello,

    Read this post, please, https://www.8theme.com/topic/product-thumbnails-wont-work/#post-147588
    Very likely you have added featured image in product gallery. Don’t add featured image in product gallery it will be added automatically, if you do this it breaks the order of the slides.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 13, 2017 at 17:42

    Hello,

    Unfortunately, at present, there is no advanced option to adjust colors for the testimonials widget. If you provide me the link to your page and tell me what colors you prefer for what element of this widget I’ll send you the code to change it. We took into account your suggestion and will try to make this widget more advanced.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 13, 2017 at 17:39

    Hello,

    Yes, every page has default padding before and after content. If you don’t need it you can remove that padding by custom CSS (Theme Options > Styling > Custom CSS)

    .content-page, .page-content {
        padding-bottom: 0em;
    }

    It will remove the bottom space for all the pages, products, posts etc on your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 13, 2017 at 17:35

    Hello,

    Very strange because we don’t have such issue during import on our test installs. Anyway, you can import this page manually using xml file. All the XML files you can find here https://www.8theme.com/download-plugins/
    Download archive, extract, find about-gym folder and find dummy.xml there. Go to Tools > Import > WordPress > upload xml file and press import. Go to Pages and there you’ll find About Us Gym page.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 13, 2017 at 17:25

    Hello,

    Problem caused by custom code in Custom CSS

    .tabs .tab-content {
      display: none;
      float: right;
      font-size: 0 !important;
      margin-top: 20px !important;
      padding: 2.14em 0;
      width: 100%;
    }

    http://prntscr.com/e88ncg
    Remove it.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 13, 2017 at 17:14

    Hello,

    Yes, you are right. Also, if you want to have different breadcrumbs bg for different pages upload featured image for the page and it will be displayed in breadcrumbs section.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 13, 2017 at 17:12

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 13, 2017 at 17:11

    Hello,

    Unfortunately, WooCommerce does not have option to change that text for separate attributes. If you don’t plan other attributes you can try translation files to change the text http://prntscr.com/e88g2t

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 13, 2017 at 17:04

    Hello,

    To remove Compare go to Plugins > and disable Compare plugin. To remove all the other info add the following code in child theme style.css

    .product-information .products-page-cats, 
    .product-info-wrapper .products-page-cats, 
    .product-summary-center .products-page-cats,
    .product-information .product_meta, 
    .product-info-wrapper .product_meta {
        display: none;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 13, 2017 at 17:00

    Hello,

    Choose the different type of header in Theme Options > General > Header Type > Variant standard.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 13, 2017 at 16:30

    Hello,

    Thank you for your suggestion. We’ll try to improve breadcrumbs in one of the next updates but it will be related only to post/pages breadcrumbs. It won’t change the products/product categories because e-commerce breadcrumbs are related to WooCommerce plugin functions.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 13, 2017 at 09:15

    Hello,

    You are welcome! Feel free to ask if you need any help.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 13, 2017 at 09:13

    Hello, @loverbot,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 13, 2017 at 09:12

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 13, 2017 at 09:11

    Hello,

    “Fatal error: Call to undefined function vc_build_link() ” appears because you did not install Visual Composer but home page code has VC element banner. Please, install and activate Visual Composer plugin. If you did not install it in auto mode then use manual installation, plugin archives you can find here https://www.8theme.com/download-plugins/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 13, 2017 at 09:05

    Hello,

    Very likely this plugin conflicts with FB login. We did not test our theme with this plugin and don’t guarantee compatibility. Contact with plugin author, maybe they will help you to make plugin compatible with our theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 13, 2017 at 08:58

    Hello,

    We’ll fix this issue with text parameter for all the social options in next update. By default email subject displays post title parameter, we’ll add the option to show post parameter only if text parameter is not used. If you want to change body text (Check this out) you can do this using translation files.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 11, 2017 at 14:30

    Hello,

    Make sure that reviews are enabled in product settings http://prntscr.com/e7ccf7
    If this option is enabled but you don’t have reviews tab, please, provide temporary admin panel and FTP access to your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 11, 2017 at 13:27

    Hello,

    Sorry for the delay in answering.
    Almost in all cases, there are few main reasons of the slow site:
    – number and size of images
    – number of enabled plugins
    – server parameters (server response time etc)

    So:
    – reduce the server response time. According to the results of testing your server response time was 1.8 seconds
    – disable all the plugins that you don’t use
    – optimize all the images you have.
    – setting up cache plugin
    – use Query Strings Remover plugin to remove query strings from static resources
    – Use a Content Delivery Network (CDN)
    – Use cookie-free domains https://www.keycdn.com/support/how-to-use-cookie-free-domains/

    Hope it helps you to speed up the site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 11, 2017 at 12:52

    Hello,

    I have added the following code in child theme style.css

    .product-content .single_add_to_cart_button{
        background-color: #ca3110;
        border-color: #ca3110;
    }
    .product-content .single_add_to_cart_button:hover{
        background-color: #9e2c13 !important;
        border-color: #9e2c13 !important;
    }

    You can change the color if you want another.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 11, 2017 at 12:39

    Hello,

    You are using old version of our theme 3.4. Please, update theme to version 3.8, this issue was fixed.
    Don’t forget to backup all the files and DB before theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 11, 2017 at 12:34

    Hello,

    I don’t see described issue on your site. Could you provide me the link to the page with problem?
    Suppose that you used Default hover effect http://prntscr.com/e7bu94 only this type of hover does not have link to product page.

    Regards

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Viewing 30 posts - 27,511 through 27,540 (of 30,391 total)
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