Forum Replies Created

Viewing 30 posts - 27,541 through 27,570 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 6, 2017 at 10:52

    Hello,

    1) We don’t have such option. You may try to implement it by additional customization only. If you need help with additional customization contact WP-Kraken because our support does not include customization service.

    2) Go to Products > Categories > edit product category and upload category thumbnail > Save.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 6, 2017 at 10:48

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 6, 2017 at 10:47

    Hello,

    This issue could appear in 2 cases:
    1) Either you did not install theme properly and file xstoreN/framework/thirdparty/envato_setup/envato_setup.php is missing
    2) or you see this issue because of file permission.

    If you check the xstoreN/framework/thirdparty/envato_setup/ folder and file exists then contact your hosting provider to fix file permission issue.

    Reply back if it does not help and provide FTP and admin panel access in Private Content area.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 6, 2017 at 10:36

    Hello,

    You are welcome!
    Would be appreciated if you leave 5stars rating for our theme https://themeforest.net/downloads

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 6, 2017 at 10:34

    Hello,

    Unfortunately, fixing of user’s code is not included in our support.

    To Fix the wishlist issue add the following code in custom CSS
    .single-product-right .product-information-inner .yith-wcwl-add-to-wishlist a{letter-spacing:0;}

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 3, 2017 at 19:37

    Hello,

    Ok. Then let’s try some custom to make it nice (Theme Options > Styling > Custom CSS)

    @media only screen and (max-width: 1200px){
    .banner.responsive-fonts .banner-content .content-inner .btn {
        zoom: 0.8;
    }
    }
    @media only screen and (max-width: 1170px){
    .banner.responsive-fonts .banner-content .banner-title, .banner.responsive-fonts .banner-content .banner-subtitle {
        zoom: 0.5;
    }
    }
    
    @media only screen and (max-width: 767px){
    .banner.responsive-fonts .banner-content .banner-title, .banner.responsive-fonts .banner-content .banner-subtitle {
        zoom: 0.8;
    }
    }

    And don’t forget to add margin for the row below http://prntscr.com/e4404m

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 3, 2017 at 19:20

    Hello,

    Yes, I know but our designer did not save PSDs for product images. I’ll ask him to re-create this for you but the answer will be available not earlier than on Tuesday-Wednesday.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 3, 2017 at 19:16

    You are welcome!
    We are always ready to help.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 3, 2017 at 19:15

    Hello,

    You should check WooCommerce translation files more carefully http://prntscr.com/e43o6z

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 3, 2017 at 18:46

    Hello,

    Unfortunately, carousel slider does not have pagination, slider has only 2 types of navigation: arrows and bullets.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 3, 2017 at 18:43

    Hello,

    If you want to keep your changes you should move all the changed files into child theme and move changed styles only into child theme style.css (Don’t copy just all the parent theme style.css into child theme style.css, only changes styles!)

    Do the backup of all your files, DB and theme options (Theme Options > Import/Export > Options > download export file). Only after that, you may try to update theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 3, 2017 at 18:40

    Hello,

    Oh, thank you for such warm thoughts! We are very grateful for your comment! Thank you for choosing our theme!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 3, 2017 at 18:36

    Hello,

    Yes, go to Theme Options > E-Commerce > Single Product page > Lightbox for product images > Off.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 3, 2017 at 18:35

    Hello,

    1) You are using Cloud Flare. Please, disable it and then contact us again and provide temporary FTP access to check the files and find out what causes Quick View issue.

    2) Could you, please, provide me screenshot of the issue? I don’t see problem with single image.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 3, 2017 at 18:11

    Hello,

    WooZone info plugin takes too much column place. You can either disable some unnecessary columns in Screen options http://prntscr.com/e42taj or collapse WP menu http://prntscr.com/e42taj or use device with bigger screen size. There is no other way to show all that information.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 3, 2017 at 18:07

    Hello,

    You need to check if problem persists with default WooCommerce theme Storefront. Go to Appearance > Themes > install and activate Storefront for minutes. Check your shipping.

    We’ll be able to help only in case problem persists with our theme only and caused by our theme. If you see the same error even with default theme then you need to contact the plugin author.

    To place the language switcher next to My account link go to Appearance > Widgets and add language switcher into Right Top bar widget area.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 3, 2017 at 18:03

    Hello,

    Sorry, fixed. Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 3, 2017 at 17:56

    Hello,

    Unfortunately, images you get after demo content import can neither be used on a live site nor redistributed. If you want to locate the image sources to buy the license, use image search engine https://www.tineye.com/.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 3, 2017 at 17:27

    Hello,

    I see. Then replace that code by the following

    .type-product .product-excerpt li, .type-product .tab-content li, .type-product .description li {
        margin-bottom: 0;
        line-height: 1.3;
        font-size: 1.2rem;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 3, 2017 at 15:56

    Hello,

    If you installed and activated plugin then tabs from your screeshot should be available in row settings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 3, 2017 at 15:53

    Hello,

    This issue caused by your custom code in Promo Popup area http://prntscr.com/e40vrg Jquery is called twice (our theme and your code) and causes problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 3, 2017 at 15:34

    Hello,

    Please, provide me correct admin panel credentials http://prntscr.com/e40o5y

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 3, 2017 at 15:30

    Hello,

    .type-product .product-excerpt li, .content .product-excerpt li {
        margin-bottom: 0;
        line-height: 1.3;
        font-size: 1.2rem;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 3, 2017 at 15:26

    Hello,

    Does everything works fine now?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 3, 2017 at 15:25

    Hello,

    No, WP removes these tags if you switch between tabs. Or you have this issue with our theme only?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 3, 2017 at 14:26

    Hello,

    These settings are WooCommerce settings, XStore does not have options to adjust images for products. WooCommerce is third-party plugin. That’s why WooCommerce settings are different than on our demo because you should change them by yourself. Is that a problem for you to change settings according to your needs?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 3, 2017 at 12:20

    Hello,

    1) Add the following code in Theme Options > Styling > Custom CSS

    .product-information .products-page-cats {
        display: none;
    }

    2) `@media only screen and (min-width: 992px){
    .fixed-header > .container {
    padding-top: 0.5em;
    padding-bottom: 0.5em;
    }
    .fixed-header {
    min-height: 70px;
    }
    }`
    3) Do you want to change the text or styles? If you want to change the text you can do this using woocommerce translation files. In case you want to change the styles let me know how it should be? Maybe send screenshot.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 3, 2017 at 12:09

    Hello,

    Ok. Great.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 3, 2017 at 12:06

    Hello,

    Unfortunately, there is no way to have carousel for the ipad and simple banners for the mobile.
    If you want to remove the space below the banners add the following code in custom CSS
    .banner {margin-bottom: 0;} and after that add the margin for your row with banners in row settings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 3, 2017 at 11:54

    Hello,

    I’m sorry, I don’t understand your question. All the files related to woocommerce that we use are located in xstore/woocommerce folder. If you want to edit single product content you should edit files related to single product. What file to edit depends on what exactly you want to change.

    In case you need help with this, contact our partners about customization service here

    Regards

  • 1 2 3 … 918 919 920 … 1,010 1,011 1,012
    Viewing 27,570 results - 27,541 through 27,570 (of 30,337 total)
Viewing 30 posts - 27,541 through 27,570 (of 30,337 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.